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COVID-19: Schools, adult learning and careers


The Department for Education has a helpline to answer questions from staff in education, parents and students on COVID-19.

Phone: 0800 046 8687


Opening hours: 8am to 6pm (Monday to Friday)

If you are experiencing a problem locally with education and schools, and you’re a key worker, or your child has an EHCP or additional needs, you can complete the COVID-19: School queries  form and someone will get back to you as soon as possible.

Skills Hub

The Skills Hub on Freeman Street is currently closed, however services are still operating. Here is how you can access them.

National Careers Service

Dedicated to helping customers get the advice they need for future skills, careers,  work and life choices and is aimed at people aged 18 plus.

Appointments are available over the telephone,  please call 01472 324587 or email  for further information.

Young People’s Support Services (YPSS) Earning and Learning Team

Support for young people who are looking for work/training/further education.

Available during normal office hours: Monday to Thursday, from 9am to 5pm, and Friday from 9am to 4:30pm.

The team will be maintaining contact with customers via alternative means such as telephone, email, social media so please be assured that staff are still available to help with any queries during this difficult time and are still able to provide information, advice and guidance.

Contact can be made using the normal YPSS telephone number 01472 326294 option 1, the call will be answered by Business Support Advisers who will direct your call to the staff member you require. Alternatively please make contact via or through the Lincs2 Facebook  or Twitter .

Please also feel free to make use of the Lincs2 , an online prospectus of education, learning, training and job opportunities in North East Lincolnshire.