Highways & Transportation Satisfaction Survey 2008
Earlier this year, we sent out a survey asking how people in North East Lincolnshire felt about transport in the area. We had a great response with almost 700 replies!
Here we take a look at the results and improvements which we will make as a result of the questionnaire...
People have told us we are doing the right things, but we're not going to rest on our laurels. You've told us we can improve and we're going to act on your advice.
Download your copy of the special Highways and Transportation Newsletter (.pdf )
"Concessionary fares should be available at all times"
The most frequent concern expressed in the survey was about time limitations on free bus travel for the over 60s. We have listened to what people have said and have changed the scheme accordingly. Full details of the new scheme. The satisfaction survey proved a great way of letting the Council know how you felt about the issue.
"Road Safety & Maintenance"
Road Safety and the maintenance of the areas roads were other concerns raised during the consultation. Responses included road re-surfacing, reductions in speed cushions, better enforcement of yellow line offences and speed reduction requests. The condition of the road surface along Scartho Road and at Issacs Hill were mentioned several times, these areas will be amongst those that will be re-surfaced during 2008 - 2009
Other Popular Suggestions for Transportation Improvements
Other issues that you raised included improvements to traffic signals, increasing the amount of cycle routes, addressing the issue of car parking in cycle lanes and requests for improvements to footways.
"Satisfaction with Local Transport"
These results show that people's satisfaction with local transport has been consistently high over the last three years. People have told us that they agree with what we are doing, particularly in the areas of walking, cycling and public transport. Satisfaction levels were higher than in 2006, but slightly down on last year. This appears to be mainly due to the disappointment with the changes to the free travel scheme. As mentioned earlier, we have listened and we have changed the scheme from the 2nd June this year. There is less satisfaction in the areas of road safety and highway maintenance. Again, we have listened to what has been said and an additional £3 million is being invested during 2008-2009 to improve the condition of roads and footways in the local area.
Have things got better during 2007 - 2008?
"Cycling and Walking"
Although most people agree with the types of things we do for cyclists, the majority thought that things had not changed over the last 12 months. We will therefore step up our efforts to make improvements. In May, we launched a new branding for cycling and walking projects. The initiative called "Pedal & Stride" will help people by providing information on cycle routes, bike maintenance hints and tips, improvements to the cycle network and much more. In June the new Cycle Forum met for the first time, this will offer local cyclists the opportunity to have their say on all aspects of cycling. On the walking side, we have provided the Local Walks pack of leisure walks, details of the local Public Rights of Way network and also supported the national Walk to School week in May. More information on Pedal and Stride.
More details of what you told us as part of the Satisfaction survey can be found by following the links below.
"Are we doing the right things?"
"Your comments..."
More than 650 Comments (.pdf) were
A Detailed Assessment is to be carried out to assess the extent of the air quality problem in this area, which has arisen from road traffic sources. Further monitoring and detailed dispersion modelling will be used to confirm concentrations and predict the future levels of nitrogen dioxide at a number of specific receptors. This will be submitted to DEFRA for comment in April 2009. The outcome will conclude whether an AQMA is to be declared for this area.
received as part of this years satisfaction survey, here are a few of them...
- "...good that we can now travel anywhere in England by bus!"
- "I think the achievements you have made are very beneficial"
- "...more bus shelters with bus times clearly on display"
- "Get the Traffic Wardens back!"
- "Provide more secure cycle lock-up facilities"
- "Join Sustrans and create a national cycle network"
- "...there has been a big improvement since 2007"
Finally, many thanks to everyone who took the time to let us know what you think about local transport issues, we have listened to what you have got to say and we're going to act on your advice during 2008-2009.