Section 11: Part F - Strategic Housing Service


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Introduction

F1.1 The Strategic Housing Service has undergone major changes following the transfer of regeneration services to Balfour Beatty Workplace in July 2010. The service is focused on providing and enabling the provision of housing services, it works with private landlords and Registered Social Landlords (RSLs) to provide affordable homes within North East Lincolnshire and preventing homelessness and offering more housing options

F1.2 The Assistant Executive Director Planning, Transport and Housing will be a member of the Local Children’s Safeguarding Board and the Strategic Housing Service will also be represented on various sub-groups of the LSCB as well as the Quality Protects Assessment Framework Task Group.

F1.3 The Strategic Housing Service will ensure it links its own policies and strategies to other relevant strategies that impact on the welfare of children, e.g. Children Services Plan and will enable RSLs in the area to update their policies and procedures appropriately.

F1.4 Regular contact with RSLs is maintained to ensure that the Council is meeting its statutory duties and is working effectively with the housing providers.

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Response to a Suspicion of Child Abuse

F2.1 Where a case of child abuse is suspected or reported to a member of staff of the Strategic Housing Service or an RSL, immediate consultation will take place with their senior manager or, if not available, another member of the Service’s senior management team.

F2.2 The senior manager to whom any report of child abuse is made will then be responsible for contacting the Directorates of Children and Family Services Referral and Assessment Service.

F2.3 The senior manager will have responsibility for:

  • Making a referral
  • Ensuring the procedures have been adhered to
  • Ensuring housing involvement with the process complies with both LSCB and housing procedures

F2.4 Should a case of child abuse be suspected or reported to a member of staff outside of normal working hours, then the matter must be referred to the Directorate of Children and Family Services Emergency Duty Team.

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Child Protection Conferences

F3.1 The Strategic Housing Service will attend Child Protection Conferences when requested and where it has an interest/involvement in the case to be discussed. Attendance should be by the appropriate member of the Service’s senior management team or their nominated substitute (together with any other member of staff if the manager feels this to be appropriate). Reports to Child Protection Conferences will be provided in accordance with the guidance provided within the LSCB Guidelines and Procedures.

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Confidentiality

F4.1 Confidentiality surrounding any cases resulting from this guidance will be maintained at all times, both in verbal and written communications and record keeping.

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When a child requires urgent medical attention

The medical care of the child is paramount

F5.1.1 If a child is seen to be in need of urgent medical attention and there is a suspicion of harm, then arrangements should be made for the child to be taken to the Hospital, Accident and Emergency Department immediately. The Directorate of Children and Family Services Referral and Assessment Service should be informed immediately of the referral to hospital.

F5.1.1 All actions taken must be recorded at the earliest opportunity and the officer's senior manager informed. The Assistant Executive Director Planning, Transport and Housing will also be kept informed of each case.

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