North East Lincolnshire Council

Mental and emotional wellbeing

Is COVID-19 affecting your mental health?

You can call NAViGO on 01472 256256, option 3 for 24/7 mental health support in North East Lincolnshire.

Our mental and emotional wellbeing is constantly challenged through everyday activity, and can be put under stress when faced with things like:

  Health problems


  Financial and personal security

  Job loss

  Family breakdown


  Academic demands

  Relationship difficulties and parenting roles


It is natural for mental and emotional wellbeing to change in response to life-changing events.

People react differently and it is important to recognize that these experiences can have an impact on how we feel, think,  behave and function every day.

The complete state of wellbeing allows people to cope with the problems life throws at them, work better, and make greater contributions to their communities.

The North East Lincolnshire Council and Wellbeing Services continue to play an important part in building personal strength to help people cope with mental and emotional difficulties. We are providing a range of services designed to support you throughout your journey towards reaching your goals.

Wellbeing service

We are a team of wellbeing workers and practitioners who offer support to help with mental and emotional wellbeing, healthy living and maintaining independence.

  • We aim to help you to address some of the barriers preventing you from living a happy and healthy life .
  • We offer a free, confidential service to support you with setting out targets and planning strategies to achieve them.
  • To access the service call (01472) 325500 or complete the online form.

For more information go to our Wellbeing Service page.

Family Hubs bring together family support services including Surestart children’s centres, health visiting, school nursing, integrated family services and some youth provision. They work across community clusters and work with other partners and the community to offer services for children and young people aged 0 to 19 and their families.

For more information go to our Family Hubs page.

A safe, confidential and non-stigmatized way for young people to receive free counselling, advice and support on-line.  Staffed by fully trained and qualified counsellors and available until 10 pm each night, and weekends from 6 pm to 10 pm, 365 days per year, it provides a much needed confidential and instant-access service for young people aged 11 to 25.

For more information go to the Kooth website.

Help for people aged between 11 and 25 with panic attacks, stress, and anxiety. The Partnership helps to reduce stress, tackle anxiety and explore your emotions, thoughts and behaviour. The service is free and each session lasts for an hour. For more information call (01472) 323220.

A youth charity that specialises in support our young people into education, employment or training and help them with health, substance and financial problems.

For more information go to the YMCA website.

Services for young people as they make the transition from adolescence to independent adulthood.

For more information go to the Foyer page on the YMCA website.

Young Minds Matter provide emotional wellbeing advice and specialist mental health services for young people in North East Lincolnshire.

For more information go to the Young Minds Matter website.

Care and support for people aged 16 and over who are experiencing common mental health problems such as stress, depression and anxiety – 01472 625100.

For more information go to the Navigo website.

Open Door provides a safe and welcoming environment at the heart of East Marsh, offering health care, social support services, information, advice and guidance.

For more information go to the Care Plus Group website.

Support, information and advice for children on any topic they want to talk about – bullying, gangs, puberty, sexual abuse, alcohol, drugs, or anything else that worries them. Call them on 0800 1111.

For more information go to the ChildLine website.

Confidential advice and help for people with mental health problems 0845 766 0163.

For more information go to the Mind website.

Help and support for people who are bereaved. Cruse also offer a special line for young people on 0808 808 1677 or 0844 477 9400.

For more information go to the Cruse website.

National Domestic Violence 24-hour helpline for those who require an urgent response or need in-depth support. The helpline is run by Women’s Aid and Refuge – 0808 2000 247.

For more information go to the Women’s Aid website.