Advice on methods of payment
Council Tax payment is due on 1st of April of each year. Bills are normally paid in 10 monthly instalments between April and January, in accordance with the statutory scheme. There are two payment dates available of the 1st or 15th of the month. You must however contact the Council Tax liability and billing team to say which date you would like to pay on.
Amounts due should be received on or before the instalment dates shown on the bill and notices will be issued if payments are not received by the due dates. Failure to pay your bill may result in the instalment payment option being withdrawn.
Please quote your Payment Reference Number so that all payments are credited to the correct account.
If you have lost your bill, please call (01472) 323840 and request a copy.
Methods of payment
On-line payment
You may make a payment on-line, using a Debit or Credit Card. Please visit our secure on-line payment facility for further details.
Direct debit
This is the Council's preferred method of payment. If you do not already pay by Direct Debit and wish to start call (01472) 323840.
If you are the bank account holder and the bill you want to pay is in your name, a direct debit instruction can be set up over the telephone. Make sure you have your bill to hand and also have your bank account details. These can be found along the bottom of your cheque book or on your bank statement. Alternatively please print out and complete a direct debit instruction, available on the right hand side of this page, which can then be returned by Free post.
For all of the following, payments must be received by the Council on or before the instalment dates shown on the front of the bill.
Council offices
AT THE CASHIERS OFFICES, Municipal Offices, Town Hall Square, Grimsby.
Open 9am to 5.00pm Monday to Friday (Except Bank Holidays)
AT THE CASHIERS OFFICES, Civic Offices, Knoll Street, Cleethorpes.
Open 9am to 5.00pm Monday to Friday (Except Bank Holidays)
AT THE CASHIERS OFFICES, Immingham Civic Offices, Pelham Road, Immingham
Open Monday: 9am - 4pm (cashiers closes 1.00pm - 1.30pm)
Tuesday: Closed
Wednesday: 10am - 2pm
Thursday: Closed
Friday: 9am - 4pm (cashiers closes 1.00pm - 1.30pm)
Saturday: Closed
Sunday: Closed
Bank Holidays: Closed
Telephone
You can pay over the telephone by debit or credit card.
Please have your card details to hand and call 01472 313131.
Post
All postal remittances should be sent to North East Lincolnshire Council, PO Box 493, Grimsby, DN311WX.
The Council accepts no responsibility for cash sent to it through the post. You must quote your 10 digit Payment Reference Number, full name and address. Cheques should be crossed and made payable to North East Lincolnshire Council. If you require a receipt please send your bill and a stamped, self-addressed envelope with your payment.
Post Office
You will be required to use forms provided by the Post Office and to pay the appropriate fee. Cheques should be made payable to Post Office Ltd. Your Payment Reference Number must be quoted on each slip. The Council's Account Number is 2143321. Please note that there may be a considerable delay in payment when using this service.
Standing order
You must arrange this with your own bank ensuring that only your Payment Reference Number is quoted.
The Council's Account Number is 97646113 and the sort code is 53-50-10 (National Westminster Bank plc).
Please note that Direct Debit is our preferred method of payment, if you wish to make future payments using this option, please follow the instructions detailed above.
If you bank on-line, you can use your own bank's facilities to make a payment on-line. Ensure that only your Payment Reference Number is quoted (as shown on your bill). The Council's Account Number is 97646113 and the sort code is 53-50-10 (National Westminster Bank plc).