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COVID-19: EU Settlement Scheme

EU Settlement Scheme applications: Important message about COVID-19

While applications continue to be processed, during this challenging time they will take longer than usual. In addition, in line with the latest Public Health England advice some of our support services and application routes have temporarily changed.

This situation is being kept under constant review.

ID document scanner locations

The ID document scanner locations are following all the latest Public Health England advice to protect staff and the decision has been made, to suspend them at this time.

Postal route for submitting Identity evidence

The postal route for submitting identity evidence is open for applicants who are unable to use the EU Exit: ID Document Check app to verify their identity.

The ID document scanner locations are currently suspended following the latest public health guidance to protect staff. However, the Home Office and our delivery partners are keeping this situation under constant review and will endeavour to reinstate ID document scanner locations to their original capacity in line with public health guidance.

57 grant funded voluntary and community sector organisations

There are 57 voluntary and community sector organisations across the UK which can offer assistance online, over the telephone or by email to help more vulnerable or at-risk people to apply. Please check with the individual organisations for further details.

Additional support is available for those who do not have the appropriate access, skills or confidence to apply online through Assisted Digital, which can offer assistance over the telephone.

Communications materials have been translated into 26 languages and alternative formats can also be requested.

For the latest information on the scheme visit GOV.UK – Settled status EU citizens families.