North East Lincolnshire Council

COVID-19: Support your community and volunteer

The response so far

We have witnessed an amazing community response to the challenges created by COVID-19 and there are so many local people and groups volunteering to support with the effort locally or asking how they can get involved.

We are working to get all of this information in one place so we can best co-ordinate community and voluntary sector activity across North East Lincolnshire. Working together is our best way through the challenges now and ahead.

Setting up a volunteer group

If you are considering setting up a group of local volunteers to help neighbours please check online to see if any local groups have already been set up, and contact them first.

Alternatively, contact your local community centre or charity to see if you can support their work. If you still plan to set something up, and need advice and guidance on issues like safety, volunteering and data protection, you can contact Sector Support North East Lincolnshire.

Sector support

Sector Support are funded by North East Lincolnshire Council and the Clinical Commissioning Group and are helping to co-ordinate community and voluntary sector activity. They can be contacted on 07572 896859 (Amy Hallett) or 07791 040433 (Pippa Robson), or email

Their website is Sector Support NEL.

Existing community groups

If you are already involved in a community group that is helping to support older, vulnerable or isolated people during the COVID-19 response, please let us know about the support you can offer and the resources you need by completing our volunteers survey. Businesses that want to offer their support are also welcome to complete the survey or get in touch with Sector Support.

New volunteers

Individuals who would like to help but do not know of any local groups or activities, can register at The Blue Lights Brigade. Blue Lights Brigade are supporting the effort across the borough and will make sure that you are linked in to the local effort and volunteering opportunities and needs near you.

Organising the response

Bringing all of this information together will allow us to collate all of this information, allowing us to organise a better response between us all (public, voluntary and community sectors) and work in a more coordinated way.

We thank everyone for their help at this time.

What we can all do to help, during COVID-19 – COVID-19 Community Leaflet (PDF)

Further notes for volunteers

If you are volunteering to help someone who is vulnerable or isolated, please take the below steps to make sure you do not contribute to the spread of COVID-19.

  • if you feel at all unwell, do not volunteer
  • wash your hands regularly with warm water and soap or antibacterial gel before and after you deliver any items to a person in isolation
  • if you make a delivery, stay two metres away from anyone else at all times – ideally place any items outside of doors and then step away
  • be careful about how you share personal information about yourself and other people – avoid sharing your or a vulnerable person’s address and other contact information in public groups or documents
  • try to support people who live close to you, so you don’t travel larger distances