North East Lincolnshire Council

Special Educational Needs and Disabilities (SEND) and Local Offer

SEND and Local Offer

The Local Offer is the place on our website that provides and directs you to information that will support children and young people with Special Educational Needs and Disabilities (SEND). Our Local Offer helps parents, children and young people aged 0 to 25 years find information about specialist and targeted services or activities in North East Lincolnshire.

If you think that additional support is required to meet the needs of your child, or if as a young person you would like some extra help, use our Local Offer to identify what services are available to support you.

For a full explanation of the Local Offer watch the Council for Disabled Children video on YouTube or read their Local Offer explained leaflet.

Our Local Offer

Further information

Children and young people and their families should be at the centre of the decision making process for their special educational needs. This can only be achieved if everyone involved in the process has the information they need to make a decision. Get involved and come along to one of our sessions.

Birth to Five: Free information workshop programme

Welcoming and informative sessions for parents and carers of children aged 0–5 who have additional needs. Find out more about the sessions on our Family hubs page.

SEN Drop in sessions

SEN drop in sessions in North East Lincolsnhire:

  • Do you have a child with Special Educational Needs?
  • Are you a young person with additional needs?
  • Would you like to talk informally with other parents or young people?

Why not come for  a chat and a cuppa at one of our monthly drop in sessions. They are run by parents of children with additional needs and are being held in locations in and around North East Lincolnshire.

While you are  at the drop in you can get support and advice from:

  • SENDIASS Barnardos (SEN independent information and support service)
  • NELPPF (North East Lincs Parent Participation Forum)
  • talk directly to one of the NE Lincs SEN team

There’s no need to book  – you can just drop in. It would be lovely to see you on any of the following dates:

  • Thursday 22nd February – 10 am to 12 pm –  Reynolds Family Hub community room, Machray Place, Cleethorpes


Our SEN Services Manager, now hosts monthly webinars to provide information covering different aspects of special educational needs for children and young people. In North East Lincolnshire, we want to engage with as many parents and carers as possible. Meeting face to face is not always easy, so we hope you will watch these webinars and join in with any questions you may have.

We will update you on upcoming webinars for the Autumn Term shortly.

If you would like to take part we will send you an invitation with details of each webinar, simply complete the Local Offer webinar registration form. To host the webinar we will use an application called This allows you to take part in the webinar for free using a web browser on your laptop or PC.

Our Local Offer is intended for you and should be shaped by those who access the services. To help us shape and improve the Local Offer please give us your feedback by completing our online form Local Offer – Tell us what you think.

What is a Max Card?

The Max Card is a discount card for foster families and families of children with additional needs. Families simply show their Max Card upon entry to a venue in order to obtain free or discounted admission.

The scheme is designed to help these families save money on great days out at castles, zoos, bowling alleys and more. The Max Card is valid for two years. The expiry date is shown on the reverse of the card.

You can find out where Max Cards can be used on the My Max Card website:

How can families in North East Lincolnshire get a Max Card?

If your child has special educational needs and/or a disability, parents and carers can apply by completing our Max Card application form.

A FREE Max Card will be sent out by post to the address you have provided on the form.

What is the children’s disability register?

All local authorities are required by the Children Act 1989 to hold a register of disabled children and young people. The register provides a contact point for providing families with information about services and opportunities to be involved in consultations about services that effect children and young people with disabilities and their families.

The information from the register will help Children’s Services to build a broader picture of children’s disability across the local area from a family’s perspective. We will only share statistical information (figures only, no names) with our partners in health and social care so that we can work together in the planning and delivery of local services for families in North East Lincolnshire.

The disability register is completely voluntary and can only work if as many people as possible agree to put their children on the register. To register your child, all you need to do is complete our Children’s disability register form.

You can remove your child from the register at any time. We also ask you keep us informed of any changes to your circumstances or contact details. You can with remove your child from the register or inform us of any changes by contact us by calling 01472 325607.

Our Families First Information Service (FFIS) activities directory is a searchable directory which allows you to search for services and activities for you and your family. Search the FFIS directory.

If you would like to report a concern about a child please contact Children’s Services on 01472 326292 Option 2. For more information visit our Safeguarding and social care pages.

Family Information Service


Telephone: 01472 326292, option one

Opening times (telephone and email enquiries): Monday to Thursday 8.30 am to 5 pm and Friday 8.30 am to 4.30 pm except bank holidays