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Request or report it


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Contact information

Contact:

Waste Hotline

Address:

Thrunscoe Centre, Highgate, Cleethorpes, North East Lincolnshire, DN35 8NX

Telephone:

(01472) 325841

Email:

customerrequests@nelincs.gov.uk

Opening Times

Monday:

Visits by appointment only

Tuesday:

Visits by appointment only

Wednesday:

Visits by appointment only

Thursday:

Visits by appointment only

Friday:

Visits by appointment only

Saturday:

Closed

Sunday:

Closed

Bank Holidays:

Closed

How to report a missed waste or recycling collection, a missing or damaged container or to ask for help with your household collections.

Report it

  • How do I report a missing or broken container?
  • How do I report a missed waste or recycling collection from my property?

Please use the online forms,under the heading 'Related Forms' on the right of this page

or, please contact the Waste Hotline on 01472 325841

Request it

  • How do I get assistance with moving recycling containers or refuse bins?
  • How do I arrange the removal of large bulky items or white goods?

Please contact the Waste Hotline on 01472 325841

Receive it

Charges for replacement waste containers

Please note, that as of 1 April 2012 there will be a charge of £25 for replacement wheeled containers and a charge of £3.50 for a replacement box.

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