North East Lincolnshire Council

Can your claim be backdated?

Housing benefit or council tax reduction is usually paid from the Monday after we get your claim form.  If you can show ‘good cause’, we may be able to pay your benefit earlier than this.  This is called backdating your claim. Good cause must be continuous for the period you want benefit backdated for.

If you are of working age, the law says we can consider backdating your claim for up to one calendar month, as long as you qualify for the whole of that time.

If you have reached the qualifying age for State Pension Credit you do not have to show good cause and we can backdate your claim for up to three months, as long as you qualify for the whole of that time.

What we mean by good cause?

By good cause, we mean certain circumstances that may have caused you to delay making a claim.  Each request for backdating is considered individually, but below are some examples of things that we consider good cause:

  • If you are of working age, the law says we can consider backdating your claim for up to one calendar month, as long as you qualify for the whole of that time.
  • If you did not understand that you could claim for some good reason, such as a language difficulties
  • If an official organisation wrongly told you that you were not entitled to housing benefit or council tax reduction

If you have reached the qualifying age for State Pension Credit you do not have to show good cause and we can backdate your claim for up to three months, as long as you qualify for the whole of that time.

What should I do if I think I have good cause for my late claim?

Make sure you fill in a claim form for the period you are claiming for and give us all of the supporting evidence we ask for as soon as possible.

Tell us the period you want your benefit backdated for giving full details of why your claim is late, including any supporting evidence you can give

What happens next?

We will decide whether you have shown good cause for us to backdate your benefit. We will write to you to tell you our decision. If we decide not to backdate your benefit, we will explain why.

Can I appeal a decision not to backdate?

If you do not agree with our decision, you can ask us to look at it again or you can appeal against it. You must write to us within one month of getting our decision. Your letter should say why you are not satisfied.

If you need help or more advice about backdating, please contact the benefit team.

You should continue to pay your Council Tax or rent while we are considering backdating your claim.

More services

Benefits Team (telephone and postal enquiries only), Local Taxation and Benefits, Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire, DN31 1HU

Email: benefits@nelincs.gov.uk

Telephone: 01472 326287 option 2

Telephone opening times: Monday to Friday 8.30 am to 5.00 pm except bank holidays