North East Lincolnshire Council

Beware cold callers

North East Lincolnshire Trading Standards is warning people to be wary of telephone cold callers and doorstep traders offering to fit burglar alarms at their properties.

After initially offering installations at just £99 the trader then uses misleading tactics to con victims into signing up for “monitoring & guarding services”, costing thousands of pounds.

Trading standards officers are investigating complaints from residents in North East Lincolnshire region who have been targeted recently.

Burglar alarm systems within your property are highly recommended by Trading Standards as a positive crime prevention deterrent , however it is advisable to get recommendations from family and friends who have used reputable traders and are happy with the work.

Ian Boyd, Financial Exploitation Offer from the council’s trading standards team said: “There is only one way consumers can really stay safe from con artists and rogue traders who make a living by defrauding people of their hard earned money in their own homes – always say ‘NO to cold callers on the telephone or on your doorstep.

“As good neighbours we should always be on the look-out for each other and if someone starts work on your vulnerable neighbour’s home, you should be asking questions and don’t be afraid to make a referral to Trading Standards.

“If a job does need doing, don’t be afraid to get at least three quotes from different trades people and take your time to make an informed decision.

“If you need advice on a doorstep traders or want to report a sighting of cold caller activity in your area, report it to trading standards online at www.nelincs.gov.uk/scams or by calling Citizens Advice on 03454 040506.”

Report suspicious activity in confidence to trading standards via www.nelincs.gov.uk/scams or call the Citizens Advice consumer service on 03454 040506.

For more information and advice visit www.nelincs.gov.uk/trading-standards/

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