North East Lincolnshire Council

SEND and Local Offer

Special Educational Needs and Disabilities (SEND) and Local Offer

From September 2014 local authorities transformed the way they offer to help and support children and young people with Special Educational Needs and Disabilities (SEND). North East Lincolnshire Council must provide a Local Offer where parents, children and young people aged 0 to 25 years can easily search and access information about specialist and targeted services or activities. Our Local offer brings together all of the information in one place.

If you think that additional support is required to meet the needs of your child, or if as a young person you would like some extra help, please use our Local Offer to identify what is available and who you can contact to access this help and support. Our Local Offer is intended for you and should be shaped by those who access the services. We aim to continually improve the content of our Local Offer, and we need your help to do this. If you have comments or feedback on our offer or want to suggest additional information for our website then complete our online feedback form.

 Our Local Offer

Activities and services directory

Our Families First Information Service (FFIS) activities directory is a searchable directory which allows you to search for services and activities for you and your family. Search the FFIS directory.

Children’s disability and additional needs register

The register collects information to help us plan services for children and young people in North East Lincolnshire who have special educational needs and/or disabilities.

Families who register are eligible for a Max Card, which provides a discount for families of children and young people with additional needs. For more information visit

The disability and additional needs register is completely voluntary and can only work if as many people as possible agree to put their children on the register. To register your child, complete our Children’s disability and additional needs register form.

Further information

The Council for Disabled Children (CDC) have produced a video and a leaflet which provides information about what a Local Offer is.

If you would like to report a concern about a child please contact Children’s Services on 01472 326292 Option 2.

Family Information Service


Telephone: 01472 323250

Opening times (telephone and email enquiries): Monday to Thursday 8.30 am to 5 pm and Friday 8.30 am to 4.30 pm except bank holidays