North East Lincolnshire Council

Paying housing benefit direct to landlords

Under local housing allowance (LHA) rules housing benefit will normally be paid to the tenant, but there may be circumstances where we can pay direct to the landlord.

We can pay your landlord directly if, for example:

  • You have a learning disability
  • You have an addiction such as drugs, alcohol or gambling
  • You have severe debt problems or have been declared bankrupt
  • A landlord makes it a condition of your tenancy

These are only examples – we consider each situation based on your individual circumstances. If you think you will have problems paying your rent, please contact the benefits team immediately.

You can also have payments made direct to your landlord to get a tenancy or to keep a tenancy:

  • Where your rent is set at, or reduced to, the LHA rate for your household or you can afford the rent (if it is higher than the LHA rate), then we may be able to make payments direct to your landlord
  • Where a landlord makes it a condition of your tenancy, the rent is set at the LHA rate for your household or you can afford the rent, we may be able to make payments direct to your landlord

For more information on direct payments to your landlord contact the benefits team.

If you suspect someone is committing benefit fraud – please report it.

Benefits Team (telephone and postal enquiries only), Local Taxation and Benefits, Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire, DN31 1HU

Email: benefits@nelincs.gov.uk

Telephone: 01472 326287 option 2

Telephone opening times: Monday to Friday 8.00 am to 5.00 pm except bank holidays