North East Lincolnshire Council

Universal Credit Useful Links

Related websites

Online Centres Network – Find a centre near you


Age UK
 – Computer training courses explain things clearly in plain English to help you get online

Franklin Sixth Form College – Offers a range of ICT and computing courses

Good Things Foundation – Digital inclusion and develop digital skills

Grimsby Institute – Computing courses are project based so you will be hands on and will get to experience real work environments on placements tailored to your skills

Learn Direct – Need to improve your skills for work? Professional development courses to help you get where you want to be

Learn My Way – Learn about using a computer or mobile device (phone or tablet) and applying for jobs

Lincs2 Hub – Jobs, skills and training

Longhurst – Internet access group every Thursday 1 to 3 pm at Open Door, open to all

Daily Jobseeker – Offers tips and advice about jobs, CVs and interviews

Jobcentre Plus – Find a job with Universal Jobmatch

Lincs2 Hub – Jobs, skills and training

North East Lincolnshire Council – Jobs, training and volunteering

Free Wi-Fi – Find public wireless hot spots to get online for free

Mind – Mental Health Charity

North East Lincolnshire Clinical Commissioning Group – Health and adult social care services for North East Lincolnshire

Addaction – Mental health, drug and alcohol charities

Alcoholics Anonymous – Help to recover from alcohol problems

Navigo Care – Health and care services in North East Lincolnshire

Open Door Care – A safe and welcoming place to receive health and social support

Care Plus Group – Community health and care services for adults

Rethink – Rethink mental illness charity

Samaritans – Samaritans offer a safe place to talk at any time

Homeless Link – Charity for organisations working directly with people who become homeless

Health and Wellbeing – Health and wellbeing services in North East Lincolnshire

Related telephone numbers

If you have any changes in your circumstances or any general enquiries during your claim, you must contact one of the Universal Credit contact numbers below

Universal credit (if you can have online account only) – 0800 328 5644

Universal credit – 0800 328 9344

Universal credit (text phone) – 0800 328 1344

Benefit enquiries (If you have any enquiries relating to your benefits (Jobseeker’s Allowance, Employment and Support Allowance or Income Support), please telephone our Benefits Service Centre) – 0800 169 0190

Jobcentre appointment enquiries (If you have any enquiries relating to your appointment at your local Jobcentre Plus offices, such as confirming the time of the appointment or cancelling or re-arranging an appointment) – 0800 269 0190

Claim closure (JSA only) – 0345 608 8545

Child benefit – 0300 200 3100

Maternity allowance – 0345 608 8610

Tax credits – 0345 300 3900

Social fund – 0800 169 0140

Budgeting loanswww.gov.uk

Hardship – (JSA/ESA)

HM Revenue & Customs – 0300 200 3300

Carers allowance – 0345 608 4321

Attendance allowance – 0345 605 6055

Personal Independence Payment Claims (PIP)  – 0800 917 2222

(PIP) Enquiries – 0800 121 4433

Disability living allowance – 0800 121 4600

Pensions / Bereavement helpline  – 0345 6060265

National insurance applications – 0800 141 2075

National debt line – 0808 808 4000

Post office helpline – 0345 722 3344

Simple payment – 0845 600 0046

Employment and support allowance (new claim) – 0800 055 6688

Income support (new claim) – 0800 055 6688

Pension credit application line – 0800 99 1234