Payment of Council Tax and Non-Domestic Rates

Payment Instructions

Bills are normally paid in 10 monthly instalments between April and January, in accordance with the statutory scheme.

Amounts due should be received on or before the instalment dates shown on the bill and notices will be issued if payments are not received by the due dates.

Please quote your Payment Reference Number so that all payments are credited to the correct account.

If you have lost your bill, please call (01472) 323840 and request a copy.

Methods of Payment

This is the Council's preferred method of payment. If you do not already pay by Direct Debit and wish to start call (01472) 323840.

If you are the bank account holder and the bill you want to pay is in your name, a direct debit instruction can be set up over the telephone.  Make sure you have your bill to hand and also have your bank account details.  These can be found along the bottom of your cheque book or on your bank statement. Alternatively  please print out and complete a direct debit instruction which can then be returned by Freepost.

For all of the following, payments must be received by the Council on or before the instalment dates shown on the front of the bill.

AT THE CASHIERS OFFICES, Municipal Offices, Town Hall Square, Grimsby.
Open 8.30am to 5.30pm Monday to Friday.
AT THE CASHIERS OFFICES, Civic Offices, Knoll Street, Cleethorpes.
Open 8.30am to 5.30pm Monday to Friday.

If paying at any of the Shoreline housing offices please make cheques payable to Shoreline Housing Partnership Ltd.                  

 Telephone

Please have your card details to hand and call 01472 313131.

All postal remittances should be sent to North East Lincolnshire Council, PO Box 493, Grimsby, DN311WX.      

The Council accepts no responsibility for cash sent to it through the post. You must quote your Payment Reference Number, full name and address. Cheques should be crossed and made payable to North East Lincolnshire Council. If you require a receipt please send your bill and a stamped, self-addressed envelope with your payment.

You will be required to use forms provided by the Post Office and to pay the appropriate fee. Cheques should be made payable to Post Office Ltd. Your Payment Reference Number must be quoted on each slip. The Council's Account Number is 2143321.

Standing Order

You must arrange this with your own bank ensuring that only your Payment Reference Number is quoted.
The Council's Account Number is 97646113 and the sort code is 53-50-10 (National Westminster Bank plc).

If you bank online, use your own bank's facilities to make a payment.  Ensure that only your Payment Reference Number is quoted (as shown on your bill).  The Council's Account Number is 97646113 and the sort code is 53-50-10 (National Westminster Bank plc).

This service is operated by Girobank and allows you to pay a selection of utility bills over the Internet using a Debit Card. The first time you use the service you will need to register with Billpay. This is a straightforward process requiring you to enter a password and your name and address. Future use of the site will not require you to re-register but you will need to remember your password. The service is available 24 hours a day 7 days a week.
The Council is not responsible for the content or reliability of the Billpay site.  Please be aware that there may be a delay of a number of days before payment reaches the Council when using this method.

Link to www.billpayment.co.uk