General support, advice and information
Only complete this form when you have been requested to do so by the benefit team.
Find organisations that can give advice
Tax credits, pensions credits and benefits
The Department for Work and Pensions www.dwp.gov.uk
HM Revenue and Customs www.hmrc.gov.uk
Job Centre Plus www.jobcentreplus.gov.uk
The Pensions Service www.gov.uk/government/organisations/pension-service
Age Concern www.ageuk.org.uk
The Royal British Legion (for ex-servicemen) www.britishlegion.org.uk
Citizens Advice www.citizensadvice.org.uk
Personal Independence Payment (PIP)
A detailed guide about PIP is available on Gov.uk.
The leaflet that DLA is ending and advising about PIP has been updated.
A new two-page fact sheet has been published showing the main differences between DLA and PIP.
An online directory of support services.
Welfare benefit guide (PDF)
Department for Work and Pensions Update – June 2016 (PDF)
Includes information on Universal Credit, Gov.uk Verify, Personal Independence Payment, ESA Work Capability Assessment, Winter Fuel payment and State Pension top-up.
Benefits Team (telephone and postal enquiries only), Local Taxation and Benefits, Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire, DN31 1HU
Telephone: 0300 3030164 option 3
Telephone opening times: Monday to Thursday 8:30am to 5:00pm, Friday 8:30 am to 4:30 pm except bank holidays