Skip to main content

COVID-19: Shopping and food deliveries

Priority food delivery slots

If you are clinically extremely vulnerable and have been instructed to shield you can get priority access to supermarket delivery slots and other support.

You can book priority priority slots directly from the supermarkets.

For Tesco and Iceland you can also book priority slots by calling us on 01472 313131, where you will be assessed for eligibility.

The five supermarkets in our area that offer priority delivery slots and services for those who are self isolating are:

Age UK

Some local Age UKs offer food shopping services using supermarkets’ online stores. The order is placed on behalf of the older person and delivery is made to the older person’s home by the store at an agreed date and time. You can check what is available in your area on Age UK – Shopping .

Supermarket payment options for volunteers

There are various ways that you can have volunteers pay for your shopping.

  • Supermarket e-gift vouchers can be purchased online for Asda, Morrisons, Tesco, Waitrose, Marks and Spencer, Aldi. You will need access to a printer to print off the voucher before it can be used (Aldi are sending out paper versions of their vouchers).
  • Supermarket plastic vouchers can be purchased in store at Asda, Morrisons, Sainsbury’s, Marks and Spencer and can be topped up online.
  • Pre-paid cards can be used at any shop that takes visa or mastercard and can be topped up online.
  • Cash up to £45 can be given to an NHS volunteer responder to use in shops. This should only be done if other options are not available.

Voucher options

Options for buying e-vouchers and gift cards:


If you are self-isolating and need support and information go to Clinically vulnerable and isolating at home.