North East Lincolnshire Council

Special Educational Needs and Disabilities (SEND) and Local Offer

Our Local Offer is the place on our website that provides and directs you to information that will support children and young people with Special Educational Needs and Disabilities (SEND). It helps parents, children and young people aged 0 to 25 years find information about specialist and targeted services and activities in North East Lincolnshire.

Further information

Links and resources to help you deal with Coronavirus:

  • National Autistic Society – Guidance and helpline for parents, young people and staff
  • Mencap – Easy read guide to Coronavirus
  • Place2Be – Guide to helping parents answer questions from their children and to support family wellbeing
  • Young Minds – Talking to your child about Coronavirus and 10 tips from their Parents Helpline to support family wellbeing
  • Carers UK – Guidance for carers
  • Covibook – An interactive resource designed to support and reassure children aged 7 and under, designed to help children explain and draw the emotions that they might be experiencing
  • Amaze – Information pack for parents
  • Public Health England – The latest health advice
  • Advice for schools and education settings – Easy read advice on how to deal with virus
  • Together for Short Lives – Online advice and helpline

For a full explanation of the Local Offer watch the Council for Disabled Children video below or read about it in more detail on their Local Offer explained leaflet.

What is a Max Card?

The Max Card is a discount card for foster families and families of children with additional needs. Families simply show their Max Card upon entry to a venue in order to obtain free or discounted admission.

The scheme is designed to help these families save money on great days out at castles, zoos, bowling alleys and more. The Max Card is valid for two years. The expiry date is shown on the reverse of the card.

You can find out where Max Cards can be used on the My Max Card website:

How can families in North East Lincolnshire get a Max Card?

If your child has special educational needs and/or a disability, parents and carers can apply by completing our Max Card application form.

A FREE Max Card will be sent out by post to the address you have provided on the form.

What is the children’s disability register?

All local authorities are required by the Children Act 1989 to hold a register of disabled children and young people. The register provides a contact point for providing families with information about services and opportunities to be involved in consultations about services that effect children and young people with disabilities and their families.

The information from the register will help Children’s Services to build a broader picture of children’s disability across the local area from a family’s perspective. We will only share statistical information (figures only, no names) with our partners in health and social care so that we can work together in the planning and delivery of local services for families in North East Lincolnshire.

The disability register is completely voluntary and can only work if as many people as possible agree to put their children on the register. To register your child, all you need to do is complete our Children’s disability register form.

You can remove your child from the register at any time. We also ask you keep us informed of any changes to your circumstances or contact details. You can with remove your child from the register or inform us of any changes by contact us by calling 01472 325607.

Our Families First Information Service (FFIS) activities directory is a searchable directory which allows you to search for services and activities for you and your family. Search the FFIS directory.

If you would like to report a concern about a child please contact Children’s Services on 01472 326292 Option 2. For more information visit our Safeguarding and social care pages.

Family Information Service


Telephone: 01472 326292, option 6

Opening times (telephone and email enquiries): Monday to Thursday 8.30 am to 5 pm and Friday 8.30 am to 4.30 pm except bank holidays


EHCP hub contact information (PDF)

Minister Ford’s open letter to the SEND sector (PDF)

Newsletters and feedback

SEND Newsletter January 2019 (PDF)

SEND Newsletter November 2019 (PDF) – Easy to read version

SEND Newsletter November 2019 (PDF) – Infographic version

IMPOWER review – Feedback for parents and carers (PDF) – Easy to read version

IMPOWER review – Feedback for parents and carers (PDF) – Infographic version


Special Educational Needs and Disability (SEND) Strategy 2018 – 2020  (PDF)

NELC and NELCCG Joint Commissioning Strategy for SEND (PDF) – This strategy sets out our approach to joint commissioning for Special Educational Needs and Disabilities (SEND) with North East Lincolnshire Council, North East Lincolnshire Clinical Commissioning Group and other partner agencies

North East Lincolnshire Accessibility Strategy (PDF)

Inspections – Joint inspections of local area special educational needs or disabilities (or both) provision (PDF)

SEND Written Statement of Action (PDF)

SEND Written Statement of Action “You said, we will” (PDF)

SEND Written Statement of Action – Ofsted Response December 2018 (PDF)

Special provision plan template for local authorities (PDF)