Concessionary Fares Scheme from April 2008 - Fequently Asked Questions
On Monday 2nd June, 2008
the Concessionary Fares Scheme in North
East Lincolnshire will change, allowing eligible
North East Lincolnshire Council residents peak
travel on local buses and discounted
rail travel within North East
Lincolnshire. Below are answers to some of the
questions you may have about the scheme. If you
require further assistance please call (01472) 313131 to
speak to member of the Transport team.
*What is the new national bus
concession?
Since
April 1st 2006, eligible bus users have been guaranteed a minimum
of free off peak local bus travel within the local
authority area in which they live. From
Monday June 2nd,
2008 people over 60 or
eligible disabled people in possession of a
North
East Lincolnshire
Council
Travel Pass
will be able to take advantage
of peak travel on
locally registered bus services or discounted rail travel
within North East Lincolnshire. People
who have a travel pass from another Local Authority will
be able to travel from 09:30am -
23:00pm Monday &# 8211;
Friday, free all day weekends and bank
holidays.
*When can I use my
pass?
Eligible residents of North
East Lincolnshire can use their
Travel Pass
any time of the day on a local bus
service free of charge and can obtain discounted
rail travel anytime of the day for rail journeys within
North East Lincolnshire.
"c15">Free bus travel anytime & discounted rail
travel all day is only available to
North
East
Lincolnshire
residents. If you have a travel pass
from another Local Authority and want to travel within
North East Lincolnshire you can use your travel pass on
local buses & obtain discounted rail travel within
North East Lincolnshire from 09:30am - 23:00pm Monday to
Friday, free all day weekends and bank
holidays.
*
What is the definition of a local
bus?
The definition of a 'local'
bus will be self-evident in most cases, but in a few instances
could include some longer distance buses and coach services
where part of their route is registered as a local bus service.
If in doubt, pass holders can check with the service operator
or local authority that issues the pass.
*Example of how you can use
your NELC travel pass………..
An eligible NELC pass holder
from 1st April, 2008
can use their pass on the following cross
boarder bus services: X1
from Grimsby
to Hull
(any time of the day), 3 service
from Grimsby
to Lincoln
(any time of the day) or 51 service
from Grimsby
to Louth (any time of the day).
To find out how you can use
you pass on the Stagecoach Hull network please dial 01482
222333. Or contact East Yorkshire Motor Services Ltd on: 01482
222222.
To find out how to use your
pass on Stagecoach buses in
Lincoln please call 0845
6050605.
Also, to find out bus times
please call Traveline on: 0871 200 22 33 or visit:
www.traveline.org.uk
If you want to speak to a
local authority regarding the use of your pass in their area,
contact details can be obtained from the following
website:
http://www.direct.gov.uk/en/Dl1/Directories/Localcouncils/AToZOfLocalCouncils/index.htm
* Will I be able to enjoy free
travel everywhere within the
UK?
No, the concession will
only apply within
England.
*What about rail
travel?
The North East Lincolnshire
Council (NELC) Concession applies to train travel
within North East Lincolnshire. Eligible residents of North
East Lincolnshire can use their
Travel Pass
any time of the day to travel on local
train services at a discounted
rate. "c15">Discounted rail
travel is available all day seven days a
week to North
East
Lincolnshire
Council pass holders. If you have a
travel pass from another Local Authority and want to
travel within North
East
Lincolnshireon
the train you can obtain discounted train
travel from
09:30am -
23:00pmMonday
to Friday, all day weekends and bank
holidays.
The following discount are
available:
A) 50% concession on 'Cheap'
and 'Standard Day Return' tickets
B) 33% concession on 'Standard
Single', 'Saver Return' and 'Super Saver Return'
tickets.
The above entitlement is
available to pass holders between "c15">any
two of the following railway stations:
Cleethorpes, New Clee, Grimsby Dock,
Grimsby
Town, Great Coates,
Healing, Stallingborough and Habrough. The
North East
Lincolnshire
Concessionary Fares Travel pass scheme does not
include rail journeys outside of North
East
Lincolnshire
.
*What about
London
?
English National Concessionary Travel Passes
can be used on London Buses (Please telephone Transport
for London before travelling to find out how you can use
your English National Concessionary Travel Pass in London
on +44 (0)20 7222 1234).
Concessionary bus passes issued by English
local authorities outside London are
not valid on Tube, Tramlink, DLR, London Overground or
National Rail Services.
*
If I visit an area that offers additional
services, will I be entitled to use them?
Probably not. As a
general rule, local authorities will only provide additional
services for their own residents. Some authorities, however,
may provide them - check with the relevant authority in the
area which you intent to travel.
*Do I need to get a new pass
if I'm not planning to travel outside my local area?
If you live outside
Greater London, you must get a new pass to ensure that you're
able to access free services across
England from
April 1st, 2008
. Without a new style
pass, you won't be entitled to any free travel outside
your local area. Your existing pass will still entitle
you to free travel in your local area, but only
until
30th September
2008after which
you will need a new national pass.
*
I'm finding all the differences in the new
schemes confusing, what do I really need to know?
The new national pass
entitles you to free off-peak local bus travel anywhere
in England.
This is the only service that is guaranteed. There may be
additional services but you should check with the local travel
authority that issues you pass for more details.
* Are the new passes renewable
and if so how long do they last?
Yes, the passes are renewable
and they last for up to 5 years.
* If I lose my pass what do I
need to do?
In the first instance you
should contact either Stagecoach (01472 358646) or the Police
lost property to see if a pass has been handed in. Passes
return to the Council will be sent back to the owner. If you do
not get your pass returned you should apply for a new one by
bringing proof identity (passport or driving license) to your
local Council office, there is a £5 charge for lost /
stolen passes
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