Replacement recycling boxes
If you require additional recycling boxes, please contact us. Up to three free recycling containers can be provided in a year. You should clearly label your boxes with your house number to help prevent theft.
To request replacement boxes or for more information please call the Waste Services hotline 01472326288 option 2.
Where to leave your boxes on collection days
On the boundary of your property on the footpath side, not blocking access unless otherwise agreed with waste management. If you live in a terrace property, put the boxes at the end of the alley nearest your home (outside any gates), by 7 am on your collection day. It is not classed as missed collection if residents do not properly present their boxes or bins. Find your recycling collection day and retrieve to your property as soon after emptying as possible.
The diagram gives sample destinations, reprocessors used may vary as contracts change to ensure the best prices. All reprocessors used are based in the UK and as close as possible yet retaining best price – samples of reprocessors used are available it the related document section below.
Recyclable items, cans and plastic bottles, paper and cardboard and glass bottles and jars, are separated at the kerbside into different compartments on the recycling vehicle. This method of collecting means that the material streams we send to re-processors are good quality, clean materials.
These items are used by numerous companies to make new products, reducing the amount of new material required.
Your recyclable items could be back on the shelves within days as new items, newspapers for example can typically be back on sale within a week and cans within six weeks.
Alternatively your items may be used to make something completely different. 25 plastic bottles are needed to make a fleece jacket, and your tins and cans could be melted down to make boats or planes. Even glass has unexpected uses, as it can be used in building new roads.
If you cannot find what you are looking for above you can call the number below and select the relevant option:
Telephone: 01472 326288
- Bin or box collections including missed collections
- New or replacement bin, recycling box or arrange a repair
- Recycling enquiries
- Bulky waste, white goods collection or clinical waste & sharps collection
- Community recycling centres
- Domestic asbestos disposal
Opening times: Monday to Friday 8.30 am to 5 pm except bank holidays