North East Lincolnshire Council

General support, advice and information

Only complete this form when you have been requested to do so by the benefit team.

Find organisations that can give advice

Tax credits, pensions credits and benefits

The Department for Work and Pensions

HM Revenue and Customs

Job Centre Plus


The Pensions Service

Age Concern

The Royal British Legion (for ex-servicemen)

Citizens Advice

Managing debt


National Debtline

Credit Union


Advice UK

Christians against poverty

Tenancy agreements, repair issues and evictions

North East Lincolnshire Council housing advice


Personal Independence Payment (PIP)

A detailed guide about PIP is available on

The leaflet that DLA is ending and advising about PIP has been updated.

A new two-page fact sheet has been published showing the main differences between DLA and PIP.

Available services

An online directory of support services.


More services

If you suspect someone is committing benefit fraud – please report it.

Welfare benefit guide (PDF)

Department for Work and Pensions Update – June 2016 (PDF)
Includes information on Universal Credit, Verify, Personal Independence Payment, ESA Work Capability Assessment, Winter Fuel payment and State Pension top-up.

Benefits Team (telephone and postal enquiries only), Local Taxation and Benefits, Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire, DN31 1HU


Telephone: 0300 3030164 option 3

Telephone opening times: Monday to Friday 9 am to 4:30 pm, except bank holidays