North East Lincolnshire Council


If you choose to manage the direct payments yourself you will need to open a dedicated bank account solely for the direct payments.  Once you have done this you will be asked to complete the bank account details form. This form authorises us to pay your direct payments electronically directly into your bank account.

Upon receipt it will be recorded and sent straight to the North East Lincolnshire Council finance section who will use it to set up the electronic payments. You may also wish to keep a copy for your own records.
If you change your bank account at any time, inform the Direct Payment Advisor immediately to ensure your details can be accurately updated.

Direct payments are normally paid on a weekly basis, four weeks in advance.


Direct Payments Advisor, Civic Offices, Knoll Street, Cleethorpes, North East Lincolnshire, DN35 8LN


Telephone: 01472 326292 option 3 then option 1

Opening times: Monday to Friday 8.30 am to 4.30pm except bank holidays