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Freedom of Information and transparency

Freedom of Information

Contact information


Information Governance and Complaints


Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire, DN31 1HU


01472 326298 Option 3


Opening Times


08:30 to 17:00


08:30 to 17:00


08:30 to 17:00


08:30 to 17:00


08:30 to 16:30





Bank Holidays:


Wheelchair access Wheelchair access

Adapted toilet Adapted toilet

The Freedom of Information Act 2000 and Environmental Information Regulations 2004 gives everyone a general right of access to the recorded information held by North East Lincolnshire Council.

Available Information

Before submitting requests for information to us please have a look at the information which is already available to you that may answer your enquiry.

Publication Scheme

The Council’s Publication Scheme sets out the classes of information that we routinely publish to assist you in seeking information. Where publications are produced in paper format or hard copy or are only available for inspection the necessary contact details have been provided.

Exemptions we may apply to providing information we hold

There are exemptions under The Freedom of Information Act and exceptions under the Environmental Information Regulations which may mean we are not able to provide all or any of the information you have requested. More information can be found at our Exemptions and Exceptions webpage.

Data Protection Act – Subject Access Requests

You cannot request your own personal information under the Freedom of Information Act, this should be done under the Data Protection Act via a Subject Access Request.

Charging for your request

Our aim is to make as much information available to you for free as possible. Where charges are made this will be in accordance with our Charging Policy.

If a charge is to be made, we will inform you of this prior to supplying the information and provide you with advice on reducing the cost. The charges we make for information will always be justified, transparent and kept to a minimum.

Our Performance

Our Freedom of Information performance statistics show how we are performing as a Council. We are committed to providing you with access to our information, supporting our commitment to openness and transparency in how we deliver our services and make our decisions.

A to Z of Council Services:

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