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Business advice and support


Overview

To make sure you’re trading fairly it’s important you understand the laws which apply to you, this will reduce the risk of further action being taken if you’re not compliant. You can visit the Business Companion  website for free, impartial legal guidance for businesses, or if you’re thinking of starting your own business GOV.UK – Business  has useful information.

Trading Standards offer more personal and detailed business advice for £60 an hour plus VAT.

We can advise on:

  • business specific legislation
  • procedures and control systems
  • product testing to make sure you’re compliant with legislation
  • reviewing your terms of conditions and the language used for promotions/marketing
  • training your employees
  • carrying out site visits and inspections at your request

Food and feed law

We want to make sure all farms, manufacturers, wholesalers, retailers, catering companies and importers in North East Lincolnshire follow the food and feed legislation.

Trading Standards carry out the following checks:

  • inspections and sampling of the whole process from ‘farm to fork’
  • submit samples to the public analyst
  • regular visits to food and feed packers, manufacturers, retailers, importers and farms
  • approvals or registrations for ‘Feed Hygiene Regulation 183/2005

You can visit the Business Companion  website for quick guides on food and drink and animals and agriculture.

More detailed guidance for food and agriculture is available from the:

If you’re starting a food business, you must register your details with Environmental Health.

Natasha’s Law

The Food Infomation (Amendment) (England) Regulations 2019

Did you know that all food manufacturing businesses in England must now clearly label all foods packed and produced on their premises with a complete list of ingredients – emphasising any allergens.

This law is named after Natasha Ednan-Laperouse who at the age of 15 passed away due to a severe allergic reaction. Natasha had a serious sesame allergy and was not aware that sesame seeds had been baked into the bread of a sandwich she had bought. The fact that the packaging did not display the allergen information reassured Natasha that the food was safe for her to eat.

Businesses need to check if their products require this labelling and what they need to do to comply with the new rules.

Examples of foods which will fall within these requirements include the following:

  • Sandwiches and bakery products which are packed on site before a consumer selects or orders them
  • Fast food packed before it is ordered, such as a burger under a hot lamp where the food cannot be altered without opening the packaging
  • Products which are prepackaged on site ready for sale, such as pizzas, rotisserie chicken, salads and pasta pots
  • Burgers and sausages prepackaged by a butcher on the premises ready for sale to consumers
  • Samples of cookies given to consumers for free which were packed on site
  • Foods packaged and then sold elsewhere by the same operator at a market stall or mobile site
  • PPDS food provided in schools, care homes or hospitals and other similar settings will also require labelling

Further guidance on these new requirements can be found on Food.gov.uk – Introduction to allergen labelling changes.

You can also watch videos about allergens on the Chartered Trading Standards Institute YouTube channel.

If you require any further information please contact the Trading Standards Team.


Weights and measures

Trading Standards carry out the following checks:

  • Inspecting and testing weighing and measuring equipment to include weighbridges, petrol stations, shop scales and pubs.
  • Checks on manufacturing packing systems.
  • Advising businesses on all forms of weights and measures laws

Weights and measures fees

For details and pricing of local calibration services go to the Humber Calibration website.

Public weighbridges

If you want to check that your vehicle isn’t overloaded, you should visit the nearest weighbridge but check before travelling about any fees and the opening times.

Jonathan Potts Ltd

Address: Estate Road 1, South Humberside, Industrial Estate, DN31 2TB

Telephone: 01472 355946

Stokesley Metals Ltd

Huckers Yard, Netherlands Way, Stallingborough, Grimsby, DN41 8DF

Telephone: 01469 577875


Contact details

North East Lincolnshire Council does not provide consumer advice.

Trading Standards, Europarc Innovation Centre, Innovation Way, Grimsby, North East Lincolnshire, DN37 9TT

Email: trading.standards@nelincs.gov.uk

Telephone: 01472 326299 option 3