Recent technical problems with the council’s telephone system and online forms mean that some people trying to pay for a garden waste service may not have been able to do so.
The Council will continue to empty garden waste bins for households who subscribed for 2020/21 until Saturday 17 April. This is to give people more time to renew for 2021/22.
Please present your bin as normal by 7am on your usual garden waste collection day.
Renew your subscription
Households can sign-up or renew their subscription at www.nelincs.gov.uk/GardenWaste.
The Council is emailing reminders to existing customers and sending letters to those where an email address has not been provided.
Email reminders were sent from 10 March and letters posted from 24 March to those who have not registered with an email address.
The charge for the service remains the same as last year at £36 and helps recover some of the cost of running service.
Collections take place fortnightly between April 2021 and March 2022 with a break during the winter. Check your collection day at www.nelincs.gov.uk/bins.
New build properties
There might be problems with collections at new build properties that are not yet entered into the database used by the crews. People can report a missed bin at www.nelincs.gov.uk/bins-and-recycling/missed-collections/ after 2:30pm on their collection day and before noon the following day.
More than 27,000 households in North East Lincolnshire are recycling their garden waste. It is recycled locally and made into compost.
From grass cuttings to hedge clippings, it’s easy to dispose of your garden waste by signing up for collections from the Council.
This year subscribers will also be sent a sticker to put on their bin to show they have paid. Crews also carry a list of subscribers so they know which bins to empty.
Sign-up online or find out more at www.nelincs.gov.uk/GardenWaste.
People can also dispose of their garden waste for free at the Community Recycling Centres (CRCs or the tips) in Grimsby and Immingham.