£150 Council Tax energy rebate

This page contains details for NORTH EAST LINCOLNSHIRE RESIDENTS ONLY. If your property is not in North East Lincolnshire then you must contact your local Council.

As part of the government’s initiative to help households with rising energy costs, there will be a £150 Council Tax energy rebate for households in band A to D properties. This does not need to be paid back.

If you do not know which band your property is in, you can find it on your latest Council Tax bill or check on GOV.UK – Council Tax bands.

Payments to direct debit customers

We have now made the majority of energy rebate payments to our direct debit customers.

Unfortunately there have been some instances where we have been unable to match and verify your details. In these cases we are working to verify your information and we will process your payment as soon as possible.

Payments to non direct debit customers

If you do not pay by direct debit, we have written to you with information about an easy, safe and secure way to provide us with your bank details.

If you have received your letter go to our energy rebate payment form. You must only complete this form if you have received a letter from us telling you to do so.

Energy rebate payment form

Once you have provided the necessary details, your £150 payment should be paid into your bank account within 15 working days.

Only contact us about the payment if you have still not received it after those 15 working days have expired. All applications will be verified before being paid.

Other households receiving a letter

There may be some people who pay by direct debit but have still received a letter, or who are outside the eligible council tax bands.

That is fine, if you have received a letter, you are eligible to receive your rebate in this way. If you have received your letter then you should also complete the energy rebate payment form.

Further information and support

Please use the below contact form to tell us about the help and support you need regarding the £150 council tax energy rebate.

Energy rebate contact form

Frequently asked questions

Last updated: 7 June 2022

If you pay by direct debit you should have received your money via bank giro credit straight into your bank account.

We have now processed these payments. Around 30,000 households that do not pay via direct debit will be receiving letters from the start of June explaining what they need to do.

Following Government recommendations we were advised to collect April direct debits before allocating the payment.

Yes, you will still get this providing the April direct debit is successfully paid and you are in band A to D.

Yes it will.

If you have recently signed up for direct debit and you will have had the money paid directly into your bank account.

If you do not pay by direct debit we will send you a letter with the payment details during June.

This money is an Energy Rebate and intended to help people with energy bills, it is not a Council Tax rebate. Yes, you still need to pay your Council Tax. If you are entitled to this payment it will be paid into your bank account.

If you do not pay by direct debit a letter will be sent in June explaining what to do.

It shows differently with different banks/building societies – it could say NE Lincs or bank giro credit.

As long as you are paying Council Tax as of 1 April 2022 then yes you will get this. Providing you are in band A to D.

Are you paying by direct debit if not this could be the reason?

If so, please give it a couple of days to go into your account. If you still have not received it please email counciltax@nelincs.gov.uk making sure you quote your Council Tax number.

For those who do not pay by direct debit, letters are being sent out in batches during June. If you follow the instructions you should receive your money into your bank account within 15 working days of making that application. Please do not contact us until after this time.

All applications need verifying before being paid.

Direct Debit customers prior to 1 June 2022 will not have to apply so long as you are bands A to D. If you pay by any other method or set up your Direct Debit after 1 June 2022 we will be sending you a letter inviting you to complete a very brief online application form to supply your bank details to us.

Yes, as long as you are in Band A to D.

You will still be entitled to the payment but it would be taken off your Council Tax balance.

As long as you are the account holder and you were registered at your address on 1 April 2022.

No, you will only get one payment for the property you lived in as of 1 April 2022.

Yes.

Building society accounts that use eight digit account numbers and six digit sort codes are fine but savings accounts and passbook accounts cannot be used.

There will be some further funding available to help households who do not qualify under the main scheme, but we do not have details of this yet. When we have more information about, we will publish details in our Council Tax section of the website.

More information about the £150 Council Tax energy rebate, as well as other ways the government is helping with rising energy costs, is available on GOV.UK – Council tax rebate factsheet.

Contact details

Council Tax, Local Taxation and Benefits, Municipal Offices, Town Hall Square, Grimsby, DN31 1HU

Email: counciltax@nelincs.gov.uk

Telephone: 0300 3030164 option 5

Telephone opening times: Monday to Friday 9am to 4:30pm, except bank holidays

Previous – Council Tax

£150 Council Tax energy rebate

Payments to direct debit customers

Payments to non direct debit customers

Other households receiving a letter

Further information and support

Frequently asked questions

When will I receive my money?

Why have other authorities already paid out the money?

If I get 25 per cent discount, will I still receive the £150?

Will it go directly into my bank account?

I have recently signed up for direct debit payments, how will this affect how you make the payment?

Do I need to pay my Council Tax this month or can I miss it and get the difference paid in to my account?

If I do not pay by direct debit how will I get this money?

How will the payment show in my bank account?

Will I qualify for this payment as I moved into the area on 1 April 2022

Why have I not received the money but my neighbours have?

Do I have to apply for this money?

I am on council Tax benefit which pays my Council Tax in full, am I still eligible for this payment?

I do not have a bank account can I still get this payment?

Am I entitled to this payment?

I own several properties that I rent out, will I get the energy rebate for them?

We have a joint bank account but council Tax is only in my name. Will the payment still go in to this account?

Does the bank account have to be a current account? If someone has a building society account or savings account can payments be made in to these, and if not, what is the option if they do not hold a current account?

I’m not in a band A to D, but I still need help

Where can I find out more information?

Contact details