North East Lincolnshire Council

Reporting nuisance behaviour

There are many behaviours and activities that can be described as a nuisance, however legal action can only be taken when this causes unreasonable interference with a person’s use or enjoyment of property or they are damaging to health.

Nuisance types

To find out how to deal with noise issues go to our Noise problems page.

It is not an offence to light a garden bonfire. It is however an offence under the Environmental Protection Act 1990 to cause a statutory smoke nuisance. A statutory nuisance will occur when smoke causes unreasonable interference with a person’s use or enjoyment of their property. Smoke nuisance can occur at any time of the day or night.

What should you do?

If you believe the fire to be more than a domestic garden bonfire and it is either unattended or out of control please contact the emergency services directly on 999.

There are no set times when it is permissible to light a fire but because smoke does not usually rise so high at night, you should avoid lighting a bonfire an hour before sunset and any existing fires should not be allowed to burn for an hour after sunset. This will reduce the likelihood of smoke causing a problem. If smoke coming from a fire is causing you a problem you should try to talk to the parties involved.

If this is not possible or does not result in a mutual agreement then please report the issue using the Smoke nuisance form.  Yours details are required so we can keep you updated but will be treated in confidence. Our officers will attend as soon as is practicable and if they consider a smoke nuisance is occurring they will engage with the party involved.

The Bonfire Code

If you burn garden waste, you can greatly reduce the possibility of causing a nuisance to others by following this simple ‘Bonfire Code’..

  1. Compost garden waste as far as possible.
  2. North East Lincolnshire Council provide a garden waste collection service. Alternatively, the Community Recycling Centre at Gilbey Road, Grimsby and Queens Road, Immingham will accept garden and other waste for disposal / recycling.
  3. Ensure that garden waste unsuitable for composting is thoroughly dried before being burnt. A quick, hot fire will produce a minimum of smoke.
  4. Never light a fire if the wind direction is likely to cause the smoke to be a nuisance to anyone.
  5. Because smoke does not rise so high at night, you should avoid lighting a bonfire an hour before sunset and any existing fires should not be allowed to burn for an hour after sunset. This will reduce the smoke problem.
  6. Never add household refuse to the garden bonfire. Many household materials are unsuitable for burning and give off offensive and harmful fumes.
  7. Do not leave fires unattended.

Report smoke nuisance by completing our online form for Smoke nuisance.

Artificial light may become a statutory nuisance where it is excessive in relation to its purpose or where the source is poorly designed or directed. In many cases simple remedies such as re-aiming or screening are sufficient to solve a problem.

Examples of light nuisance from domestic or commercial properties are flood lights or home security lights. Incidents with lasers which could hazard aircraft should be reported to air traffic control. Christmas tree lights are not deemed a statutory nuisance and NELC is unable to take action in these cases.

Report a light nuisance to us by completing the online form for Light nuisance.

If you wish to report a problem with a street light then please use our Street lighting form.

Report light nuisance by completing our online form for Light nuisance.

Accumulations or build up of rubbish and severely overgrown gardens can have a negative affect on the neighbourhood. It becomes a nuisance when it begins to smell, encouraged vermin or is unsightly.

My neighbours garden contains rubbish, is there anything the Council can do?

If you believe the rubbish is attracting vermin or contains food waste you need to report using the online form. If the rubbish is inert i.e. wood, rubble, metal and is not likely to cause any issues, it is unlikely that that we will be able to take any action but you  can complete the form if you have further issues you wish to raise. You should state how this is affecting you or your family. Officers will go and investigate and take further action if appropriate.

My neighbours garden is overgrown what can I do about it?

A garden that is simply overgrown and/or untidy does not constitute a statutory nuisance and will not be investigated unless there is a possibility of it harbouring vermin.

My neighbour allows their pet(s) to foul in the garden and doesn’t clean it up, what should I do?

Firstly, speak to your neighbour and advise them of how it is affecting you, if they refuse to do anything, you can report it using the online form. We will investigate and where appropriate take action.

What should you do?

Try to talk to the parties involved. If this is not possible or does not result in a mutual agreement, please complete our online form Waste in gardens.

Our officers will attend as soon as practicable. If they deem the issue to be causing a nuisance they will engage with the party involved. They are well trained to work within the bounds of the legislation.

For information on dealing with vermin go to our webpage Vermin advice.

Report waste in gardens by completing our online form for Waste in gardens.

Please note, it may be necessary to pass the complaint onto another agency or different department of the Council if the circumstances of the smell does not fall under our remit.

Every spring and autumn we receive a number of odour complaints concerning the spreading of manure on farmland. ‘Muck spreading’ is recognised as standard agricultural practice, and as North East Lincolnshire consists of a large portion of working farmland, such odour must reasonably be expected from time to time.

The spreading of pre-treated sewage sludge is a perfectly lawful activity and considered the Best Practicable Environmental Option for disposal. As the sludge is pre-treated prior to spreading it poses no risk to human health.

The Council is unlikely to take formal action in relation to these activities unless the smell is prolonged and excessive. Farmers are encouraged to comply with the Regulations, guidelines and codes of practice governing the use of sewage sludge, slurry and silage on agricultural land to minimise odour. Further information can be found in the Agricultural Odour Advice Note.

To report an issue please contact the team on the contact details at the bottom of this page.

In addition to noise, smoke, smell and light nuisances The Environmental Protection Act 1990 describes a number of other activities and behaviours which can become a statutory nuisance.

What should you do?

You are encouraged to speak to the owner of the source to attempt to find a solution.

If this is not possible or does not result in a mutual agreement then please contact Community Pride using the relevant reporting form. Yours details are required so we can keep you updated but will be treated in confidence. Our officers will contact you discuss the problem and visit if this is considered necessary. If they consider a nuisance is occurring they will engage with the party involved.

If there are no forms which cover the nuisance you are reporting please contact us using the contact details below.

Telephone: 01472 326300 option 3

Call centre opening times: Monday to Friday 8.30 am to 5 pm, except bank holidays