North East Lincolnshire Council

Support for children and young people

Find out the support and information available for special educational needs and local offer for children and young people. Details of the teams and services involved can be seen in the expandable sections below.

Development of Speech and Language

Children can develop at different rates, so it can be helpful to have some general guidelines about what to look for, and the following websites might be helpful

Talking Point can give you an idea of what to expect as your child develops.

Don’t forget that all new parents are issued with a “red book’ that is a good general source of information on children’s development. If you cannot find your red book you can access an electronic version: Personal Child Health

The Communication Trust provides some information and resources for parents.

The British Stammering Association provides help and information regarding stammering.

Concerns about development of speech and language – under 5 years of age

If you have any concerns about your child’s speech and language, the following people are a good first point of contact.

  • Your health visitor
  • A member of staff at your local family hub. To find your local family hub go to our Family hubs page.
  • Your nursery provider

They can talk with you about your concerns and start to assess what support if any might help. This support might be available at the family hub, or in some cases could be from other services including specialist speech and language therapists.

Concerns about development of speech and language – over 5 years of age

Where your child is school age and you have concerns a good first port of call is their school. The school will talk with you about your concerns and help identify what support if any might help. This support might be services provided by school staff, or in some cases could be from other services including specialist speech and language therapists.

Please note that parents cannot refer their child to specialist Speech and Language therapists themselves. A referral is made to the specialist therapists health visitors, family hubs or schools once appropriate assessments have been made.

Question or concerns while your child is receiving speech and language support or therapy

If you have questions about the support your child is receiving please talk firstly to the person who is providing that support. They will listen to your questions and try to help.

If you have a concern about the speech and language support that your child is receiving, the first person to talk to is again the person providing the support. If they are not able to resolve your concern, they will be able to advise you how to make a formal complaint as different organisations have their own processes.

If the speech and language support is being provided by council staff or an organisation working for the council, you may be able to use the councils own complaints process, if you are unsure please contact our complaints team.

Current Specialist Speech and Language Therapy Service

Our current speech and language therapy provider is Northern Lincolnshire and Goole NHS Foundation Trust who are based at the Diana Princess of Wales hospital in Grimsby.

The service managers are Sarah Howard and Fiona Clawson.

Independent Advice and Support

There are two local independent organisations that may be able to provide information and support with your queries as follows

North East Lincolnshire Parent Participation Forum (NELPPF)

Special Educational Needs and Disabilities Information Advice and Support Service (SENDIASS)

Speech and Language Therapy (SALT) Service Consultation

The current specialist therapy service is in the process of  being re-commissioned, and as part of that we have already asked families for feedback. There will be another opportunity before the end of 2017 for families to give feedback, and this will be advertised here as well as our Have your say page.

Communication and Interaction

The local authority specialist Communication and Interaction Service working together with Barnardo’s Autism Outreach Service.

All requests for Advice and Support from Outreach Services for Autism should be sent by schools via email at nelincs@barnardos.org.uk.

Any queries, please contact Jane Razagui on 01472 355365 or Judith Kilvington on 01472 355 365.

Specialist Advisory Teachers for Cognition and Learning

Mainstream Key Stage Team: Tel: 01472 323172

Contacts: Sharon Gest – sharon.gest@nelincs.gov.uk, and Josephine Cooper – Josephine.cooper@nelincs.go.uk.

This small team of Specialist Teachers provide educational guidance and advice to schools for Children and Young People with the most severe and complex Special Educational needs. They offer guidance on the SEN Code of Practice and advice on how schools can best meet the learning needs of children through high quality teaching, adaptations, effective interventions and a graduated approach.

The team also includes two further Specialist Teachers who are highly experienced in the areas of Communication and Interaction and Social, Emotional and Mental Health.

The team is committed to finding innovative ways to help schools remove barriers to learning, in order to best teach Children and Young People with SEN. They also provide support and guidance on whole school management of SEN to SENCOs.

When a Child or Young Person is referred for learning support by a school, the Specialist Advisory Teacher will seek engagement from parents with a view to close collaboration. A person-centred approach is central to the work of the team.

Our Family hubs are inclusive for all, which includes support for children with additional needs. For information on activities and support available go to our Family Hubs page.

For more information about the service go to our Children’s Disability Service (CDS) page.

Educational Psychology – North East Lincolnshire Educational Psychology Service (EPS)

Telephone: 01472 323183

Contact: Dr Suzanne Bradbury (Principal Educational Psychologist)

Email: suzanne.bradbury@nelincs.gov.uk

EPS Admin: helena.wilkinson@nelincs.gov.uk

What is an Educational Psychologist (EP)?

Educational Psychologists work with children, parents, teachers and other professionals to promote positive change in a child’s life. EPs have been specially trained to understand how children learn, behave, think, feel and get on with others. They know how schools work and what helps young people to learn and do well.

Educational Psychologists do all sorts of things including:

  • Talking to young people about what helps them do well at school and what gets in the way
  • Talking to parents and teachers about their worries and concerns they have about how a young person is doing
  • Bringing young people and adults together to draw up plans which help everyone learn about what is going on and what may help
  • Listen to young people to ensure that everyone is clear about their views and ideas.

The EPS can advise on many issues such as:

  • Difficulties with learning.
  • Mental health problems such as anxiety or depression.
  • Reluctance to attend school.
  • Difficulties with friendships or social interaction.
  • Managing children’s behaviour at home and school.

Who do EP’s work for?

Educational Psychologists work for the local authority as part of Children’s Services, not as part of schools staff. Educational Psychologists are not doctors or psychiatrists. Their job is to achieve the best outcomes for young people. This works best when the young person and the adults around them work together, including both their parents where possible.

What to do if you think your child might need to see an Educational Psychologist

Contact the Special Educational Needs Co-ordinator (SENCo) for your child’s school. Every school has a SENCo, they regularly meet with the Psychologist to discuss children who are struggling in school for a variety of reasons. If the SENCo thinks it would be helpful to talk about your child with the EP they will ask your permission first. The school will tell you if the EP is going to see your child.

Where would I see the educational psychologist and what will it be like?

You know your child best, your views are very important and the EP will listen to your concerns.

They can meet with you where you feel most comfortable – at your home, in your child’s school or in another venue.

The appointments can be at a time to fit in with your work or other commitments.

The EP will probably want to visit your child in school, maybe watch some of their lessons and do some individual work with them. They will talk to teachers and other people involved in your child’s life such as doctors and therapists.

They will work with you and all these people to create an Action Plan to help your child make progress.

The plan will be reviewed after 6-8 weeks to see if it makes a difference.

Will my child’s name be kept on a list or register somewhere?

EPs will keep a secure electronic file which you can ask to read at any time. Your child’s name, birth date and school will be put on a confidential database.

You will be given paper copies of any documents the EP writes about your child.

The EP will always ask your permission before talking to other people about your child or sharing information with other professionals unless there are concerns about your child’s immediate health or well-being.

We are the Educational Team for Hearing and Vision (ETHV). We offer a wide range of services to support children and young people who have been diagnosed with hearing and/or vision loss from birth to leaving school. To find if we can support you you can find more information on our Hearing and vision page.

Nationally, Autistic Spectrum Condition (ASC) remains the most common primary type of need for pupils with a statement or Education Health and Care plan.

How is Autism supported in North East Lincolnshire?

Have a look at this diagram to get an idea of how the process works in North East Lincolnshire: Autism Spectrum Condition Support Map (PDF)

In the beginning

Some families begin by suspecting that their child may have Autism as they are displaying ASC type behaviours. For many children and young people Autism is not the root cause of their communication and interaction needs.

In North East Lincolnshire we have a communication and interaction pathway that helps families, with the support of other agencies, to determine what works best to support their child and help them achieve.

Children and Young People aged 5 -16

  1. Parents who worry that their son or daughter are displaying Autistic type behaviours can talk to the Special Educational Needs Co-ordinator (SENCo) at their child’s school or setting. If parents or carers need support to talk to their child’s school they can ring Special Educational Needs and Disabilities Independent Advisory Support Service (SENDIAS) Tel: 01472 355365. A SENDIASS worker will be able to accompany parents/carers to meetings with school and help with any questions.
  1. The school SENCo can ask for support from our Specialist Support Service Teacher for ASC who works alongside Barnardo’s ASC Outreach Service. Their role is to support mainstream schools across the local area providing them with advice and strategies to teaching and learning, to meet the needs of pupils displaying Autistic type behaviours. No diagnosis is required to access the service. School SENCOs  refer to this service. The school will be contacted within a week of receipt of the referral form.
  1. The school SENCO will work with parents to complete an Observation checklist (Word document). This will help identify the child or young person’s needs. The school with then be assigned a communication and interaction specialist who can offer support.
  1. The school, parents, outreach support team and the young person will then meet and decide together the outcomes they would like to achieve. A programme of support is then put in place and reviewed after an agreed period of time. ASSESS, PLAN, DO, REVIEW.
  1. If this graduated approach is not having an impact, a Single Assessment might be made.

For more information you can also visit the Autism Society website: http://www.autism.org.uk/

Outcome webs

Download the outcome web documents:

Outcome web – Child and young people (PDF)

Outcome web – Parents (PDF)

Outcome web – School (PDF)

NE Lincolnshire Council & CCG has commissioned a new resource in North East Lincolnshire to support Young People with their emotional and mental health and wellbeing: Kooth.com

Kooth.com is a safe, confidential and non-stigmatized way for young people to receive free counselling, advice and support on-line.  This very popular service is used by large numbers of young people across the country and delivers 1000s of counselling sessions each year.  Staffed by fully trained and qualified counsellors and available until 10pm each night, and weekends from 6pm – 10pm, 365 days per year, it provides a much needed confidential and instant access service for young people aged 11-25.

This includes:

  • A chat function for a young person to drop in to speak to a readily available counsellor
  • A messaging function for young people to contact the service
  • A schedule function to provide booked sessions with a named counsellor on a regular basis
  • A range of forums, all of which are pre-moderated, to offer facilitated peer support for CYP.
  • Live discussion groups – run by professionals (with all comments moderated) to enable groups of CYP to interact with each other in a safe environment
  • An online magazine with full content moderation, creation and editing which includes opportunities for CYP to submit their stories or write articles, all of which is moderated
  • Information, activities and self-care tools and resources on the site for CYP to download.

Family Information Service

Email: fis@nelincs.gov.uk

Telephone: 01472 326292, option one

Opening times (telephone and email enquiries): Monday to Thursday 8.30 am to 5 pm and Friday 8.30 am to 4.30 pm except bank holidays