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Help with debt


Contact information

Contact:

Debt Recovery Team

Address:

Income and Payments Team, Civic Offices, Knoll Street, Cleethorpes, N E Lincolnshire, DN35 8LN

Telephone:

01472 323760

Fax:

01472 324322

Email:

recovery@nelincs.gov.uk

Opening Times

Monday:

09:00 - 17:00

Tuesday:

09:00 - 17:00

Wednesday:

09:00 - 17:00

Thursday:

09:00 - 17:00

Friday:

09:00 - 17:00

Saturday:

Closed

Sunday:

Closed

Bank Holidays:

Closed

Dealing with all the problems debt creates can be difficult, but you can find help and guidance from the following organisations.

  • Citizens Advice
  • The Community Advice Service
  • Moneyline


It pays to take control of your debts before they become unmanageable and to take action sooner rather than later. If your debts are mounting up, take a look at the money you have coming in and going out. Even if you have reached the stage where you are in debt and facing court action, try to be positive. There may still be solutions. There are plenty of places you can get good, expert and free advice. It pays to get on the phone and take advantage of the help that is available.

Get in touch with one of the above organisations if:

  • you are struggling with your finances;
  • you think your home or business is at risk;
  • you are worried about legal action being taken against you;
  • your creditors will not accept the payments you are offering;
  • you do not feel confident in sorting out your finances; or
  • you have any questions about your finances.


Where can I get more help?

North East Lincolnshire Council Debt Recovery Team

Our Debt Recovery Team are here to help, where possible, if you have problems paying bills for Business Rates, or any other debts that you owe us.

We understand the difficulties that you may have in paying your debts and will work closely with other departments, and agencies outside of the council, to help give you support.

If you are having difficulties paying, please contact us. This gives us a chance to work together to clear the debt, which is the best result we can achieve.

Help us to help you!

When we write to you about your debt, please contact us as we ask to discuss your outstanding debt.

Avoid the unpleasant consequences of ignoring debt, such as bailiffs, county court judgments and bankruptcy. It is in your hands. Work together with us to deal with the situation.

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