North East Lincolnshire Council

Carers Strategy

Who is a carer?

A carer is someone of any age who looks after a child, relative, partner, friend or neighbour in need of care or support because they have an illness, disability, frailty or a substance misuse problem. The care and support carers provide may be personal, practical, emotional or supervisory and is unpaid.

Young carers

Young carers are people under the age of 18 who help to look after a parent, sibling or other family member. There are a range of support and services available to support young carers. These include support provided by the Carers Centre and specialist support from the Young Carers Project.

What is a carers assessment?

Unpaid carers have the right to request a carers assessment which gives carers the opportunity to talk about the things that could make life easier for them and look at what would be helpful in their situation. It isn’t about testing the carer’s ability to care. An assessment may take into account:

  • The help the cared for person needs;
  • The help the carer is giving at the moment;
  • The impact of caring on the carers health and their opportunities for work, education, training or leisure activities;
  • Any cultural, spiritual, gender lifestyle or other needs the carer may have;
  • What support we can provide to the carer, if they are eligible.

Adult carers

Caring for someone under the age of 18 (Parent carers)

Parent carers are parents of children with a disability or special additional need, who as well as providing a parental role also provide a caring role to their child. There are a range of support services available for parent carers including services provided by the Carers Centre, specialist Parent Carers Worker and Children and Family services.

Carers caring for someone over the age of 18

There are a range of other options available to support carers who care for someone over the age of 18 based on their needs identified during their carers assessment, and may include:

  • Direct Payments
  • Carers Short Breaks
  • Respite for the cared for person to give the carer a break
  • Day Care for the cared for person to give the carer a break

If you would like to register yourself as a Carer, would like an assessment or further information please contact the Carers Team on 01472 629162.

Carers emergency alert card service

The service gives carers the reassurance that in the event of an emergency or personal crisis a Carer’s Emergency Plan is implemented to ensure the person being cared for continues to be supported while their carer is unable to do so. Carelink operate a dedicated 24 hour Carers Alert Phone Line. Eligible carers can register with the service, which will provide them with a Carers Emergency Alert Card and a Carers Emergency Plan. The Carers Emergency Alert Card also acts as a recognition card, giving carers the opportunity to claim discounts at local businesses, services and leisure facilities.

For more information please contact Carelink on (01472) 312318.

New information has been added to Gov.UK to promote the Carers Allowance digital service – find out more.

Young Carers, Old Clee Children’s Centre, Colin Avenue, Grimsby, North East Lincolnshire, DN32 8EN


Telephone: 01472 326294 (option 2)

Opening times: Monday to Friday 8.30 am to 5 pm except bank holidays