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How do I pay my Council Tax?

Contact information


Council Tax Liability and Billing team (Telephone and postal enquiries only )


Local Taxation and Benefits, Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire, DN31 1HU


01472 326287 option 1


01472 324322


Opening Times


08.00 - 17:00


08.00 - 17:00


08.00 - 17:00


08.00 - 17:00


08.00 - 17:00





Bank Holidays:


Wheelchair access Wheelchair access

Document Downloads





Instruction to pay Council Tax or Business Rates by Direct Debit



Adobe PDF

Methods of payment including our on-line payment facility and setting up a Direct Debit

Advice on methods of payment

Council Tax payment is calculated for the 1st April of each year, to cover the next 12 months. Bills are normally paid in 10 monthly instalments between April and January.  You can choose to pay in 12 monthly installments from April to March.  If you would like to do this please contact the Council Tax section using the contact details on this page. 

When is payment due?

There are two payment dates available; the 1st or 15th of each month.  New payment arrangements are usually set up to be paid from the 1st of the month.  To change your payment date contact the Council Tax section using the contact details on this page .

Amounts due should be received on or before the instalment dates shown on the bill and notices will be issued if payments are not received by the due dates. Failure to pay your bill may result in the instalment payment option being withdrawn.

Lost your bill?

Please call us and request a copy.


Methods of payment

Please quote your Payment Reference Number so that all payments are credited to the correct account.  The number is found on your bill.

On-line payment

You may make a payment on-line, using a Debit or Credit Card.  Please visit our secure on-line payment facility for further details.

Direct debit

This is the Council's preferred method of payment. If you do not already pay by Direct Debit and wish to start please call us.

  • If you are the bank account holder and the bill you want to pay is in your name, a direct debit instruction can be set up over the telephone.
  • Make sure you have your bill to hand and also have your bank account details. These can be found along the bottom of your cheque book or on your bank statement.
  • Alternatively please print out and complete a direct debit instruction, available on the right hand side of this page, which can then be returned to the address shown on the form.


You can pay over the telephone by debit or credit card.
Please have your card details to hand and call 01472 326222.

Post Office or PayPoint

Take your bill to your local Post Office or a shop that accepts PayPoint payments and they will process the payment.  A full list of these can be found at - follow the link to 'search for payment outlets'. 

  • Remember they will not be able to accept payment without your bill.

Standing order

Please note that Direct Debit is our preferred method of payment, if you wish to make future payments using this option, please follow the instructions detailed above.

You must arrange this with your own bank

  • Ensure that only your Payment Reference Number is quoted (as shown on your bill)
  • The Council's Account Number is 63830578
  • The sort code is 20-35-27 (Barclays Bank)

Direct bank transfer

If you bank on-line, you can use your own bank's facilities to make a payment on-line.

  • Ensure that only your Payment Reference Number is quoted (as shown on your bill)
  • The Council's Account Number is 63830578
  • The sort code is 20-35-27 (Barclays bank )

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