North East Lincolnshire Council

General support, advice and information

Only complete this form when you have been requested to do so by the benefit team.

Find organisations that can give advice

Tax credits, pensions credits and benefits

The Department for Work and Pensions www.dwp.gov.uk

HM Revenue and Customs www.hmrc.gov.uk

Job Centre Plus www.jobcentreplus.gov.uk

Turn2us www.turn2us.org.uk

The Pensions Service www.gov.uk/government/organisations/pension-service

Age Concern www.ageuk.org.uk

The Royal British Legion (for ex-servicemen) www.britishlegion.org.uk

Citizens Advice www.citizensadvice.org.uk

Gov.uk www.gov.uk

Managing debt

StepChange www.stepchange.org

National Debtline www.nationaldebtline.co.uk

Moneyline www.elmline.co.uk

Credit Union www.hullandeycu.co.uk

Payplan www.payplan.com

Advice UK www.adviceuk.org.uk

Christians against poverty www.capuk.org

Tenancy agreements, repair issues and evictions

North East Lincolnshire Council housing advice

Shelter www.shelter.org.uk

The local landlord association www.humberlandlords.com/

Personal Independence Payment (PIP)

A detailed guide about PIP is available on Gov.uk.

https://www.gov.uk/government/publications/personal-independence-payment-fact-sheets

The leaflet that DLA is ending and advising about PIP has been updated.

https://www.gov.uk/government/publications/disability-living-allowance-is-ending-leaflet

A new two-page fact sheet has been published showing the main differences between DLA and PIP.

https://www.gov.uk/government/publications/disability-living-allowance-and-personal-independence-payment-main-differences

Available services

An online directory of support services.

Services4Me https://www.services4.me.uk/kb5/nelincs/asch/home.page

More services

If you suspect someone is committing benefit fraud – please report it.

Welfare benefit guide (PDF)

Directory of Support Services for North East Lincolnshire (Word Document)

Department for Work and Pensions Update – June 2016 (PDF)
Includes information on Universal Credit, Gov.uk Verify, Personal Independence Payment, ESA Work Capability Assessment, Winter Fuel payment and State Pension top-up.

Benefits Team (telephone and postal enquiries only), Local Taxation and Benefits, Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire, DN31 1HU

Email: benefits@nelincs.gov.uk

Telephone: 01472 326287 option 2

Telephone opening times: Monday to Friday 8.30 am to 5.00 pm except bank holidays