North East Lincolnshire Council

VoLEARNteering opportunities

What opportunities are available?

Are you outgoing? Do you like helping others?  Are you IT competent and confident?

North East Lincolnshire Council (NELC) have 2 CAPS where a variety of enquiries are dealt with every day.

To support our customers we have ‘self-serve’ IT pods , customers can use these to solve their enquiries,  for example, this maybe an application for a blue badge. For some this is easy, for others they may need support to navigate around the application, we call this assisted self-serve and this is where you can help !

Your role within CAPS would be to greet customers and offer support to them in the self-serve pods, very often once they have ‘done it themselves’ they are able to do it again without having to visit the council offices. We don’t expect you to solve the enquiries but to support customers to use the IT for themselves.

CAPS are located in Grimsby Town Centre at  the Municipal Offices, this office is open  Monday to Friday 8.30am to 4.30pmn and we have a part-time Immingham Office, based in the Civic Community Hub open Monday and Fridays only .

We offer flexible working arrangements, a supportive working environment and an opportunity to work in a face paced customer focussed environment therefore improving your customer service skills.

If you feel you are up for this challenge in the first instance please contact the Volunteer Coordinator.

Have you an interest in tourism? Do you like dealing with people? Are you interested in the local area? Are you enthusiastic, happy to meet people out and about in the resort ?  Can you use Social media effectively?

We have a great opportunity within our Tourist Information Centre based in Cleethorpes.  Within the TIC we advise visitors about the resort and the area that ensures that they get the very best out of their stay whether that be a day or a holiday.  Two days are never the same as we try to help every possible enquiry from ‘where the loos’ to  ‘where can I land my plane and get an ice cream’ ?!!!

We are not always based in the office we aim to meet our visitors whilst out and about and using mobile technology engage over the social media platforms.

We are open 7 days a week  and can offer flexible working arrangements, a supportive environment  and an opportunity to understand the visitor economy here in North East Lincolnshire.

If you feel you are up for this challenge in the first instance please contact the Volunteer Coordinator.

Number of Volunteer Posts Available: 2

Description: North East Lincolnshire Museum Service requires a reliable and diligent volunteer to complete an inventory of its loaned collections. Managing and caring for loaned objects is a vital part of museum collection care. Volunteers will be required to create an inventory of around 700 loaned objects, some of which have been in the collection for many years. They will need to locate associated paperwork, contact owners by post and phone and update records where necessary.

Skills Required: Attention to detail, excellent written and verbal communication skills. Computer literacy, organisational skills.

Availability: TBC

Travel: Volunteers are expected to arrange their own travel to and from the museum stores.

Time Scales: This post is expected to last approximately three to four months from October 2017. There is potential to extend if required.

If you feel you are up for this challenge in the first instance please contact the Volunteer Coordinator.

Green Futures is a social enterprise scheme based on a 3.5-acre site on Bradley Road in Grimsby. They maintain a growing space that includes four poly tunnels; and also have a workshop, a wetland, woodland and orchard. They rely on volunteers to help us grow produce and maintain the site all year round, and in turn our volunteers benefit from open spaces, a nurturing growing environment, and companionship in a safe environment.

There are a number of opportunities available for volunteers on site, including general gardening, pruning, woodworking, working on our veg-box scheme, preparing lunches, site maintenance and looking after our woodland.

Volunteers benefit from a friendly, welcoming environment and companionship in a sanctuary in the heart of Grimsby.

Green Futures are looking for green-fingered volunteers, who are looking for great friends and want to enjoy growing and eating good food with roles including: lunchtime cook, team leader, woodland management, gardener, workshop supervisor and general handy person.

For information please email sarah@greenfuturesgrimsby.co.uk, telephone 01472 870609 or visit their Facebook page facebook.com/greenfutures

Have you got spare time on your hands and would like to assist as a Police / Fire Service Volunteer?  We have a wide range of tasks that our volunteers help us with from back office functions to community engagement events. Volunteers assist with a wide range of tasks from back office functions performing administrative tasks, role plays for student officers and call handlers, CCTV, engagement events, maintenance of Police vehicles, fire safety visits and marshalling events.  We try to match peoples skills and abilities with whatever roles we have on offer.

There is no upper age limit so if you are over 16 and want to find out more you can visit our website www.humberside.police.uk and click on the Citizens in Policing link or ring Joy on 01482 220723.

Do you want to get involved?