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SEND: Hearing and vision


We are the Educational Team for Hearing and Vision (ETHV). We offer a wide range of services to support children and young people who have been diagnosed with hearing and/or vision loss from birth to leaving school.

In our team we have:

  • two Qualified Teachers of the Deaf (QToD)
  • one Qualified Teacher of the Visually Impaired (QTVI)
  • one Qualified Registered Habilitation Specialist
  • one Deaf Coach
  • nine Specialist Teaching Assistants
  • two Specialist Curriculum Support Staff

One Teacher of the Deaf is a qualified Educational Audiologist and Early Years Practitioner for supporting babies with a hearing loss and their families. All of our team have current enhanced DBS status and adhere to Council policies and procedures for Safeguarding.

We support families and settings with children and young people who have been medically diagnosed with either a hearing or vision loss.

We offer to support if a child or young person has been given at least one hearing aid, cochlear implant or bone anchored hearing aid (BAHA) or has a visual loss which cannot be corrected with prescription glasses.

We support children and young people across the range of educational placements including nurseries, mainstream and special schools including Academies. Support is offered term time during school hours.

As all children, young people, their families, schools and settings are different, the type and level of support offered will vary. The National Sensory Partnership National Sensory Partnership Eligibility Framework (PDF)  is used to help us decide how much support is offered to each individual child or young person. This support is described as being either high, medium, low, monitor or advice.

The level of support is regularly monitored for any changes. Children and young people with a hearing or visual loss can face many unique challenges in accessing the curriculum and their environment. Our role is to identify those challenges and support those involved with the child or young person to overcome them.

Babies who are diagnosed with a permanent childhood hearing loss following Newborn Hearing Screening are referred to education within 24 hours of a diagnosis and contact made with the family within two days. Babies who are diagnosed with a permanent vision loss may be referred by an Ophthalmologist or Health Visitor. The team offer home-visiting to families, babies and preschool children where a permanent visual or hearing loss has been diagnosed.

Read our summary guides:

Our Vision is that every learner has the opportunity to develop their independence, self-esteem, achieve their full potential, and are ready for adult life.

What are our aims?

  • we want children and young people to be successful, independent learners who are confident and self-reliant
  • we want children and young people to achieve the best educational outcomes linked to national expectations for their level of development
  • the team is committed to working in close partnership with parents, carers, other professionals and voluntary organisations, showing respect for individual values and without judgement
  • as part of Early Support, we aim to provide families with high quality, unbiased information enabling them to make informed choices for their children
  • to provide high quality support and enhance the educational opportunities for children and young people who have needs relating to hearing or visual loss
  • to support the development of emotional well-being in children and young people with sensory loss to ensure they achieve their full potential socially and emotionally
  • we consistently work within the safeguarding framework provided by the local authority
  • we want all children and young people to be able to manage their own needs and learn ‘skills for life’ to ensure their safety and independent access in all aspects of daily living

The team works in closely with a range of other agencies, including organisations such as the:

  • National Deaf Children’s Society (NDCS)
  • Royal National Institute for the Blind (RNIB)
  • Blind Children’s Society
  • National Sensory Loss Partnership (NatSIP)

Working with these organisations helps us to make sure that the needs of children and young people with a hearing or visual impaired and their families are met. A full list of our partners can be found in a section below.

Services provided – All phases

Services provided – Early years, before attending a school or setting

  • Support and advice to parents of new born babies from point of diagnosis
  • Support to families and settings to encourage use of hearing aids NDCS Tips for getting children to wear hearing aids, early communication skills and language development
  • Support families to develop their child’s listening and vision skills
  • Support families to meet other families and attend groups for Early Years
  • Support families to record their baby’s achievements using a range of resources including Monitoring Protocol for Deaf Babies and Children or Early Years Journal for Visually Impaired Children
  • Offer regular home visits as appropriate
  • Access to signing support for families where children use British Sign Language or Sign Supported English as their primary language

Services provided – Settings and schools

For our team to be able to provide the above, we need schools and settings to work with us and to have read our leaflet Service Delivery Expectations with Schools and Settings (PDF) .

Services provided – Transition

  • Work closely together with children and young people, their families and other professionals at times of transition.
  • Provide information on moving to adult services. Please see our leaflet Moving to Adult hearing aid services (PDF)
  • Questionnaires to pupils and parents to support children and young people at times of transition
  • Bespoke transition packages for children and young people who require it
  • Habilitation support for pupils with a visual loss who require it

Services provided – Specialist equipment

  • Provision of additional specialist equipment is loaned for those children and young people who are assessed to need it e.g. Radio Aid systems, low vision aids and specialist IT equipment
  • Ensure that all specialist equipment is well maintained and appropriately used by the child or young person and school staff under a loan agreement
  • Professional development and training for settings and school staff in use and management of specialist equipment, its safe storage and return arrangements

We will no longer be involved if:

  • the child or young person moves out of North East Lincolnshire, attends a school outside of North East Lincolnshire or attends further or higher education
  • the NatSIP Framework assessment indicates that support is no longer necessary
  • the child or young person with a hearing loss is discharged from the Hearing Aid Review Clinic as they no longer need hearing aids
  • the child or young person with a vision loss receives medical intervention which improves their vision

Read our leaflet Habilitation Education Leaflet for Parents and Schools (PDF) .

  • We have a qualified registered Habilitation Specialist as part of the team who works alongside the QTVI to ensure the needs of all children and young people with a visual loss are met.
  • Habilitation training covers early movement skills, sensory, spatial and body concepts, cane training, route learning and independent living skills.
  • The Habilitation Specialist and the QTVI will work with families using ongoing assessments to ensure each individual child or young person has support at times appropriate to their developmental needs.
  • Families with a child or young person who has a visual loss can access a Habilitation assessment as outlined in Who do I contact? and Who do we support? Sections above.

Top tips:

Parents of babies diagnosed with a permanent childhood hearing loss are given information on communication options for their child and family. Support is provided in the home to develop their preferred language. Options include; hearing aids, cochlear implants and sign language, British Sign Language (BSL) or Sign Supported English (SSE). It is recognised that as children develop their communication needs may alter.

All families of newly diagnosed deaf babies with a significant loss have access signing tuition. ETHV offers a non-examination family sign group which runs during term time only. Additional BSL support within the home is available for families of severely/profoundly deaf children up to the age of 3 years old from a Deaf Coach and Early Years Teacher of the Deaf.  Families who choose to communicate using SSE/BSL with their child or young person is expected to make a commitment to learning and improving their signing skills.

Children and young people who use hearing and speech as their main mode of communication have their educational needs met in a North East Lincolnshire preschool or school settings with appropriate level of support as suggested by the NatSIP Framework.

Children and young people who use SSE/BSL as their main mode of communication often go on to have their educational and communication needs met by attending a resourced preschool or school setting with other SSE/BSL users. Currently families choose Doncaster School for the Deaf. Christopher Pickering Primary Academy, Hull and Sirius Academy in Hull.

Resources will be given to babies, children and young people who have been assessed to need them.

Theses may include:

  • Radio Aid systems
  • Direct Audio Input Connectors
  • Low Vision Aids (LVA), Closed Circuit Television (CCTV)
  • Specialist mobility equipment eg short cane/long cane
  • Braille equipment and resources
  • Modified print materials and tactile resources
  • Information about hearing and visual loss
  • Information to support the development of language including sign language

If you suspect you, your child or young person, has a hearing or visual loss, you should contact your GP or other health professional in the first instance.  They are the lead professional in the diagnostic process and will be able to signpost you to other services and support available.  The Educational Team for Hearing and Vision does not diagnose hearing or vision loss. Information on spotting the signs of a possible hearing and vision loss can be found in our leaflets What to do if you think your child has a hearing loss (PDF)  and What to do if you think your child has a vision loss (PDF) .

If your child or young person has a diagnosed hearing or visual loss and you wish to learn more about the special educational provision, you should contact your school. Each school has a Special Educational Needs Coordinator (SENCO) who will be able to advise you further.

For children with a hearing loss, we accept new referrals from parents, Ear Nose and Throat (ENT) and Audiology departments, schools and settings where a child or young person has been diagnosed to have a hearing loss and has at least one hearing aid, BAHA or cochlear implant. Please contact us on the number above.

For children with a visual loss, we accept new referrals from parents, Ophthalmology and Optometry departments, schools and settings where a child or young person has been diagnosed with a vision loss that cannot be corrected by prescription glasses. Please contact us on the number above.

Quality assurance

The ETHV adheres to Quality Standards for specialist teaching and support services set by NHS Professionals, NDCS, British Association for Teachers of the Deaf (BATOD), NatSIP and the Department for Education (DfE).

The ETHV submit Outcomes data to the Consortium for Research in Deaf Education and the NatSIP Benchmarking annual survey to inform future practice and provision.

We actively seek feedback from service users through the use of questionnaires, phone calls and meetings.

Compliments, complaints and suggestions

We are happy to receive compliments, complaints and suggestions by contacting us directly.

Alternatively, compliments, complaints and suggestions can also be made by visiting the North East Lincolnshire Council Website to pass on your comments. See our Complaints, compliments and suggestions page for details.

Children and young people with a hearing/visual loss and their families have been consulted in the preparation of this Local Offer.

BAHA – Bone Anchored Hearing Aid

BSL – British Sign Language

CHSWG – Childrens Services Working Group

CCTV – Closed Circuit Television

DfE – Department for Education

ENT – Ears, Nose and Throat department at the hospital

ETHV – Educational team for hearing and Vision

IT – Information Technology

LVA – Low Vision Aids

NatSIP – National Sensory Impairment Partnership

NDCS – National Deaf Children’s Society

QToD – Qualified Teacher of the Deaf

QTVI – Qualified Teacher of the Visually Impaired

RNIB – Royal National Institute for the Blind

SENCO – Special Educational Needs Coordinator (in a school or setting)

We work with a range of partners in North East Lincolnshire currently including:

We work with a range of partners outside of North East Lincolnshire currently including:

We apologise if we have overlooked any of our partners.  If we have, please contact us and we will ensure you are included.


Contact details

Educational Team for Hearing and Vision, Civic Offices, Knoll Street, Cleethorpes, DN35 8LN

Email: officeethv@nelincs.gov.uk

Telephone: 01472 323465

Minicom for Deaf people: 01472 873986

Minicom Relay for hearing people: 18002 01472 873986

Opening times: Monday to Friday 8am to 4pm, term time only.