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Council Tax discounts and exemptions

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Contact information


Council Tax Liability and Billing team (Telephone and postal enquiries only )


Civic Offices, Knoll Street, Cleethorpes, NE Lincolnshire , DN35 8LN


01472 326287 option 1


01472 324322


Opening Times


08.30 - 17:30


08.30 - 17:30


08.30 - 17:30


08.30 - 17:30


08.30 - 17:30





Bank Holidays:


Wheelchair access Wheelchair access

The full Council Tax charge assumes that there are two or more adults living in a property. There are a number of discounts and exemptions that may apply.

Click here to submit an application for a Council Tax discount or exemption online

  • Save time, do it online!
  • Submit an application 24 hours a day, 7 days a week, 365 days a year from your own computer or at a self-service computer at a library in North East Lincolnshire (normally customers have up to 30 free minutes to use the computers).
  • Processing of the application is quicker, easier and secure.

For a complete list of exemptions and discounts, please click here.


Single Adult Discount

This is the most widely claimed discount, and can reduce your Council Tax charge by 25%.

If you are the only adult resident in the property, you can receive this discount.  The following people do not count towards the number of adults living in your home.  So you can get the 25% discount even if they live with you.

  • full time students, apprentices and Youth Trainees
  • patients resident in a hospital (long stay)
  • people who are severely mentally impaired
  • 18 and 19 year olds who are at school or have just left school (where child benefit is still in payment)
  • care workers working for low pay, usually for charities
  • people caring for someone with a disability who is not a spouse, partner or child under 18
  • members of visiting forces and certain international institutions
  • members of religious communities (monks and nuns)
  • people in prison (except those in prison for non-payment of council tax or a fine)
  • people who are subject to diplomatic privileges or immunities

If you think you may be entitled to this discount you should contact us immediately using the contact details on this page.

Please note: the information above is for guidance only, and certain conditions may apply in order to quality for a discount.

To find out more about the other discounts and exemptions, click on the links below.

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