£150 Council Tax energy rebate
As part of the government’s initiative to help households with rising energy costs, there will be a £150 Council Tax energy rebate for households in band A to D properties. This does not need to be paid back.
If you do not know which band your property is in, you can find it on your latest Council Tax bill or check on GOV.UK – Council Tax bands.
Payments to direct debit customers
We have now made the majority of energy rebate payments to our direct debit customers.
Unfortunately there have been some instances where we have been unable to match and verify your details. In these cases we are working to verify your information and we will process your payment as soon as possible.
Payments to non direct debit customers
If you do not pay by direct debit, we have written to you with information about an easy, safe and secure way to provide us with your bank details.
If you have received your letter go to our energy rebate payment form. You must only complete this form if you have received a letter from us telling you to do so.
Once you have provided the necessary details, your £150 payment should be paid into your bank account within 15 working days.
Only contact us about the payment if you have still not received it after those 15 working days have expired. All applications will be verified before being paid.
Other households receiving a letter
There may be some people who pay by direct debit but have still received a letter, or who are outside the eligible council tax bands.
That is fine, if you have received a letter, you are eligible to receive your rebate in this way. If you have received your letter then you should also complete the energy rebate payment form.
Further information and support
Please use the below contact form to tell us about the help and support you need regarding the £150 council tax energy rebate.
Frequently asked questions
Last updated: 7 June 2022
Council Tax, Local Taxation and Benefits, Municipal Offices, Town Hall Square, Grimsby, DN31 1HU
Telephone: 0300 3030164 option 5
Telephone opening times: Monday to Friday 9am to 4:30pm, except bank holidays