North East Lincolnshire Council

Bulky household waste

The new standard and rapid bulky waste collection service can collect up to 10 unwanted items that are too big to put in a domestic bin. For a standard service, large items will be collected within 4 to 10 working days. The rapid service is subject to availability but we will collect unwanted items in 1 to 3 working days.

How to request a bulky waste collection

  1. Check the collected items list.
  2. Read the Terms and Conditions.
  3. Fill in the online bulky waste collection booking form and select a date for pick up.
  4. Ensure your items are safely on the boundary of your property by 7am and are accessible.

Waste which has been dumped illegally will be searched and the owner will have legal action taken against them.

Charges

  • £20 for up to four items (something which has been dismantled will be counted as one)
  • £10 for each white good collected
  • £5 for any additional items, up to the maximum of 10 per order
  • £5 additional charge for the rapid collection service

Other removal options

  • Donate to a local charity – some will collect unwanted goods for free if they’re reusable.
  • Take your items to the community recycling centre
  • Contact a privately licensed waste carrier company

Collected items list

white good items

A

  • Animal cage / pet carrier
  • Armchair

B

  • Bath
  • BBQ – gas/charcoal (no gas bottles)
  • Bed frame or base
  • Bedside cabinets
  • Bidet
  • Bike, trike or scooter (not motorised)
  • Blinds
  • Breadmaker
  • Bureau or desk

C

  • Cabinets or display case (not fitted and glass free)
  • Cardboard (tied and flat packed not more than 4ft in length and 2ft wide)
  • CD holder
  • Carpet, underlay or lino (rolled and tied – max 25kg, 4ft length, 2ft wide and 18 inches diameter)
  • Chair (dining, upholstered or office)
  • Chaise lounge
  • Child car seat
  • Christmas tree (artificial or real)
  • Clothes line or rotary airer
  • Coffee machine
  • Commode
  • Compost bin
  • Computer base or monitor (clear all data)
  • Cooker(gas or electric)
  • Cot (dismantled)
  • Cushion

D

  • De-humidifier*
  • Dishwasher*
  • Door (internal wooden only, no glass)
  • Drawers (inc chest)
  • Dressing table (no glass or mirrors)
  • Drill
  • DVD

E

  • Exercise equipment
  • Extractor fan

F

  • Fires (gas or electric)
  • Fire guard
  • Fire surrounds
  • Foot stool or pouffe
  • Fridge* / freezer* – domestic only (inc fridge/freezer, american or chest freezer, no bigger than 6ft can contain gas/ammonia)

G

  • Garden bench
  • Garden chair or table (not cast iron)
  • Gate (max 2m x 1.4m)
  • Golf bag, trolley or clubs

H

  • Headboard
  • Hedge trimmer (electric, petrol or manual)
  • Hi-fi stereo or music centre
  • Hob(gas or electric)
  • Hoover or vacuum cleaner
  • Hutch

I

  • Ironing board

K

  • Kettle
  • Kitchen workstops (max length 3m)

L

  • Lagging (3 black bin liners is 1item)
  • Laminate flooring (tied in max 25kg bundles)
  • Lawn mower (electric, petrol or manual)
  • Leaf blower (electric, petrol or manual)
  • Lighting or lamps

M

  • Mattress (any size)
  • Metal bar (max length 3m)
  • Microwave* or mini oven*

O

  • Ottoman storage box
  • Oven* (gas or electric)

P

  • Paddling pool
  • Pallet
  • Parasol or umbrella
  • Patio heater (no gas bottle)
  • Pedal or kitchen bin
  • Playpen
  • Pram, pushchair, buggy or stroller

R

  • Radiator, portable gas or electric heater (no gas bottles)
  • Radio
  • Rug (rolled and tied)

S

  • Satellite dish
  • Saw
  • Scooter
  • Seesaw
  • Settee or sofa
  • Sewing or knitting machine
  • Sky, freeview or digital box
  • Slide
  • Slow cooker or electric pan
  • Sofabed or futon
  • Stepladder (max 3m)
  • Stool or bar stool
  • Strimmer (electric or petrol)
  • Suitcase
  • Sun lounger
  • Sunbeds (no tubes)
  • Swing (must dismantle)

T

  • Table (dining, coffee or side)
  • Tent or tent poles
  • Toaster
  • Toilet (inc bowl or cistern)
  • Toys (large or small)
  • Tumble dryer
  • TV cabinet, stand or unit (no glass)
  • Television
  • TV aerial
  • Tyres (max 4)

W

  • Wardrobe (free standing, not fitted, no glass)
  • Washing machine*
  • Water butt
  • Wheelbarrow
  • Wood

Terms and conditions 

  • No refunds will be issued to customers if a cancellation of a booking for the collection service is requested
  • Crews will only take items listed for collection
  • Crews will not enter houses, flats, garage, out-houses, greenhouses, sheds, bin stores, go up any steps/stairs to collect. You must leave all items clearly visible on the boundary of your property
  • Please do not leave fridges and freezers unattended as they can pose a danger to children. If you are disposing of these items please store the item face down to prevent access or remove/seal up the door
  • Crews will not collect asbestos – ways of disposing asbestos
  • Crews will not collect commercial waste – commercial waste collections
  • Collections will be dependent upon emergency situations arising for example adverse weather conditions (i.e. snow, floods), vehicle breakdown. If crews are unable to collect your item(s) on your collection date you will be notified via telephone and an alternative date will be scheduled

Telephone: 01472 326288, option 4

  1. Bin or box collections including missed collections
  2. New or replacement bin, recycling box or arrange a repair
  3. Recycling enquiries
  4. Bulky waste, white goods collection or clinical waste & sharps collection
  5. Community recycling centres
  6. Domestic asbestos disposal

Social media:
Twitter general enquiries @NELCouncil

Opening times: Monday to Friday 8.30 am to 5 pm except bank holidays