North East Lincolnshire Council

Food hygiene and safety

The Food Health Team helps to protect public health and supports food businesses to ensure standards of hygiene and safety are maintained. The team’s day to day functions can include:

  • Inspection and monitoring of food businesses to check they are complying with food laws
  • Awarding food hygiene ratings to food businesses to inform customers about the hygiene standards found on inspection
  • Food sampling to make sure that food sold by businesses is safe to eat
  • Investigation of complaints about food and food premises
  • Investigation of notified cases of food poisoning and infectious disease
  • Provision of advice for food handlers and food businesses
  • Provision of advice and consultation to other departments and outside bodies such as licensing and planning where food safety may be at risk
  • Promotion of health and healthy lifestyles

Officers from the Food Health Team routinely inspect over 1800 premises ranging from factories of multi-national companies to small corner shops to make sure that they are complying with standards that are required by law. North East Lincolnshire Council has a higher than average concentration of large manufacturers within its area and as a result its officers have built up a great deal of expertise in dealing with state-of-the-art companies and processes.

Visit the policies and strategies page to view the Food health service plan and the Official Food and Feed Controls Service Plan.

In partnership with the Food Standards Agency, North East Lincolnshire Council is now operating the national Food Hygiene Rating Scheme.

Find out about the hygiene standards in your favourite restaurants, takeaways and food shops.

Find out more information about food poisoning and symptoms.

It is a legal requirement to register for you food business with the Council at least 28 days before opening.

Find out useful information about storing and eating food safely.

Report a food hygiene issue

The Food Health Team deal with food complaints regarding issues such as foreign objects found in food or about food hygiene practices or premises. All complaints are assessed and then responded to appropriately depending on the response time needed.

All complaints are treated in confidence, however, we will ask you for your details so that we can contact you if we need to. Generally we will not accept anonymous complaints.

Food Health Team – Public Protection, Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire, DN31 1HU


Telephone: 01472 326299

Opening times: By appointment only