You are here: Home > Faqs > How long will it take for my complaint to be looked into?

How long will it take for my complaint to be looked into?

The timescale for a complaint to be responded to is 10 working days from the date of acknowledgement. occasionally we can not meet this timescale. If this does happen we will inform you in writing and request a further 10 working days extension.

How do you rate this information / service?

A to Z of Council Services:

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
  7. G
  8. H
  9. I
  10. J
  11. K
  12. L
  13. M
  14. N
  15. O
  16. P
  17. Q
  18. R
  19. S
  20. T
  21. U
  22. V
  23. W
  24. X
  25. Y
  26. Z
  27. 0 - 9

Accessibility Options

Site Map

Help

Accessibility

Terms and Conditions