North East Lincolnshire Council

COVID-19 Update: Wednesday 25 March 2020

Stay home. Protect the NHS. Save lives. 

As part our response to COVID-19, we are issuing a brief update for the local media and the public. These updates will aim to cover some of the questions you may have.

The national picture

The guidance from the Government is changing each day. For the most up-to-date information, visit

  • Last night, Health Secretary Matt Hancock briefed the public, announcing a scheme to encourage people to volunteer for the NHS during this pandemic.
  • The ExCel centre in London is to be transformed into a new emergency hospital – NHS Nightingale – to help combat the coronavirus.
  • The briefing also cleared up some of the public confusion around specific scenarios where people should and should not leave their homes, and encouraged people to follow the Government and NHS advice – stay at home, protect the NHS, and save lives. These measures will be reviewed in 3 weeks.

For more updates on the Government’s response to COVID-19, visit

The local picture

There has now been a confirmed case of COVID-19 in North East Lincolnshire.

Our services

Council services that are affected by COVID-19 are listed here. This will be updated daily. 

Following the advice from the Government, North East Lincolnshire Council staff have been asked to work from home where possible.

The Council’s Customer Access Point is now closed. People will still be able to contact the Council over the phone on 01472 313131 or over social media (opening hours: Monday to Friday from 08.30am to 0500pm).

We have had more than double the normal amount of calls over the last day or so, so please only call us if you have an urgent enquiry.

What you can do

COVID-19: Sign up for email updates
People in North East Lincolnshire can now sign up for email updates about COVID-19 (coronavirus) and its impact locally.

To limit the spread of Coronavirus:

There are lots of things you can do to help reduce the risk of COVID-19 spreading and affecting the people you love.

For up-to-date health advice, visit

  • Stay at home as much as possible
  • If you do go out, avoid gatherings and group activities
  • Stay 2m apart from others
  • Regularly wash your hands

If you feel that you cannot cope with your symptoms at home, your symptoms do not get better after 7 days, or your condition worsens, you should use the NHS 111 online coronavirus service.

To help out in your community

Got some spare time to spare and would like to help out with your communities response to the COVID-19 outbreak? You can sign up below.

If you’re an individual wishing to volunteer, visit:—covid-19

If you’re part of a group that is wishing to join in the collective effort, visit:

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