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Useful booklets, guides and information

Contact information

Contact:	Benefits Team (Telephone and postal enquiries only. For personal visits refer to entries for Customer Access Points).
Address:	Civic Offices, Knoll Street, Cleethorpes, N E Lincolnshire, DN35 8LN
Telephone:	01472 323720
Fax:	01472 324322
Email:	benefits@nelincs.gov.uk
Opening Times
Monday:	08.30 - 17:30
Tuesday:	08.30 - 17:30
Wednesday:	08.30 - 17:30
Thursday:	08.30 - 17:30
Friday:	08.30 - 17:30
Saturday:	Closed
Sunday:	Closed
Bank Holidays:	Closed

Document Downloads
Title	Summary	Size
Directory of Support Services in North East Lincolnshire - March 2013	A booklet giving the details of each organisation, what support they offer, their opening hours and contact details. Can be downloaded or read online.	922KB
A Guide to Welfare Benefit	A booklet guide to Welfare Benefit, which can be downloaded or read online.	1.3MB
Notifications Explained	Explanation of benefit notification letters	952KB
Information for Landlords	Information for landlords explaining how Housing Benefit works and their responsibilities towards their tenants	7.7MB
Money Worries	How to cope and manage a budget	3.7MB
Money Worries - Budget Sheet	Personal budget sheet for help with money management.	48KB
A Guide to Paying your Rent and Basic Bank Accounts	Information on paying rent, basic bank accounts and organisations that may be able to help if you have any debt or financial problems.	3.4MB
Benefits Appeals Booklet	Booklet giving information on Benefits Appeals	5.3MB
Benefits Appeal Form	Form to apply for a Benefits Appeal	644KB
2013 Payment Calendar	Calendar giving information of the payment periods for Housing Benefit	54KB
Community Support Grant Guidance Booklet	Guidance and explanation of the different types of Community Support Grant available	2.6MB
Community Support Grant application form	Community Support Grant application form for download	71KB
Get your claim off to a flying start	An overview of how to claim Housing Benefit and Council Tax Reduction and the relevant documents and proof needed to support this process	3.5MB

Booklets giving a range of advice on claiming benefits and managing your finances.

The files to the right of this page give helpful information to customers about Housing Benefit and Council Tax Reduction schemes.

There are also booklets about other related issues that you may find helpful.

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