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Am I entitled to Housing Benefit or Council Tax Reduction?


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Contact information

Contact:

Benefits Team (Telephone and postal enquiries only. For personal visits refer to entries for Customer Access Points).

Address:

Civic Offices, Knoll Street, Cleethorpes, N E Lincolnshire, DN35 8LN

Telephone:

01472 323720

Fax:

01472 324322

Email:

benefits@nelincs.gov.uk

Opening Times

Monday:

08.30 - 17:30

Tuesday:

08.30 - 17:30

Wednesday:

08.30 - 17:30

Thursday:

08.30 - 17:30

Friday:

08.30 - 17:30

Saturday:

Closed

Sunday:

Closed

Bank Holidays:

Closed

Find out what help is available and how we work out your entitlement, including LHA rates and frequently asked questions.

The Housing Benefit and Council Tax Reduction schemes are there to help if you are working and on a low income, or if you receive any other type of welfare benefits. 

Housing Benefit 

You may be entitled to Housing Benefit if you:

  • are legally responsible for paying rent for the home you live in, and
  • have savings and investments of less than £16,000 (unless you receive Pension Credit Guaranteed Credit, as different rules apply).


Council Tax Reduction (previously Council Tax Benefit)

You may be entitled to this if you:

  • are legally responsible for paying Council Tax for the home you live in, and
  • have savings and investments of less than £16,000 (unless you receive Pension Credit Guaranteed Credit, as different rules apply).


Council Tax Reduction and Housing Benefit are calculated in a similar way.  When you fill in a joint Housing Benefit and Council Tax Reduction application form we will automatically consider your entitlement under both schemes. 

Council Tax Benefit ended in March 2013.  It has been replaced by a new scheme called the Council Tax Reduction Scheme.  Pensioners in North East Lincolnshire continue to receive the same levels of support as previously, but working age people may see a reduction in the benefit they receive, depending on their situation.  For more information, visit the Council Tax Reduction Scheme page.

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