North East Lincolnshire Council

Business advice

Trading Standards provide business advice and information

On this page you will find information for businesses, please click on this link for further information on our remit – what we can and cannot do.

Raise a business Trading Standards enquiry

If you are a business or trader operating in North East Lincolnshire and would like to raise an enquiry with Trading Standards, you can:

Contact the Citizens Advice consumer service

On receipt of your business advice request, a Trading Standards officer will respond within five working days.

Call their helpline:

Citizens Advice consumer helpline: 03454 04 05 06
Textphone: 18001 03454 04 05 06

Opening times: Monday to Friday 9 am to 5 pm except Bank Holidays

In writing:

Trading Standards, Municipal Offices, Town Hall Square, Grimsby DN31 1HU

Please note: we can only deal with requests from businesses based in North East Lincolnshire. If your business is not based in North East Lincolnshire, please contact your own local authority

Business companion

If you are a business or trader, visit the business companion website where trading standards law is explained.

Off-premises sales

Stay on the right side of the law when selling goods, services and digital content away from your business premises.

Make sure you understand the specific legal requirements connected with door step selling and the cancellation rights of the consumer by visiting the Business Companions guide to Off-premises sales.

Follow us on Twitter @TradStandNELC which we keep updated with business news.

We welcome your views on what the Trading Standards service is doing –  please let us know by completing our online feedback form.

Trading Standards, Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire, DN31 1H


Telephone: 01472 326299 option 3