Services4me kiosks installed
PATIENTS can now access a one-stop information and advice website for all adult social care, health care and community support services available in North East Lincolnshire, at their local GP surgery.
The services4me website has been launched in four primary care practices in North East Lincolnshire as part of a pilot project to offer members of the public easy access to locally relevant information and advice about care and support services.
The site, at www.services4.me.uk, can be used by everyone, whether they use adult social care or health care services, self-fund their own care, if they are a carer, or if they simply want to find out more about adult health and social care services and support in the local community.
Through the site, people can easily see the range of options available to them and have greater choice and control over the services and help they require, to meet their personal needs.
Easy-to-use Services4me touch screen computers and kiosks are now available for patients in Freshney Green Primary Care Practice, The Raj Medical Centre, Pilgrim & Roxton Primary Care Practice and The Chantry Health Group Practice. Patients can access information on housing options, how to keep healthy, home care services, transport and leisure, benefits, caring, work and learning, and much more. Searches can also be made for support groups, local clubs, activities and events happening in the area.
Sarah Avery, Care Trust Plus transforming care communications manager, said: "Services4me aims to give people that need help and support, the tools they need to be more independent and as far as possible, control their own care.
"With Services4me in the practices, the public can self-access information and advice in a range of areas and we will be running Services4me surgeries to show people how to use the website and help with information searching. We aim to expand services4me into other local community venues and GP Practices."
Dr Nathalie Dukes, from the Freshney Green Primary Care Practice, said: "We welcome the introduction of Services4me in Freshney Green. The website is long overdue for our area, both patients and professionals can now find out what help and services are available in North East Lincolnshire on a wide range of health and social care related subjects. Services4me empowers individuals to take more control over the own lives."
Carol Ranyard, information officer at The Roxton Practice, said: "The Roxton Practice and Pilgrim Primary Care Centre users have close links with Community and host many of the outside Health Agencies within the waiting room.
"Our Patient Group are very active within the waiting room and are currently helping patients use the new Services4Me. We were pleased to welcome the Mayor of Immingham, Councillor Michael Burton, to the launch of this new service. I see the new Services4Me as a great asset to our patients and other users of the Health Centre as the information is instantly available, carers and family members can also access this service on behalf of relatives."
Services4.me.uk is still under development. More useful facilities will become available over the next six months. Visit the site at www.services4.me.uk. To speak to an advice officer call (01472) 256256.