North East Lincolnshire Council

How can I pay my business rates?

Please quote your payment reference number – the number can be found on your bill

Pay online

You can make a payment online, using a debit or credit card using the ‘pay it’ link above.

Pay by Direct Debit

Direct Debit is our preferred method of payment. It is cheaper and easier for us to administer and helps to keep non-domestic business rates lower.

You can phone us on 01472 326287 to arrange direct debit payments.

Alternatively you can print our set up direct debit form and return to the stated address.

Pay by telephone

You can make a payment using our automated payment line at any time.  Call 01472 326222 to pay.

You will need your Payment Reference Number and a credit or debit card to make a payment.

Pay at the post office or a pay point

Take your bill to a post office or a shop that accepts pay point payments and they will take the payment. A full list of these can be found at allpay. They will not be able to accept payment without your bill.

Pay by standing order

You must arrange this with your own bank

  • Ensure that only your payment reference number is quoted (as shown on your bill)
  • The council’s account number is 63830578
  • The sort code is 20-35-43 (Barclays Bank)

Direct bank transfer

If you bank online, you can use your own bank’s facilities to make a payment on-line.

  • Ensure that only your payment reference number is quoted (shown on your bill)
  • The Council’s account number is 63830578
  • The sort code is 20-35-43 (Barclays Bank)

When is payment due?

There are two payment dates available; the 1st or 15th of each month for both cash and direct debit.  New payment arrangements are usually set up to be paid from the 1st of the month.  To change your payment date contact the business rates team.

Amounts due should be received on or before the instalment dates shown on your bill.  Notices will be issued if payment is not received by the due date.  Failure to pay your bill may result in the instalment payment option being withdrawn.

Business rates (telephone and postal enquiries only), local taxation and benefits, Municipal Offices, Grimsby, North East Lincolnshire, DN31 1HU


Telephone: 0300 3030164 option 4

Telephone opening times: Monday to Friday 9 am to 4:30 pm, except bank holidays