Family Information Service Directory
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Please call the Families First Information Service 01472 326292 to speak to someone for childcare, activities and support services information.
The Families First Information Service is a free, impartial information service for families with children aged 0-19 years. We work really hard to provide you with up to date, accurate information about services and activities for children and families. You can search our directory for information about activities that are taking place in your area. We also work with services in and around the surrounding areas to ensure that you can find a service that you may need at any given time.
We constantly work on the information provided, the way in which you can search for information and we welcome all feedback about the directory from you! If you feel there is something you would like to see on here, know about an activity or service that would benefit from being featured or find any incorrect information please let us know [email protected].
If you are looking for things to do in the holiday please follow our familiesfirstnel facebook page and FF_NELincs twitter page for daily updates.
If you’re looking for childcare, you can use the directory to search for childcare. If you would like to discuss this with an FFIS worker please contact 01472 326292 and press option 1 or email us at [email protected].
Cystic Fibrosis Trust
The work we do
We are working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
Cystic Fibrosis Trust is the charity uniting people to stop cystic fibrosis. Our community will improve care, speak out, support each other and fund vital research as we race towards effective treatments for all. We won’t stop until everyone can live without the limits of cystic fibrosis.
Monday, Tuesday, Wednesday, Thursday, Friday
Cystic Fibrosis Trust,
One Aldgate,
London,
London,
EC3N 1RE
0300 373 1000
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
The work we doWe are working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition an...
Health Visiting Service NELC
What does the Health Visiting Service do?
- The Health Visiting Service works mostly with families with children aged 0-5 years and the communities in which they live.
- The key aim of the Health Visiting Service is to promote, maintain and improve the health and well being of children aged 0-5 years and their families.
- Working with others enables staff within the Health Visiting Service to ensure the needs of service users are met in the most appropriate way. Examples of key partners are GPs and children's centres.
- Provides access to high quality support and guidance for all families with children aged 0-5 years.
- Signposting is one of the key functions of the Health Visiting service.
Who is in the Health Visiting Service?
- Health Visitors:
These are all qualified nurses who hold a secondary qualification at degree level, in health visiting. This equips them with the skills and knowledge necessary to work with individual family centered health and well being issues as well as wider public health issues.
- Community Family Health Nurses:
These are also fully qualified nurses who are keen to develop their careers within the Health Visiting Service. They will have already developed a range of skills and knowledge before joining the service and support service delivery.
- Nursery Nurses:
Hold a relevant qualification in child development and childcare and have gained further experience working within the Health Visiting Service supporting families under the guidance of Health Visitors.
- Administration Staff:
May well be your first point of contact with the service and provide valuable support to all team members.
From time to time there may be other professionals working within the service, such as student nurses and student Health Visitors. All staff carry appropriate identification or you can ring the general enquiry line if you are unsire about the identity of someone wanting to visit you from the Health Visiting Service.
If you want to discuss health or developmental concerns about your baby or child aged 0-5 years, feel free to drop into one of our well baby clinics.
- Accessing the Health Visiting Service:
The Health Visiting Service is an NHS service, locally provided by the Local Authority, available to all families with children aged 0-5 years, or expecting a baby, who are registered with a NE Lincolnshire GP practice. There is no charge for this service and it is based on need with no referral necessary.
The Health Visiting Service is usually informed by it's health partners when a baby is born, or a child under 5 years of age moves into the area and is registered with a local GP. This information is used to contact parents and arrange appropriate Health Visiting contacts. If you believe that this information has not been received by the Health Visiting Service, please contact us directly.
Families are allocated to the appropriate Health Visiting team depending on where they live and a named Health Visitor is identified to organise their health visiting care.
Where the Health Visiting Teams are based:
- Immingham Health Visiting Team. Pilgrim Primary Care Centre, Pelham Road, Immingham, DN40 1JW. Tel: 01469 571001/570712.
- Weelsby View Health Centre, Ladysmith Road, Grimsby, DN32 9SW. Tel: 01472 255244.
- William Molson Centre, Kent St, Grimsby, DN32 7DJ. Tel 01472 323660
- Freshney Green Primary Care Centre, Sorrel Road, Grimsby, DN34 3GB. Tel: 01472 245030.
- Nunsthorpe and Bradley Park Children's Centre, Sutcliffe Avenue, Grimsby, DN33 1AN. Tel: 01472 324165.
General enquiries - if you are unsure which team to contact you can ring 01472 255244, Monday-Friday, 9.00am-5.00pm.
Weelsby View Health Centre,
Ladysmith Road,
Grimsby,
Lincolnshire,
DN32 9SW
01472 255166
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
What does the Health Visiting Service do?- The Health Visiting Service works mostly with families with children aged 0-5 years and the communities in which they live.- The key aim of the Health Visiti...
Sharps Disposal Service
Needle Exchange offers a full needle exchange service to injecting drug users in the area, with extra services that offer free contraceptives and healthcare advice.
We also offer:
- Health advice
- Emergency contraception free for all women
- Chlamydia screening
- Free pregnancy tests
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
Cottingham Pharmacy,
342 Wellington Street,
Grimsby,
Lincolnshire,
DN32 7JR
01472 356789
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Needle Exchange offers a full needle exchange service to injecting drug users in the area, with extra services that offer free contraceptives and healthcare advice.We also offer:- Health advice- Emerg...
Early Intervention In Psychosis & Transition Team
The Early Intervention in Psychosis and Transitions (EIT) service provide specialist personal care to young people who are at risk of, or experiencing, their first episode of psychosis.
If you’re between the ages of 14 and 35 and are at risk of – or experiencing – psychosis, we’ll support you with a forward-thinking personal care package that challenges the stigma and misconceptions of mental health.
We believe that psychosis shouldn’t stop you from living a worthwhile, productive and happy life. We aim to prevent psychosis from stopping you living. We’ll get you back on your feet and on the road to recovery as quickly as possible.
You’ll be allocated a care coordinator who will design a care plan with you and, if you agree, your family. We’ll actively listen to you, working collaboratively alongside you to empower you to stay connected, optimistic, build your identity and live a meaningful life.
There are two care pathways within EIT:
The traditional First Episode of Psychosis (FEP) pathway is a three-year period of care targeted at helping you recover from psychosis and lead a productive and happy life.
The At Risk Mental State (ARMS) pathway is a six to 18-month period of care aimed at helping you avoid developing psychosis.
Regardless of which pathway is most suited for you, we’ll work holistically with you and your family, supporting you across all aspects of your life.
We offer a number of therapies and support, including:
Cognitive Behavioural Therapy
Family interventions
Carer education and support
Employment and education support
Medication and physical health screening
Wellbeing groups
Transitions
We also offer support to young people making the transition from child and adolescent mental health services (CAMHS) to adult mental health services, regardless of diagnosis.
We work alongside the local CAMHS team, getting to know the young person and identifying the most appropriate NAViGO service for them. This is usually a six-month service.
Monday, Tuesday, Wednesday, Thursday, Friday
Weelsby View Health Centre,
Ladysmith Road,
Grimsby,
Lincolnshire,
DN32 9SW
(01472) 256256 And Select Option 3.
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
The Early Intervention in Psychosis and Transitions (EIT) service provide specialist personal care to young people who are at risk of, or experiencing, their first episode of psychosis.If you’re bet...
Disability, Pregnancy And Parenthood
About us
Our vision is a society where Deaf and disabled people are valued as parents and can access the support they need to carry out their parenting role.
DisabledParent.org.uk is a website belonging to Disability, Pregnancy & Parenthood, a user-led registered charity that promotes better awareness and support for disabled people during pregnancy and as parents.
Our mission is to provide Deaf and disabled people, their families and service providers with information and shared experience on all aspects of pregnancy, childbirth and parenting.
We recognise the important role Deaf and disabled people play in identifying solutions to their own challenges and that these solutions can be of benefit others. This site shares some of that knowledge and experience that we have been collecting since 1998. And now, this site provides opportunities for disabled parents and their professional allies to share that expertise more directly with others.
We are base in England, and our information is specifically targeted at disabled people in England. However, until 2012 we published a quarterly international journal, Disability, Pregnancy & Parenthood international, dedicated to disabled parenting not only in England but in the wider international community. The journal is no longer published separately, but the content is being integrated into this website.
Our aim is to take experience and expertise from where ever it may come, and to share it wherever it is needed. To this end, our resources, in particular our unique publications, are requested by people around the world.
Disability, Pregnancy & Parenthood is entirely run by volunteers.
Who we are for
We are here for:
all disabled people who are already parents and those who wish to become parents;
health and social work professionals;
other individuals and organizations concerned with disability and/or pregnancy and parenting.
Our services
We provide this website as a source of information and support for disabled parents and their professional allies. This site enables people to share knowledge by describing their experiences, sharing examples of good practice, and reviewing adaptive equipment and techniques. You can ask a question to be answered by the growing community of users who bring diverse knowledge and experience. You can help others by answering questions, writing reviews, and sharing your experience and ideas.
You can also order our publications: accessible guides on many aspects of disabled parenting. A small charge is made publications to help cover costs. However disabled parents may request to receive publications free of charge by emailing [email protected].
We also provide training for health and social care professionals. Please contact us to discuss your requirements.
Disability, Pregnancy and Parenthood,
106 Muswell Hill Road,
London,
N10 3JR
0800 018 4730
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
About usOur vision is a society where Deaf and disabled people are valued as parents and can access the support they need to carry out their parenting role.DisabledParent.org.uk is a website belonging...
Meningitis Now
Our vision and mission
Our vision is a future where no-one in the UK loses their life to meningitis and everyone affected gets the support they need to rebuild their lives
Our history and achievements
From local support group, to national charity, we are proud of everything we have achieved in our 30 years
Nurse-led Helpline - 0808 80 10 388
Monday, Tuesday, Wednesday, Thursday, Friday
Meningitis Now,
Fern House,
Stroud,
Gloucestershire,
GL5 3TJ
0808 801 0388
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Our vision and missionOur vision is a future where no-one in the UK loses their life to meningitis and everyone affected gets the support they need to rebuild their livesOur history and achievementsFr...
Steps
We are a small national charity supporting children and adults affected by lower limb conditions such as clubfoot (talipes), hip dysplasia or other lower limb deficiencies. Our website offers advice and information but if you would like to speak to someone, please call our helpline on 01925 750271 (Monday-Friday, 9.30am-4.00pm) or email us at [email protected].
Monday, Tuesday, Wednesday, Thursday, Friday
The White House,
Wilderspool Business Park,
Warrington,
Cheshire,
WA4 6HL
01925 750271
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
We are a small national charity supporting children and adults affected by lower limb conditions such as clubfoot (talipes), hip dysplasia or other lower limb deficiencies. Our website offers advice a...
Child Growth Foundation
About us
Child Growth Foundation (CGF) makes a difference wherever growth is a concern.
We are the leading UK charity focusing on the support, understanding and management of rare growth conditions to improve the lives of children, adults and families affected.
Our vision
“Our vision is that the UK has a system where all families affected by growth conditions can receive a clinical diagnosis and corresponding care plan, and no-one feels alone or isolated”.
Our purpose
The CGF’s role in moving towards that vision, and the reason we exist, is to:
Support children, adults and families affected by rare growth conditions.
Fund research into greater understanding and management of these conditions.
Raise awareness and understanding of growth conditions, to improve their detection and support their earlier diagnosis.
Support health professionals in the optimal diagnosis and management of these conditions.
Our values
In pursuit of our vision we will be:
Compassionate – putting people first with humanity, warmth and care
Professional – gaining credibility from leading health care professionals and associated organisations
Relentless – in our pursuit of a brighter tomorrow for all families impacted by growth conditions
Conditions supported by Child Growth Foundation
CGF provides expert information, advice and support relating to all growth conditions including:
Growth Hormone Deficiency (GHD)
Hypopituitarism
Primary IGF-1 Deficiency
Premature Sexual Maturation/Precocious Puberty
Silver Russell Syndrome (SRS)
Smith Kingsmore Syndrome (SKS)
Intrauterine Growth Restriction (IUGR)
Small for Gestational Age (SGA)
SHOX Deficiency
Sotos Syndrome
Tatton Brown Rahman Syndrome (TBRS)
Weaver Syndrome
Patients without a diagnosis/awaiting a diagnosis
As research into growth continues CGF evolves to support children, adults and their families with both newly diagnosed conditions and those seeking diagnosis.
CGF excels in providing support to the rarer growth conditions. For some conditions, other specialised support organisations exist. CGF has good relationships and contacts with these organisations and can advise on other sources of support and information.
Monday, Tuesday, Wednesday, Thursday, Friday
Child Growth Foundation,
c/o Kinnair Associates Limited,
Newcastle upon Tyne,
NE5 1NB
020 8995 0257
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
About usChild Growth Foundation (CGF) makes a difference wherever growth is a concern.We are the leading UK charity focusing on the support, understanding and management of rare growth conditions to i...
Versus Arthritis
Alongside volunteers, healthcare professionals, researchers and friends, we do everything we can to push back against arthritis. Together, we’ll continue to develop breakthrough treatments, campaign relentlessly for arthritis to be seen as a priority, and support each other whenever we need it.
We are Versus Arthritis. We’re the 10 million people living with arthritis. We’re the carers, researchers, healthcare professionals, friends, parents, runners and fundraisers all united in our ambition to ensure that one day, no one will have to live with the pain, fatigue and isolation that arthritis causes.
Everyone has the right to be treated with dignity and respect. We are committed to creating an organisational culture that is diverse and inclusive; a culture that nurtures and empowers every individual to flourish and reach their full potential.
We couldn’t do any of our work without you. Read our fundraising promise and our commitment to openness, honesty and transparency.
Monday, Tuesday, Wednesday, Thursday, Friday
Versus Arthritis,
Coperman House,
Chesterfield,
S41 7TD
0300 790 0400
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Alongside volunteers, healthcare professionals, researchers and friends, we do everything we can to push back against arthritis. Together, we’ll continue to develop breakthrough treatments, campaign...
Health Visiting Service Nelc
What does the Health Visiting Service do?
- The Health Visiting Service works mostly with families with children aged 0-5 years and the communities in which they live.
- The key aim of the Health Visiting Service is to promote, maintain and improve the health and well being of children aged 0-5 years and their families.
- Working with others enables staff within the Health Visiting Service to ensure the needs of service users are met in the most appropriate way. Examples of key partners are GPs and children's centres.
- Provides access to high quality support and guidance for all families with children aged 0-5 years.
- Signposting is one of the key functions of the Health Visiting service.
Who is in the Health Visiting Service?
- Health Visitors:
These are all qualified nurses who hold a secondary qualification at degree level, in health visiting. This equips them with the skills and knowledge necessary to work with individual family centered health and well being issues as well as wider public health issues.
- Community Family Health Nurses:
These are also fully qualified nurses who are keen to develop their careers within the Health Visiting Service. They will have already developed a range of skills and knowledge before joining the service and support service delivery.
- Nursery Nurses:
Hold a relevant qualification in child development and childcare and have gained further experience working within the Health Visiting Service supporting families under the guidance of Health Visitors.
- Administration Staff:
May well be your first point of contact with the service and provide valuable support to all team members.
From time to time there may be other professionals working within the service, such as student nurses and student Health Visitors. All staff carry appropriate identification or you can ring the general enquiry line if you are unsire about the identity of someone wanting to visit you from the Health Visiting Service.
If you want to discuss health or developmental concerns about your baby or child aged 0-5 years, feel free to drop into one of our well baby clinics.
- Accessing the Health Visiting Service:
The Health Visiting Service is an NHS service, locally provided by the Local Authority, available to all families with children aged 0-5 years, or expecting a baby, who are registered with a NE Lincolnshire GP practice. There is no charge for this service and it is based on need with no referral necessary.
The Health Visiting Service is usually informed by it's health partners when a baby is born, or a child under 5 years of age moves into the area and is registered with a local GP. This information is used to contact parents and arrange appropriate Health Visiting contacts. If you believe that this information has not been received by the Health Visiting Service, please contact us directly.
Families are allocated to the appropriate Health Visiting team depending on where they live and a named Health Visitor is identified to organise their health visiting care.
Where the Health Visiting Teams are based:
- Immingham Health Visiting Team. Pilgrim Primary Care Centre, Pelham Road, Immingham, DN40 1JW. Tel: 01469 571001/570712.
- Weelsby View Health Centre, Ladysmith Road, Grimsby, DN32 9SW. Tel: 01472 255244.
- William Molson Centre, Kent St, Grimsby, DN32 7DJ. Tel 01472 323660
- Freshney Green Primary Care Centre, Sorrel Road, Grimsby, DN34 3GB. Tel: 01472 245030.
- Nunsthorpe and Bradley Park Children's Centre, Sutcliffe Avenue, Grimsby, DN33 1AN. Tel: 01472 324165.
General enquiries - if you are unsure which team to contact you can ring 01472 255244, Monday-Friday, 9.00am-5.00pm.
Monday
The Roxton Practice,
Pilgrim Primary Care Centre,
Immingham,
North East Lincolnshire,
DN40 1JW
01472 323660
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
What does the Health Visiting Service do?- The Health Visiting Service works mostly with families with children aged 0-5 years and the communities in which they live.- The key aim of the Health Visiti...
Emergency Dental Services
Emergencies
Are you in need of emergency dental treatment?
Are you in pain due to a broken or lost tooth? Have you misplaced a filling? Do you have an ache or unexpected pain and swelling in your tooth or gum?
Whenever you are in need of an emergency dental appointment then you will want to be seen at the earliest opportunity- particularly if you in pain or struggling to eat properly.
Please call us as early as possible in the morning in order for us to be able to offer you an emergency appointment.
Ways to help until you can make your appointment.
Until you can visit us to get the problem sorted there are various ways in which you can help to relieve any pain and restore function to your tooth temporarily so that you can continue your day in comfort.
If you have knocked out an adult tooth then try to re-insert it into the gum. You can hold it in place by biting down on a clean cloth (tea towel, gauze). If you can’t replace the tooth make sure you store it safely in a small container. Don’t let it dry out- keep it moist by covering it with milk, saliva or a sterile solution (not water). Avoid handling the tooth by the roots and NEVER attempt to clean it.
Provided the above instructions are followed it is often possible to successfully re-insert a missing tooth.
If the tooth is broken but hasn’t fallen out completely gather up all the pieces and store them (as above). Rinse your mouth out with warm water to remove any small pieces. Take a painkiller if necessary.
If you have lost a filling you can temporarily cover it with a small piece of sugar free chewing gum pushed into the cavity. Be careful not to eat on this tooth! Likewise, temporarily re-attach a lost crown with chewed gum (provided it hasn’t broken).
Please note: all of the above suggestions are temporary measures. It is important to visit us at the earliest opportunity for the necessary dental work to ensure that further complications don’t occur.
Monday, Tuesday, Wednesday, Thursday, Friday
17 - 19 Osborne Street,
Grimsby,
North East Lincolnshire,
DN31 1EY
01472 346613
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
EmergenciesAre you in need of emergency dental treatment?Are you in pain due to a broken or lost tooth? Have you misplaced a filling? Do you have an ache or unexpected pain and swelling in your tooth...
Hypnotherapy Directory
Hypnotherapy Directory was launched to connect individuals with qualified professionals in the UK. We offer information about what hypnotherapy is, how it can help, upcoming events, articles written by professionals and the latest hypnotherapy news.
To ensure the professionalism of our members, we require proof of their qualifications and insurance cover, or proof of professional body membership. This is crucial to providing a website that can be trusted by the public.
Contact can be made online using the online contact form on the website
Monday, Tuesday, Wednesday, Thursday, Friday
Building 3,
Riverside Way,
Camberley,
Surrey,
GU15 3YL
0333 325 2502
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Hypnotherapy Directory was launched to connect individuals with qualified professionals in the UK. We offer information about what hypnotherapy is, how it can help, upcoming events, articles written b...
Intensive Support Team
Providing intensive support for adults and young people with learning disabilities
The Intensive Support team consists of clinical psychologists, a speech and language therapist, a consultant psychiatrist, a behaviour nurse therapist and behaviour support workers.
The team provide specialist assessment and intensive support for adults and young people in transition from Children’s Services, their families, supporters and specialist providers.
They work with people who have complex needs to support them to live safely in the community.
ALD Psychology Service
Included in the Intensive Support Team is the ALD Psychology Service which provides individual or group therapy and support for families, parents and staff supporting vulnerable people
Monday, Tuesday, Wednesday, Thursday, Friday
The Val Waterhouse Centre,
Kent Street,
Grimsby,
North East Lincolnshire,
DN32 7DH
01472 571100
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Providing intensive support for adults and young people with learning disabilitiesThe Intensive Support team consists of clinical psychologists, a speech and language therapist, a consultant psychiatr...
The Chantry Health Group
Welcome to SLC Medical Group
Our practice is made up of 3 purpose-built sites, that are run by 4 GP Partners, 6 Salaried GPs and 2 Managers and are supported by a large, experienced team of clinicians, administrators and receptionists. We care for a population of approximately 24,000, in the Grimsby and Cleethorpes areas.
We pride ourselves on being an innovative and forward-thinking training organisation which places much emphasis on the provision of high-quality services and actively seeks the opinions of our patients on the standard of care provided.
The website has been designed to provide you with clear and concise information about our practice and the services we provide. We hope, you will find the content informative and useful to your healthcare needs. If you have any suggestions on how it may be improved, please contact us on the email above or complete one of the feedback forms available in the practice.
Monday, Tuesday, Wednesday, Thursday, Friday
Church View Health Centre,
Cartergate,
Grimsby,
North East Lincolnshire,
DN31 1QZ
01472 897374
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Welcome to SLC Medical GroupOur practice is made up of 3 purpose-built sites, that are run by 4 GP Partners, 6 Salaried GPs and 2 Managers and are supported by a large, experienced team of clinicians,...
Dr R K Mathews Surgery
Dr R. K. Mathews practice is a forward-thinking and innovative provider of primary care services.
We are based in Grimsby, which is a large town and seaport situated on the south bank of the Humber estuary close to where it reaches the North Sea.
Mission and Vision
The practice's mission is to provide a first class primary care service to the people of Grimsby and the surrounding area. It will seek to innovate in its use of resources, both human and technical, in order to maintain its delivery of a high quality service during a period of rising patient demand and changing financial circumstances.
NHS Health Checks
Everyone is at some risk of developing heart disease, stroke, diabetes, kidney disease and some forms of dementia. An NHS Health Check aims to help you lower your risk of developing these common but often preventable diseases.
Everyone aged between 40 and 74 who has not already been diagnosed with any of the conditions mentioned above will be invited for an NHS Health Check.
The check involves having a blood test and a review of your blood pressure height weight and lifestyle with a repeat check in 5 years time or sooner if necessary.
In the meantime, if you're worried about your health don't wait for your NHS Health Check. Contact your GP in the usual way.
Other Services Available at Stirling Medical Centre
We have a number of other services that work from our building and offer support and clinics to our patients.
Sexual health service for North East Lincolnshire
AAA Screening
Retinal Screening
Smoking cessations service
Community Physiotherapy
In house counselling
Podiatry
Monday, Tuesday, Wednesday, Thursday, Friday
Cromwell Primary Care Centre,
Cromwell Road,
Grimsby,
North East Lincolnshire,
DN31 2BH
01472 255610
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Dr R. K. Mathews practice is a forward-thinking and innovative provider of primary care services.We are based in Grimsby, which is a large town and seaport situated on the south bank of the Humber est...
Littlefield Doctor Surgery
Practice information
Littlefield is situated in the centre of Grimsby, well known for its past history as the world’s premier fishing port. The fishing industry has been in a steady decline since the 'Cod Wars' of the 1970s and no longer has its own trawler fleet. Grimsby is now recognised as the 'food town' of Europe, processing and freezing more food than anywhere else in the Continent, providing jobs lost through the demise of the fishing industry.
Until 2009 the practice occupied GP owned premises, but in line with the governmental strategy, we are now based in the Freshney Green Primary Care Centre, a state of the art building completed in 2009 by Assura. The development is the result of the combined efforts between Care Trust, Littlefield and two other local practices, Fieldhouse and Woodford Medical Centres, to bring into one building an array of services and provide the best possible care for its patients. The building is part of the old Yarborough Estate Neighbourhood Regeneration Project, driven by the local council with the support of Shoreline Housing Association. The whole area has been renamed and redeveloped to reflect the regeneration and the investment made by the trust and the three practices in the building aims to make it a testimony of the changes for the local community.
The practice serves a population of 5,600 patients and the building itself serves 32,000 people, around a fifth of the total population of North East Lincolnshire. The new premises house a number of different health professionals including district nurses, health visitors, adult social care, social care workers and both secondary and primary care mental-health professionals. Other services available include physiotherapy, podiatry, dentistry, pharmacy, minor-operations suite, smoking cessation, audiology and the local health-informatics training suite. In the very near future we hope to add ultrasound to this list.
We have four Partners and one full time Salaried GP, who are all heavily involved in training. Through our Partnership with HYMS (Humber and Yorkshire Medical School) and the Deanery we now train in-house: registrars, Foundation Year 2, Year 5 and Year 3 Medical Students. We also offer placements to Dutch Medical Students. The Practice has had a female GP since the early 1960s.
The demography of the practice population is similar to Local and National distributions. Although we are based in the town centre our population extends to the villages immediately adjacent to Grimsby and Cleethorpes and includes Patients who live in recognised deprived areas of both towns.
Along with five other practices in the area including Fieldhouse and Woodford we have funded a Company, Yarborough Clee Care Ltd part of the NHS family, employ the District Nurses serving our population. We now also employ one Primary Care Mental Health Nurses and two Health care Assistants specialising in Dementia.
We are a computerised, 'paperless' Practice currently using EMIS Web as our Clinical system.
We are a foward thinking team and have piloted most of the initiatives introduced by successive Governments. The whole team welcomes external evaluation as a way of keeping us on ‘our toes’ and measuring our performance against nationally set standards. We are constantly looking at ways to improve the services to our Patients and actively involve our well established Patient Participation group in service development and changes to systems. We gained the Investor in People Award in 2002 and were re-accredited in 2008, against the new, more stringent, criteria. We also gained the Chartermark for Excellence in customer care in 2003.
We are actively involved in the Quality and Outcome Framework and have signed up to a whole range of additional National, Local and Direct Enhanced Services.
Monday, Tuesday, Wednesday, Thursday, Friday
Freshney Green Primary Care Centre,
Sorrel Road,
Grimsby,
North East Lincolnshire,
DN34 4GB
01472 246100
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Practice informationLittlefield is situated in the centre of Grimsby, well known for its past history as the world’s premier fishing port. The fishing industry has been in a steady decline since the...
British Heart Foundation
The British Heart Foundation are the nation's heart charity and the largest independent funder of cardiovascular research.
Coronary heart disease is the UK's single biggest killer but we are leading the fight against it. Our pioneering research has helped to transform the lives of people living with heart and circulatory conditions.
The Heart Helpline provides Information and support on anything heart related. The Helpline is staffed by cardiac nurses and heart health advisors who can help with questions or concerns you have about heart health and heart conditions.
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
British Heart Foundation,
Greater London House,
London,
NW1 7AW
0300 330 3311
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
The British Heart Foundation are the nation's heart charity and the largest independent funder of cardiovascular research. Coronary heart disease is the UK's single biggest killer but we are leading t...
Dr A. Sinha Doctor’s Practice
Our Practice Nurses and Nurse Practitioner are trained and skilled to provide a wide variety of services to our patients, including:
•Asthma Management
•COPD management
•Blood Tests
•Cervical Cytology (smears) and breast awareness including teaching self examination
•Coronary Heart Disease Management
•Contraception advice and management
•Diabetes management
•Ear syringing
•ECG tests
•Family Planning advice
•High Blood Pressure management
•Hormone replacement therapy checks and management
•Immunisation and vaccinations
•Minor Illness
•Pregnancy tests
•Sexual Health advice and screening
•Coil fitting and Implanon fitting
•Suture removal
•Swabs
•Travel advice and vaccinations
•Various clinical tests requested by the doctor
•Wound checking and dressings
Our Practice Nurses use an appointment system except in an emergency. They also triage calls from patients.
Our Receptionists will advise you whether you need to make an appointment or ring back to speak with the Nurse.
In addition we can offer appointments
• for Medical Examinations, HGV and PSV medical examinations, Post Natal examinations and Minor Surgery with the Doctor and Nurse
• for blood tests, BP checks, height and weight measuring and new patient registration checks with the Nurses.
• for Child Health Surveillance with the Doctor
• All antenatal checks are held at the clinic at Diana Princess of Wales Hospital.
• Telephone number 855548 (If you contact them you may have to leave a message but the midwife will always return your call)
Their role is to ensure that patients enjoy a healthy and trouble free pregnancy and have regular clinical monitoring and advice.
Health visitors are based at Child Health Centres but they also work with the GP practice to support families.
Post-natal care
This service is provided by the practice team, involving the Doctor, and nurse. Their role is to ensure that mother and baby receive the post natal care they deserve and to answer any queries they may have. The health visitors also provide a vital role in this period for both mother and child with advice and regular monitoring up to the age of 5 years. We also provide help via referrals to Child Health Services at NELCTP.
The team give continuing care with Post-natal examination and follow-up. The midwife visits at home and provides maternal and neonatal clinical care, support and advice. The Health Visitor is available to provide holistic maternal and family support and to advise on the physical health and development of the children.
Community Midwife: The Midwife sees patients at the nearest Child Centre to our surgeries by referral from the Practice. They also attend patients in their home after delivery. They give routine screening advice and will refer patients to the maternity hospital for a 12 week scan.
Health Visitor: Post-natal home visiting is available to parents from the 12th day after delivery. Development Assessments and Health Promotion advice is offered to all children at the age of 6 weeks, 7 months, 24 months and 42 months.
Doctor: The doctor is available to all ante-natal and post-natal parents if they have any problems. An appointment can be made in the normal way either by telephoning or calling into the surgeries. Post-natal examinations are completed by the doctor as required by making a routine appointment via the receptionist.
Monday, Tuesday, Wednesday, Thursday, Friday
Cromwell Primary Care Centre,
Cromwell Road,
Grimsby,
North East Lincolnshire,
DN31 2BH
01472 344989
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Our Practice Nurses and Nurse Practitioner are trained and skilled to provide a wide variety of services to our patients, including:•Asthma Management•COPD management•Blood Tests•Cervical Cyto...
Emergency Care Centre
What to do in an emergency
Our emergency departments (A&Es) at Grimsby and Scunthorpe hospitals are open 24 hours a day, 7 days a week. Visit us or call 999 if you need an ambulance in a life-threatening emergency, such as:
Loss of consciousness
Acute confused state and fits that are not stopping
Persistent, severe chest pain
Breathing difficulties
Severe bleeding that cannot be stopped
If you suspect someone is having a stroke.
Grimsby A&E is located next to the main entrance of the hospital. Get directions. Our what3words location is crush.accent.caring
Scunthorpe A&E is on the Cliff Gardens side of the hospital. Get directions. Out what3words location is useful.chief.live
Our emergency departments see attendances of more than 12,000 every month. Please note, if you attend with a minor ailment, you may have a long wait to be seen as we prioritise those who need urgent treatment.
If you need help now, but it’s not an emergency
If you have a medical problem, and you’re not sure what to do you can call 111 or use their online service. You can also search hundreds of conditions and find local services on the NHS website.
Unwell? Choose well
We know that finding the right place to go when you become ill or are injured can be confusing. By selecting the right service for your illness or injury, you’re not only looking after your health but using your NHS services responsibly and in a way that helps hardworking staff to treat and care for patients appropriately.
A&E doesn’t have to be your first port of call. Your GP, pharmacist or Urgent Treatment Centre can help with minor injuries and ailments such as cuts and grazes, sprains and strains, burns and scalds, back pain, vomiting and stomach ache.
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Diana Princess of Wales Hospital,
Scartho Road,
Grimsby,
North East Lincolnshire,
DN33 2BA
03033 304561
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
What to do in an emergencyOur emergency departments (A&Es) at Grimsby and Scunthorpe hospitals are open 24 hours a day, 7 days a week. Visit us or call 999 if you need an ambulance in a life-threateni...
Equipment Service And Store
Equipment loans and returns
Our equipment stores at Scunthorpe and Grimsby hospitals loan out specialist items to help you with everyday life.
What we do
We loan out a wide range of equipment from walking sticks/frames, bath hoists and shower chairs to grabbers, specialist cushions, slide sheets and commodes. These specialist items are aids for daily living which can make a real difference to your life by helping you maintain your independence and ultimately stay in your own home for longer.
quipment can be loaned for short periods of time, for example if you’ve just been discharged from hospital, or for longer periods if you need permanent help. Equipment can be requested by district nurses, occupational therapists or physiotherapists and is provided either by the NHS or via social services funding.
Please return any medical equipment you no longer need to us. All items are fully sterilised and cleaned before being loaned out to other patients.
Find us
Scunthorpe equipment store
Unit 4
Cupola Way
Normanby Road
Scunthorpe
DN15 9YJ
03033 306820
Opening hours:
Monday to Friday: 8am to 6pm
Weekends: 10am to 4pm
Bank holidays 8am to 4pm
Christmas Day: closed
Boxing Day and New Year’s Eve: on-call
Grimsby equipment store
Assisted Living Centre
Kingsley Grove
Diana, Princess of Wales Hospital
Grimsby
01472 875592
Opening hours
Monday to Friday: 8am to 6pm
Saturdays: 10am to 4pm
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Diana Princess of Wales Hospital,
Assisted Living Centre,
Grimsby,
North East Lincolnshire,
DN33 2BA
01472 875592
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Equipment loans and returnsOur equipment stores at Scunthorpe and Grimsby hospitals loan out specialist items to help you with everyday life.What we doWe loan out a wide range of equipment from walkin...
Scartho Medical Centre - Pregnancy Testing
Services available over the counter - no appointment necessary. For further details please call Pharmacy on 01472 879181
FREE PREGNANCY TESTING
E A Broadburn pharmacy provide a confidential pregnancy testing service. The test can be performed whilst you wait or alternatively home testing kits can be purchased over the counter.
Collect your urine bottle. Return the filled bottle to the pharmacy for them to carry out the test, your results will be available almost straight away. Pharmacy staff will also be able to help direct you where to go next.
Monday, Tuesday, Wednesday, Thursday, Friday
Scartho Medical Centre,
Grimsby,
North East Lincolnshire,
DN33 3JF
01472 279500
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Services available over the counter - no appointment necessary. For further details please call Pharmacy on 01472 879181FREE PREGNANCY TESTINGE A Broadburn pharmacy provide a confidential pregnancy te...
Pink Rose Suite
Breast Imaging
Our breast imaging and diagnostic service is run from our dedicated unit called the Pink Rose Suite which is based at Grimsby hospital.
Breast cancer is the most common cancer in the UK, with around 55,000 new patients diagnosed every year.
Treatment for breast cancer is most effective when found and diagnosed early. The NHS Breast Screening Programme aims to detect breast cancer at a very early stage.
What we do
Our breast imaging and diagnostic service is run from our dedicated unit called the Pink Rose Suite which is based at Grimsby hospital.
We are part of the Humberside Breast Screening Service.
We have two dedicated digital mammography rooms capable of standard mammography, tomosynthesis and stereotactic (computer) guided breast procedures. In addition there are two ultrasound rooms with up to date equipment aiding accurate diagnosis and guiding invasive procedures.
Our staff are specialists trained in breast procedures providing a friendly, knowledgeable and accurate diagnosis as part of triple assessment with the surgical team.
We provide:
Mammography
Tomosynthesis
Stereotactic breast biopsy
Stereotactic vacuum biopsy and excision
Stereotactic mark up
Breast ultrasound
Breast ultrasound guided biopsy
Breast ultrasound guided fine needle aspiration
Breast ultrasound guided vacuum biopsy and excision
Breast Ultrasound guided mark up
Breast MR.
Contact us
Telephone: 03033 306536 then select option 4 for ‘breast care’
Monday, Tuesday, Wednesday, Thursday, Friday
Diana Princess of Wales Hospital,
Scartho Road,
Grimsby,
North East Lincolnshire,
DN33 2BA
03033 303955
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Breast ImagingOur breast imaging and diagnostic service is run from our dedicated unit called the Pink Rose Suite which is based at Grimsby hospital.Breast cancer is the most common cancer in the UK, ...
Cardiology Services
What we do
We provide diagnosis and treatment for a range of heart problems including arrythmia, congenital and ischaemic heart disease, heart failure, hypertension and valve disorders.
We have coronary care beds at Scunthorpe and Grimsby hospitals in addition to specialist rehabilitation and respiratory teams. We also offer outpatient services at our Goole hospital.
Patient care and well-being is of the utmost importance to our staff and each patient has a named nurse so we can provide individualised nursing care, taking into account each patient’s physical, psychological, spiritual and social needs. All procedures are undertaken with a friendly yet professional attitude to attempt to put patients at ease during what may be a difficult time.
Coronary care beds
Our coronary care beds offer critical care to patients with a range of cardiac conditions including acute myocardial infarction (MI), unstable angina, cardiac rhythm disturbances, and heart failure.
Our patients may have several cardiac investigations during their stay with us including coronary angiography, permanent pacemaker insertion, and implantable loop insertion.
Staff are supported by an excellent cardiac rehabilitation service and also by a heart failure specialist nurse service.
We also have facilities for emergency insertion of temporary pacemakers, NIV – (CPAP Mode), high flow oxygen therapy, emergency DC cardioversion and pericardiocentesis.
Other service that we offer include:
Elective DC Cardioversion
Trans-oesophageal echocardiography
Dobutamine challenge stress test
Myoview scans (Grimsby only)
Percutaneous coronary intervention (PCI) (Scunthorpe only).
If you are coming in as a patient, or you are visiting a loved one, then please be aware we do use a lot of equipment which allows us to give the best possible care. We realise this may seem frightening at first but please do not be alarmed by what you will see.
It is normal for patients to be connected to cardiac monitors which have alarms and may be noisy; this allows us to observe the heart rhythm. Patients may have a needle in their hand, arm or side of their neck; this is to allow us to give drugs quickly. A drip or more than one may be necessary to give medicines to help with their treatment. A face mask may also be used to deliver oxygen, which will help to relieve pain and will also help if they are short of breath.
Outpatient service at Goole
We hold a weekly outpatient clinic at Goole and District Hospital in addition to rapid access chest pain clinics. ECGs are also available.
Monday, Tuesday, Wednesday, Thursday, Friday
Diana Princess of Wales Hospital,
Scartho Road,
Grimsby,
North East Lincolnshire,
DN33 2BA
03033 303815
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
What we doWe provide diagnosis and treatment for a range of heart problems including arrythmia, congenital and ischaemic heart disease, heart failure, hypertension and valve disorders.We have coronary...
Scartho Medical Centre - Free Condoms
FREE CONDOMS
Condoms help to prevent sexually transmitted infections, including Chlamydia, being passed from one sexual partner to another. They also protect against pregnancy. Under the scheme they are free to everyone and ACT Pharmacy staff will provide an appropiate supply upon request.
Contact in advance during normal pharmacy opening hours to check availability.
Monday, Tuesday, Wednesday, Thursday, Friday
Scartho Medical Centre,
E A Broadburn Pharmacy,
Grimsby,
North East Lincolnshire,
DN33 3JF
01472 879181
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
FREE CONDOMSCondoms help to prevent sexually transmitted infections, including Chlamydia, being passed from one sexual partner to another. They also protect against pregnancy. Under the scheme they ar...
General Surgery
We provide high levels of patient care across a wide range of surgical procedures that span specialties including colorectal, upper-gastrointestinal, vascular and breast.
General surgery focuses on the abdominal organs, from the intestines, small bowel and colon through to pancreas, gall bladder and more. Our consultants all specialise in their own areas, from colorectal surgery to upper gastro intestinal surgery, but undertake on call rotas for emergency care to non-elective patients for any general surgery complaint.
We are proud to be heavily involved with research projects and have a profound input in the Hull and York Medical School, with many students keen to undertake their colorectal training at our hospitals.
Within general surgery we come across many cancer patients and work closely with our oncology teams to provide supportive and well managed care plans for all our patients.
Our team of consultants and specialist nurses are always on hand to offer advice and support to our patients.
Diana Princess of Wales Hospital,
Scartho Road,
Grimsby,
North East Lincolnshire,
DN33 2BA
03033 306529
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
We provide high levels of patient care across a wide range of surgical procedures that span specialties including colorectal, upper-gastrointestinal, vascular and breast.General surgery focuses on the...
Colposcopy Department
Colposcopy examinations are primarily for women who have had an abnormal cervical cytology (smear test). Others attend because of bleeding after intercourse, bleeding in-between periods or because of an abnormal appearance of the cervix.
A colposcope is a low-powered microscope used to examine a woman’s cervix to assess the extent and severity of any problem and to determine appropriate treatment.
eferrals
Referrals are usually made by GPs or gynaecologists.
Contact us
Colposcopy
Department of family services
Diana, Princess of Wales Hospital
Scartho Road
Grimsby
North East Lincolnshire
DN33 2BA
03033 303709
Diana Princess of Wales Hospital,
Scartho Road,
Grimsby,
North East Lincolnshire,
DN33 2BA
03033 303743
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Colposcopy examinations are primarily for women who have had an abnormal cervical cytology (smear test). Others attend because of bleeding after intercourse, bleeding in-between periods or because of ...
Dermatology
We offer a consultant-led dermatology service for managing all skin conditions, dermatological surgery, skin cancer management and paediatric dermatology.
Treatments offered include:
?Isotretinoin therapy for acne and related conditions
?Phototherapy including narrow band UVB and PUVA (not at Goole)
?Biologic therapy and systemic therapy for psoriasis
?Skin cancer management and support.
Diana Princess of Wales Hospital,
Scartho Road,
Grimsby,
North East Lincolnshire,
DN33 2BA
03033 306542
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
We offer a consultant-led dermatology service for managing all skin conditions, dermatological surgery, skin cancer management and paediatric dermatology.Treatments offered include:?Isotretinoin thera...
Ear, Nose And Throat Clinic (ENT)
Ear, nose and throat (ENT)
Our ENT team diagnose and treat conditions of the ears, nose, throat, head and neck.
Our ENT surgeons diagnose and treat conditions of the ears, nose, throat, head and neck. This can include anything from balance disorders, nasal polyps, snoring and nasal blockages to more complex areas such as tumours of the throat and larynx, head and neck cancers and thyroid disorders.
We have specialist connections to the Hull centre for head and neck cancer. Our specialist nurses travel between Hull and our three hospital sites to provide care and support to all our cancer patients. Our surgeons and the nursing staff have expertise spanning many areas and their continual professional development means that our patients receive up to date care that is tailored around individual needs.
We work with our patients to ensure the care plan they receive is a joint effort between all parties. Whether you are a new patient or have been part of our department for years our team is always on hand to offer advice and support.
Current service arrangements
Currently all inpatient ENT services are provided from Grimsby hospital (adult and paediatric, elective (routine) and non-elective (emergency)). Day case procedures and outpatient appointments are available at our Scunthorpe and Grimsby hospitals.
Diana Princess of Wales Hospital,
Scartho Road,
Grimsby,
North East Lincolnshire,
DN33 2BA
03033 306530
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Ear, nose and throat (ENT)Our ENT team diagnose and treat conditions of the ears, nose, throat, head and neck.Our ENT surgeons diagnose and treat conditions of the ears, nose, throat, head and neck. T...
Maxillofacial And Orthodontics
Our maxillofacial team diagnose and treat diseases affecting the mouth, jaws, face and neck.
Our team cares for patients with minor, as well as major, problems affecting the mouth, jaws and face. We are an important referral resource for surrounding dental and medical practitioners. We operate as an arm of Humberside Maxillofacial Consortium with headquarters at Hull Royal Infirmary. Major surgery for mouth cancer and serious maxillofacial injuries is undertaken in Hull where our department has a dedicated ward and a trained nursing team. Most emergency care will be undertaken in Hull with elective surgery lists continuing in our local hospital.
We have an expert consultant-led team able to offer extensive treatment options to all our patients on site. We offer the full range of services as defined by the British Association of Oral and Maxillofacial Surgery. and are also able to provide outpatient and inpatient surgical care for patients with varying underlying medical problems.
Specialist services and procedures undertaken locally include:
Dentoalveolar surgery
Management of maxillofacial trauma
Facial skin cancer surgery
Orthognathic (dentofacial deformity ) surgery
Salivary gland surgery
Oral medicine diagnostic service
Facial cosmetic surgery.
Please note that we are not able to offer a routine dental surgery service and elective patients need to be referred either by a dental or medical practitioner.
Referrals
All patients must be referred formally, usually by their dentist and also general medical practitioners. Our consultant is also able to offer advice to general dental practitioners and general medical practitioners within the region.
Contact us
Grimsby: 03033 306530
Scunthorpe: 03033 306533
Goole: 03033 306533
Monday, Tuesday, Wednesday, Thursday, Friday
Diana Princess of Wales Hospital,
Scartho Road,
Grimsby,
North East Lincolnshire,
DN33 2BA
(01472) 279207 Or 03033 306530
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Our maxillofacial team diagnose and treat diseases affecting the mouth, jaws, face and neck. Our team cares for patients with minor, as well as major, problems affecting the mouth, jaws and face. We a...
Cardiac Rehabilitation
We offer comprehensive and tailor-made programmes of care for our heart patients, which includes education, advice, monitoring and a variety of exercise programmes. This helps them and their families to regain their confidence and resume as near normal a life.
Our patient groups include heart failure, myocardial infarction, cardiac surgery, angioplasty and we also have patients who have had cardiac transplant, angina and internal defibrillators implanted through the service, although these are less routine.
Referrals
Patients are mainly referred from the nursing staff on the wards, but we also take referrals from other hospitals, GP’s, practice nurses and community matrons.
We have an excellent partnership with North Lincolnshire Council, which has enabled a continued exercise programme to be established. This ensures a smooth transition for patients to continue their exercise routine, and at this time partners often join in the exercise. We encourage a range of students and professionals to spend time with us, so they can gain a clear insight as to what the service has to offer and how they are able to use us as a valuable resource.
We recognise the importance of high-quality care and strive to maintain and share good practice; we achieve this through networking with other teams, working closely with our cardiac and stroke network and the NHS Improvement Team.
Contact us
Diana, Princess of Wales Hospital
03033 304570
Scunthorpe General Hospital
03033 302895
Monday, Tuesday, Wednesday, Thursday, Friday
Diana Princess of Wales Hospital,
Scartho Road,
Grimsby,
North East Lincolnshire,
DN33 2BA
03033 304570
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
We offer comprehensive and tailor-made programmes of care for our heart patients, which includes education, advice, monitoring and a variety of exercise programmes. This helps them and their families ...
Infection Prevention
Infection prevention
While you are a visitor in our hospitals please help us prevent the spread of infection by ensuring you comply with our top tips for visitors:
Do not visit if you are feeling unwell or have an infection such as flu, or are suffering from a heavy cold or diarrhoea and vomiting. If you are unsure telephone and check with the person in charge before you visit
Strictly adhere to visiting times and to the numbers of visitors allowed
Clean your hands before entering and upon leaving the ward or place of care
Do not sit on the bed or use the patients’ toilets
Limit the amount of items brought into the hospital that can cause clutter and make cleaning of the ward difficult
Check what kind of gifts or food you are allowed to bring in
Some wards won’t permit flowers and some may prefer you not to bring food
Do not touch your relative’s/friend’s wound or any devices such as drips or catheters
If you need to take patient clothing home to be laundered you can also help to reduce the risk of infection by following our advice.
Monday, Tuesday, Wednesday, Thursday, Friday
Diana Princess of Wales Hospital,
Scartho Road,
Grimsby,
North East Lincolnshire,
DN33 2BA
01472 874111
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Infection preventionWhile you are a visitor in our hospitals please help us prevent the spread of infection by ensuring you comply with our top tips for visitors:Do not visit if you are feeling unwell...
Nutrition And Dietetics Department
Nutrition and dietetics is the professional study of nutrition and how it applies medically to health and disease. Our dietitians work with patients with acute and chronic illnesses within our hospitals and out in the community. They use dietary manipulation and food to treat disease and optimise health.
Unlike nutritionists, dietitians must be qualified in their field as a registered HPC and this title is legally protected within the medical profession. Nutritionists or nutritional therapists may offer advice on diet or nutrition however any training or professional practice that they have may be unregulated.
Dietitians have many important roles in health care and our staff work closely with other specialties to provide comprehensive care to patients suffering with illnesses such as, diabetes, obesity, gastrointestinal illnesses, eating disorders and cancer. We also carry out extensive work with the children’s centre to enable healthier eating and cooking skills.
Dietitians provide:
?Nutritional support: using normal food with extra calories and nutrients added or specialist nutrition products to supplement or replace normal food and drinks in malnourished patients. Some may require feeding tubes
?Therapeutic diets: eating more of or the avoidance of certain foods can help to control a patient’s symptoms, improving their quality of life
?Advice on nutritional issues to various committees including the nutrition strategy group
?Education: our staff are committed to educating other health professionals through training.
Hospital service
Every ward has an allocated dietitian responsible for all dietetic services to that area and once patients are referred to a dietitian by a member of ward staff we aim to see you within 24 hours. All of the qualified dieticians wear black or navy trousers or skirts and a white tunic with a light blue stripe on the collar and sleeves. The tunic will also have our light blue nutrition and dietetics logo on it.
General dietetic outpatient clinics are available which include nutritional support, in addition to the specialist areas of paediatrics, diabetes, gastroenterology, weight management, chronic obstructive airways disease (COPD) and oncology.
Community service
We strive to improve the health and wellbeing of people in North East Lincolnshire by promoting healthier eating through practical and initiative interventions. As dedicated dietitians, nutritionist and food workers the team work together to promote healthy eating and lifestyle for all members of the community: babies, children and adults. Their practical, hands on approach and guidance enables people to make informed decisions about their own and their families’ eating habits and attitudes towards food.
We work closely with North East Lincolnshire Council children’s centres and have developed tailored cookery sessions for:
Healthy eating during pregnancy
Promoting Healthy Start
How to wean your baby safely
Helping with those older fussy eaters.
Local children’s centres also support our delivery for our weight management service by enabling us to deliver our balance your lifestyle course. The aim is to help parents manage their weight between or after a pregnancy.
The team is always on hand to offer advice and support so contact us for any further information.
Diana Princess of Wales Hospital,
Scartho Road,
Grimsby,
North East Lincolnshire,
DN33 2BA
03033 306999
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Nutrition and dietetics is the professional study of nutrition and how it applies medically to health and disease. Our dietitians work with patients with acute and chronic illnesses within our hospita...
Gynaecology Department
You can be referred to the gynaecology department for a number of reasons including general gynaecological problems such as pain in your stomach or excessive bleeding, or more particular concerns such as fertility problems or suspected cancer.
Services offered include:
Hysteroscopy
Colposcopy
Gynaecology cancer
Infertility
Termination of pregnancy.
Usually women are seen within an outpatient clinic setting where a full medical history and usually an examination will be undertaken. At some specialist clinics, such as post-menopausal bleeding clinic, the doctor will also perform diagnostic tests such as a scan or a hysteroscopy. Full information would be given to you within your appointment letter.
We provide colposcopy clinics where ladies will attend following an irregular smear test, or as a referral from their GP. You may also be referred into our infertility clinic if you are experiencing problems conceiving . We run uro-gynaecology clinicss to assess women with both urological and gynaecological symptoms, such as urinary incontinence.
When you first visit us, this is usually within our gynaecology outpatients department butwe also have a dedicated ward for women being admitted for major operations. This is ward 19 at Scunthorpe General Hospital. For women who do not need to stay in overnight we have a purpose built day surgery unit.
Our early pregnancy assessment unit sees women experiencing pain or bleeding in pregnancy of less than 20 weeks gestation. Women with a history of recurrent miscarriage or previous ectopic/molar pregnances are also seen here.
Monday, Tuesday, Wednesday, Thursday, Friday
Diana Princess of Wales Hospital,
Scartho Road,
Grimsby,
North East Lincolnshire,
DN33 2BA
03033 306536
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
You can be referred to the gynaecology department for a number of reasons including general gynaecological problems such as pain in your stomach or excessive bleeding, or more particular concerns such...
Scartho Medical Centre - Emergency Hormone Contraception (Morning After Pill)
Emergency hormonal contraception (the morning after pill) is now available over the counter free of charge for women.
FREE EHC (Emergency Hormonal Contraception)
Had unprotected sex or worried that your usual method of contraception has failed? Emergency Hormonal Contraception (EHC) also known as the "Morning After Pill", is available free from ACT Pharmacies. The sooner it is taken after unprotected sex the more effective it is, but will only work if taken within 72 hours.
The Pharmacy will be able to provide you with information and direct you to other services if you are still concerned, even if it has taken some time to seek advice.
Service available over the counter - no appointment necessary. For further details please call Pharmacy on 01472 879181.
Monday, Tuesday, Wednesday, Thursday, Friday
Scartho Medical Centre,
E A Broadburn Pharmacy,
Grimsby,
North East Lincolnshire,
DN33 3JF
01472 879181
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Emergency hormonal contraception (the morning after pill) is now available over the counter free of charge for women. FREE EHC (Emergency Hormonal Contraception)Had unprotected sex or worried that you...
Occupational Therapist
Occupational therapists work with people of all ages to help them to overcome the effects of disability caused by physical or psychological illness, development problems, accident or ageing.
Adult Services
Our teams work across North, North East Lincolnshire and Goole and work closely with other agencies including social enterprise and local councils. Occupational therapy can help if you are having difficulty with everyday tasks, such as dressing or getting to the shops. Our staff can provide help and training with everyday activities and offer advice on adapting your home or workplace to meet your needs, helping you to regain or improve your independence.
Much of their work focuses on the functional implications of illness or disability and may involve assessment and rehabilitation for relevant daily living activities – for example, aspects of personal care and meal preparation. This work may be carried out while someone is in hospital or at their place of residence, following discharge. Your occupational therapist can also advise and recommend equipment, such as mobility aids, wheelchairs and other special devices.
Monday, Tuesday, Wednesday, Thursday, Friday
Diana Princess Of Wales Hospital,
Grimsby,
North East Lincolnshire,
DN33 2BA
03033 302587
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Occupational therapists work with people of all ages to help them to overcome the effects of disability caused by physical or psychological illness, development problems, accident or ageing.Adult Serv...
Diabetes And Endocrinology
Diabetes is a lifelong condition which requires input from a number of health professionals including doctors, nurses, podiatrists and dieticians. Our dedicated team all aspire to help patients with diabetes to help themselves. Guidance on self-management is provided through education at every contact with patients in a friendly environment.
Diabetes is a group of conditions characterised by high blood glucose levels that result from defects in the body’s ability to produce and/or use the hormone insulin. When you eat food the body breaks down all the starches and sugars into glucose, which is the basic fuel for the cells in the body. Insulin prevents blood glucose levels from getting too high and controls the amount of energy the body can use from the food and from energy stores in the liver and muscle. There are two main types of diabetes:
Type 1 diabetes develops when the insulin producing cells in the body have been destroyed and the body is unable to produce any insulin. Although Type 1 diabetes can develop at any age it usually occurs in childhood or before the age of forty. Treatment is with insulin, a healthy diet and regular physical activity.
Type 2 diabetes is the most prevalent form of diabetes accounting for 85-95% of all diabetes. In Type 2 diabetes, either there is not enough insulin produced by the body to regulate the blood glucose levels, or the body is unable to use insulin properly (this is called ‘insulin resistance’). Risk factors for developing Type 2 diabetes include having a close family member with Type 2 diabetes, being overweight, central obesity, Gestational Diabetes (GDM), being of South Asian or Afro-Caribbean descent. The treatment for Type 2 diabetes focuses on diet and increased physical activity, with medication both to make the body produce more insulin and to be more sensitive to insulin. At least half of the people with Type 2 diabetes eventually need insulin to help control their diabetes.
Adult Services
A wide range of services are offered, with clinics held at the diabetes centre’s at Scunthorpe and Grimsby hospitals and at the outpatient departments at Grimsby, Scunthorpe and Goole hospitals.
Consultants along with two specialist diabetes nurses, three specialist podiatrists and a dietician provide the diabetes service for outpatient clinics.
Clinics deal with all aspects of diabetes management including glucose control, hypertension control, cholesterol control and obesity management. Renal complications of diabetes including proteinuria and diabetic chronic kidney disease are also managed as part of these clinics.
Conditions treated at diabetic clinics include:
Foot complications including ulcers, perhiperal neuropathy and charcot foot
Insulin pump treatment
Diabetes in pregnancy including endocrine and pre-conception clinics.
We also offer an educational course for patients with type 1 diabetes.
Endocrinology
Endocrine clinics are offered covering all aspects of endocrinology, including:
Thyroid disease (eg thyroid nodular disease, grave’s disease, hypothyroidism),
Pituitary problems (eg acromegaly, cushing’s disease, prolactinomas and other pituitary tumours, short stature)
Adrenal gland problems (eg adrenal nodules including incidentalomas, phaeochromocytoma, conn’s syndrome)
Sexual problems (eg hypogonadism including erectile dysfunction, delayed puberty, polycystic ovarian syndrome, hirsutism)
Metabolic problems (calcium related problems including primary hyperparathyroidism, osteoporosis, vitamin D deficiency) and multiple endocrine neoplasias)
Radioiodine treatment is offered to suitable patients with benign thyroid disease including thyrotoxicosis and subclinical thyrotoxicosis.
At Grimsby’s Diana, Princess of Wales Hospital the diabetes centre is located to the side of the outpatient department with access through the clinic area and an external entrance. At Scunthorpe General Hospital there is a separate building next to the car park at the main entrance on Church Lane. the centre is also linked to the main Hospital by a covered out door walkway.
Diana Princess of Wales Hospital,
Scartho Road,
Grimsby,
North East Lincolnshire,
DN33 2BA
03033 306539
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Diabetes is a lifelong condition which requires input from a number of health professionals including doctors, nurses, podiatrists and dieticians. Our dedicated team all aspire to help patients with d...
Scartho Medical Centre - Free Chlamydia Testing
FREE CHLAMYDIA TESTING
Chlamydia is the most commonly diagnosed sexually transmitted infection affecting around 1 in 10 sexually active people. Most people who have the infection do not show any signs or symptoms but untreated, Chlamydia can lead to long term health problems and even infertility. Chlamydia testing is available free to everyone via the Pharmacy. It's just a simple urine test and you will be contacted directly with your results, even by text if you prefer.
Please call the pharmacy in advance for more details 01472 879181
Monday, Tuesday, Wednesday, Thursday, Friday
Scartho Medical Centre,
Springfield Road,
Grimsby,
North East Lincolnshire,
DN33 3JF
01472 279500
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
FREE CHLAMYDIA TESTINGChlamydia is the most commonly diagnosed sexually transmitted infection affecting around 1 in 10 sexually active people. Most people who have the infection do not show any signs ...
Crisis Home Treatment Service
Some service users might be in a severe mental health crisis and need urgent care and treatment.
Our crisis home treatment team are the front door to NAViGO’s services if you need emergency mental health support.
If you contact us, we will give you a triage mental health assessment at Harrison House to find out how you’re feeling. If you can’t attend Harrison House, we’ll visit you in the community or in your own home to carry out the assessment.
Depending on what support we feel would suit you best, we will arrange for you to get the help you need. This may be a referral on to other services, intensive treatment within your own home or an admission to our inpatient lodges at Harrison House. No matter what it is, we’ll strive to find the support that will stabilise your mental state while being the least restrictive option available.
We’ll make any decisions alongside you, your family and carers, working closely with them to find you the best treatment.
Harrison House,
Peaks Lane,
Grimsby,
North East Lincolnshire,
DN32 9RP
(01472) 256256 And Select Option 3
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Some service users might be in a severe mental health crisis and need urgent care and treatment.Our crisis home treatment team are the front door to NAViGO’s services if you need emergency mental he...
Scartho Medical Centre - Advice, Contraception And Testing Act
ACT is a free, friendly, confidential service available in pharmacy for everyone at participating Pharmacies including E A Broadburn.
FREE CONDOMS
FREE CHLAMYDIA TESTING
FREE PREGNANCY TESTING
FREE EHC (Emergency Hormonal Contraception)
Monday, Tuesday, Wednesday, Thursday, Friday
Scartho Medical Centre,
Springfield Road,
Grimsby,
North East Lincolnshire,
DN33 3JF
01472 279500
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
ACT is a free, friendly, confidential service available in pharmacy for everyone at participating Pharmacies including E A Broadburn. FREE CONDOMSFREE CHLAMYDIA TESTINGFREE PREGNANCY TESTINGFREE EHC (...
Centre4 - British Red Cross
British Red Cross
British Red Cross providing mental health advice, access to essentials like food, medicines and medical equipment, and information that can help keep you safe.
Contact: 01472 871157
Centre 4,
17a Wootton Road,
Grimsby,
North East Lincolnshire,
DN33 1HE
01472 871157
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
British Red CrossBritish Red Cross providing mental health advice, access to essentials like food, medicines and medical equipment, and information that can help keep you safe.Contact: 01472 871157...
Sequoia Therapeutic Community
The Sequoia Therapeutic Community is a day psychotherapy programme for people with long-term emotional difficulties.
If you have a diagnosis of Emotionally Unstable Personality Disorder (also known as Borderline Personality Disorder), or you believe you might have one, you may be referred to the two-year Sequoia programme.
Therapeutic Communities (TCs) like Sequoia are based on the work of William Tuke, who believed people needed meaningful support and valued roles within society to improve their health and wellbeing.
And we’re one of the best TCs in the country having been accredited by the Community of Communities – the Royal College of Psychiatry’s accreditation programme.
We provide a structured, three-days a week programme and concentrate on your relationship with others, with different activities deliberately designed to help you adjust to life in outside society.
You’ll be introduced to a few different therapies, including Mentalisation Based Therapy (MBT), Dialectical Behaviour Therapy (DBT), art groups, stress management and more!
If you join Sequoia, we need you to be enthusiastic and wanting to work hard on changing your life! We spend a lot of time together as a community, cooking and eating together and supporting each other on our journeys toward feeling well again.
How do I contact the Sequoia Therapeutic Community?
Speak to your care coordinator
The Sequoia Therapeutic Community is an intensive specialist programme, so you need to be using our acute or community mental health services to access it.
If you think you would benefit from the Sequoia programme, ask your care coordinator for more information.
North East Lincs Pct Navigo House,
3 - 7 Brighowgate,
Grimsby,
DN32 0QE
01472 583000
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
The Sequoia Therapeutic Community is a day psychotherapy programme for people with long-term emotional difficulties.If you have a diagnosis of Emotionally Unstable Personality Disorder (also known as ...
Care Plus Group
Leading care in the heart of our community
Care Plus is an organisation working in communities across North East Lincolnshire. We’re a social business that provides community health and care services for adults of all ages and exists to support people to achieve their best Providing Excellence In Health And Social Care In The Community
Care Plus is an organisation working in communities across North East Lincolnshire. We’re a social business that provides adult health and social care services to people across North East Lincolnshire to help improve people’s health and wellbeing and enrich people’s lives.
Formed in 2011 Care Plus employs over 800 members of staff providing a wide range of community services.
Care Plus is a Community Benefit Society – any profit we make is reinvested back into the development and delivery of health and care services ensuring we can constantly evolve and develop the services we offer to our communities.
Our Services
We provide services right across the communities of North East Lincolnshire, covering Grimsby, Cleethorpes, Immingham and the surrounding villages.
Our services are diverse and are entirely about care and supporting those in need in our community. Care Plus Services fall into these broad areas:
Nursing and Health Care in the Community
Community Nursing – supporting people with their physical health needs in their own home
Palliative & End of Life Care – care for life limiting conditions and end of life
Specialist Nursing – specialist care to help people manage their health conditions
Community Cardiology – providing cardiology care in the community
Primary Care – two GP practices (Quayside and Open Door) in the heart of our community
Care between Hospital and Home
Intermediate Tier Care – a range of services helping you move from hospital back into your own home
Disability and Rehabilitation Services
Adult Day Services – providing support, advice and activities of people living with a disability
HOPE Specialist services – helping people with mobility and respiratory problems live their life to the full
Adult Learning Disability Support – supporting adults with learning disabilities and their carers improve their health and wellbeing
Transport – transport services to help people who need support to travel to our health and wellbeing centres
Older People’s Care and Support
Older People’s Services – providing care and support for older people in our community
Fairways Care Home – providing quality residential, dementia and respite care
Supporting Health and Wellbeing
Health & Wellbeing Collaboratives – volunteers in action making a difference to the health and wellbeing of our community
Support Finding and Staying in Employment
Employability Services – supported employment services
Services for Businesses and Organisations
IT Services – IT management and support
Training Services – quality health training to non CPG organisations
We also partner with other local organisations such as NAViGO, Northern Lincolnshire and Goole Hospitals NHS Trust, Focus Adult Social Care and St Andrews Hospice.
Monday, Tuesday, Wednesday, Thursday, Friday
Care Plus Group,
The Val Waterhouse Centre,
Grimsby,
North East Lincolnshire,
DN32 7DH
01472 266999
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Leading care in the heart of our communityCare Plus is an organisation working in communities across North East Lincolnshire. We’re a social business that provides community health and care services...
Community Mental Health Team
The way community mental health teams deliver mental health services across North East Lincolnshire has been transformed. We are now integrated with Primary Care Networks (PCNs), which are groups of GP practices.
The changes have put the service user front and centre. They are focused on ensuring their needs are met, with the support required delivered as quickly and effectively as possible.
What are the aims?
We want to better support more people with serious mental health problems — such as psychosis, bipolar disorder, personality disorder, eating disorders, rehabilitation needs and severe depression — within their local community.
We also want to create a system that is accessible and flexible, bringing together the mental health services we provide at NAViGO with GP practices, social care and the voluntary sector.
This creates a single point of access for mental health concerns that focuses on the needs of the individual, improving access to services, service user experience and individual outcomes.
North East Lincs Pct Navigo House,
3 - 7 Brighowgate,
Grimsby,
DN32 0QE
01472 583000
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
The way community mental health teams deliver mental health services across North East Lincolnshire has been transformed. We are now integrated with Primary Care Networks (PCNs), which are groups of G...
Community Mental Health Team (CMH)
As patients' lives have returned to normal and demand has increased, we have been listening to our patients and adapting our appointment systems to meet the population need as best we can. GP appointments are currently a mix of face-to-face appointments and telephone appointments, with a limited number available for booking up to 14 days in advance and a portion reserved for urgent cases on the day.
Nursing or HCA appointments for all healthcare including chronic disease checks, injections or blood tests are available to book 14 days in advance.
Requests for GP appointments will be Care Navigated by our highly skilled reception team who will provide you with advice about who can help you with your health need; this could be a telephone or Face to Face consultation with the GP, ANP, nurse, HCA pharmacist or another healthcare provider within the community.
Scartho Medical Centre,
Springfield Road,
Grimsby,
North East Lincolnshire,
DN33 3JF
01472 279500
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
As patients' lives have returned to normal and demand has increased, we have been listening to our patients and adapting our appointment systems to meet the population need as best we can. GP appointm...
Green And Blue Social Prescribing
Activities connecting people with nature
Get involved today
Shall we go outside?
The last few years have shown the importance of being outdoors and how it can benefit people’s mental and physical health (something we know more than most here at NAViGO).
On the back of this, the government announced a multi-million pound investment aimed at preventing and tackling mental ill health through green and blue social prescribing.
Let’s be honest, that’s a weird title. But it basically means connecting people with their surroundings through nature or water-based activities that bring a range of physical and mental health benefits.
The Humber and North Yorkshire region (including us, here in good old North East Lincolnshire) is one of seven ‘test and learn’ sites in England who are looking at the impact of such activity. As one of the test sites, we’re looking at how activities can improve mental health as well as reduce health inequalities. Plus how we can develop best practice in making activities accessible and reduce demand on the wider health and social care system.
So what does this mean for you? Well, you’ll find information about a range of activities on our events calendar - from coastal walks to litter picks, community gardening to paddle boarding.
We’re also offering free taster sessions (for activities that usually charge) to service users so if you’ve ever fancied a go at canoeing or scuba diving, let us know and we might be able to help arrange a session for you.
Don’t know what you fancy? Need some inspiration? Then let us know. We’re happy to brainstorm some options with you.
Monday, Tuesday, Wednesday, Thursday, Friday
North East Lincs Pct Navigo House,
3 - 7 Brighowgate,
Grimsby,
DN32 0QE
01472 583000
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Activities connecting people with natureGet involved todayShall we go outside?The last few years have shown the importance of being outdoors and how it can benefit people’s mental and physical healt...
Safespace Cafe
We can all feel vulnerable from time to time - especially in the evenings.
Safespace is an out-of-hours, open door crisis cafe where you can get instant and practical mental health support.
If you’re feeling low in the evenings, you can drop into Safespace and speak to fully-trained mental health professionals who will help you manage your wellbeing.
Or, if you'd rather stay at home, you can contact us using Zoom.
It’s a judgement-free zone and we welcome those who are in need – whether that be due to loneliness, isolation or emotional vulnerability. There's no need to call ahead - just drop in.
Safespace is a former Navigo Project of the Year winner and a joint initiative with North East Lincolnshire Mind. We opened our doors in April 2019.
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
North East Lincs Pct Navigo House,
3 - 7 Brighowgate,
Grimsby,
DN32 0QE
01472 583000
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
We can all feel vulnerable from time to time - especially in the evenings.Safespace is an out-of-hours, open door crisis cafe where you can get instant and practical mental health support.If you’re ...
24/7 Mental Health Phoneline
The 24/7 support service offers professional advice to anyone in North East Lincolnshire who is seeing their mental health affected in any way.
We're on hand 24 hours a day to offer guidance on any anxiety you may be struggling with, including isolation and loneliness.
We can also signpost and support on a range of mental health issues including depression, suicidal thoughts and self-harm.
The helpline is for people of all ages and can be accessed by anyone - whether you're already using our services or not.
We also offer fast-tracked access to key workers, including NHS staff on the frontline of the coronavirus pandemic.
The 24/7 line is a joint venture between NAViGO, Rethink Mental Illness, North East Lincolnshire Council, Lincolnshire Partnership NHS Trust and Young Minds Matter.
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
North East Lincs Pct Navigo House,
3 - 7 Brighowgate,
Grimsby,
DN32 0QE
(01472) 256256 And Select Option 3
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
The 24/7 support service offers professional advice to anyone in North East Lincolnshire who is seeing their mental health affected in any way.We're on hand 24 hours a day to offer guidance on any anx...
Springboard Rehabilitation Service
There may be times when you need a bit of extra support in taking that step after being in an adult inpatient facility, or to gain better skills to progress towards living independently.
That’s where our Springboard rehabilitation and recovery service comes in.
Simply put, you live with us while we help you build life skills until you’re ready to make the move to live independently on your own.
Based at Hope Court – a 13 apartment complex with gym, garden, activity suites, quiet rooms and communal areas - each individual has their own bedroom, bathroom and kitchen.
Each person is provided with a thorough assessment of their needs, individual support and step-by-step goals to help them recover and make the move to living independently.
We have staff to support you 24 hours a day, 7 days a week and they will provide psychological support, therapeutic, recreational, occupational and creative activities, as well as occupational therapy.
We will make sure you develop personally so that you can go on to live successfully in the local community which is why we’ll help you find accommodation of your own as well as employment and education opportunities.
The dedicated team will also work closely with social services and your family and friends.
How do I access the Springboard rehabilitation service?
Speak to your care coordinator
Discuss how we can support you with your care coordinator.
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Springboard,
Hope Court,
Grimsby,
Lincolnshire,
DN37 9LN
01472 808545
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
There may be times when you need a bit of extra support in taking that step after being in an adult inpatient facility, or to gain better skills to progress towards living independently.That’s where...
Adult Inpatient
North East Lincs Pct Navigo House,
3 - 7 Brighowgate,
Grimsby,
DN32 0QE
(01472) 256256
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
...
Pharmacy
t's really important you get access to any medication you need.
Our friendly pharmacy service ensures staff members, service users and carers have safe and effective access to medicines.
We provide accurate and independent information on medicines to keep you well informed. You can access the Choice and Medication portal, where you can find a wealth of information on hundreds of mental health conditions and medications.
As well as this, we provide clinical and dispensing activities for service users across NAViGO’s inpatient and community teams.
We also ensure medicine management resources are used cost-effectively throughout the organisation.
We have one specialist pharmacist, with community pharmacists and technicians based at Lloyds Pharmacy on Littlecoates Road in Grimsby.
You can visit the Choice and Medication portal at any time.
The portal provides a lot of information on medication and mental health conditions. Content is presented in an easy-to-read style, so you don’t have to be a chemist to understand!
All content on the site is downloadable and printable too. If you don’t have access to the internet or a printer, speak to a member of staff and they will be happy to print what you’re looking for.
North East Lincs Pct Navigo House,
3 - 7 Brighowgate,
Grimsby,
DN32 0QE
01472 583000
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
t's really important you get access to any medication you need.Our friendly pharmacy service ensures staff members, service users and carers have safe and effective access to medicines.We provide accu...
Mental Health Liaison Team
Based at Diana, Princess of Wales Hospital
Triage and assessment at Accident & Emergency
If you find yourself in the Accident & Emergency department at the hospital, you might meet our mental health liaison team.
We’re based at Diana, Princess of Wales Hospital (DPoW) in Grimsby and may be involved in your care if DPoW staff are worried about your mental health.
Working in A&E, we offer support if you need medical intervention after considering or acting on thoughts of self-harm or suicide. Alternatively, you might be experiencing a mental health emergency at the hospital.
We also work across other wards to provide triage, assessment and signposting if you have existing medical issues but have developed mental health problems during your admission too. This includes older people diagnosed with, or suspected to be experiencing, dementia or delirium.
After DPoW discharge you, we work with other services and agencies – both inside NAViGO and elsewhere in North East Lincolnshire – to make sure you carry on receiving the care you need to look after your mental health.
Hospital staff will contact the mental health liaison team if they are concerned for your welfare. If you’re at DPoW and would like to speak to the team, please speak to the doctors or nurses looking after you.
The mental health liaison team work 24 hours a day, seven days a week.
Diana Princess Of Wales Hospital,
Scartho Road,
Grimsby,
DN33 2BA
01472 874111
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Based at Diana, Princess of Wales HospitalTriage and assessment at Accident & EmergencyIf you find yourself in the Accident & Emergency department at the hospital, you might meet our mental health lia...
Centre4 - Social Prescribing - Thrive.Nel
Social prescribing aims to connect people living in North East Lincs to activities, groups, and services in their community to meet the practical, social and emotional needs that affect their health and wellbeing.
thrive.nel has a team of Link Workers based here at Centre4, who are helping people to find the support they need, so if you’re considering a different way to improve your long-term health, Social Prescribing could be the right prescription for you!
How Does It Work?
We understand that it’s not always easy to do things differently. Working alongside your GP, an experienced Link Worker will spend time getting to know you on a confidential, one-to-one basis. Link Workers are practical and helpful and will not judge.
You can access support for up to 12 months and during this time your Link Worker will help you explore activities you may want to connect with and which could help you better manage your long-term condition and how you look after yourself.
For more information please contact Centre4 on (01472) 236673 and one of our Social Prescribing team will talk to you about what the programme can offer. Referrals to thrive.nel can also be made by asking about Social Prescribing at your GP practice.
What Support Is Available?
Some examples of the kind of activities your Link Worker can help you connect with include:
Finding out more and getting involved with social activities in your area
Rediscovering a hobby such as gardening and other creative interests such as arts and crafts
Befriending, counselling and access to other appropriate support to help you manage your condition better
Getting more active – access to walking groups, gym or keep fit classes
Advice about giving up smoking, losing weight and eating a bit more healthily
Advice about benefits, housing, debt and money management.
Eligibility
People in North East Lincolnshire area, aged between 18 & 75 and living with one or more of the Long Term Health Conditions shown below may be eligible for the thrive.nel program.
Asthma
Atrial Fibrillation
COPD
Chronic Heart Disease
Diabetes Type 1
Diabetes Type 2
Epilepsy
Fibromyalgia
Hypertension (high blood pressure)
Osteoarthritis
Osteoporosis
Monday, Tuesday, Wednesday, Thursday, Friday
Centre 4,
17a Wootton Road,
Grimsby,
North East Lincolnshire,
DN33 1HE
01472 236688
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Social prescribing aims to connect people living in North East Lincs to activities, groups, and services in their community to meet the practical, social and emotional needs that affect their health a...
Assertive Outreach
The assertive outreach team works with an identified group of service users who have severe mental health problems and aren’t currently engaging effectively with mental health services.
We’re flexible, so people who aren’t comfortable accessing services can still receive help and support. We work with you in your own environment, or a place you feel happy to meet, to persuade you to keep connected to mental health support services.
We sometimes use housing departments, police stations, social security offices and inpatient lodges as meeting places.
Our team is made up of nurses, social workers and assistant practitioners. Our low ratio of service users to staff means we can work more closely and more intensively with you – sometimes as often as twice a day if required.
Engagement is the core concept of assertive outreach. It’s a vital component in the development of a therapeutic relationship between NAViGO and people with mental health illnesses.
Monday, Tuesday, Wednesday, Thursday, Friday
North East Lincs Pct Navigo House,
3 - 7 Brighowgate,
Grimsby,
DN32 0QE
01472 583000
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
The assertive outreach team works with an identified group of service users who have severe mental health problems and aren’t currently engaging effectively with mental health services.We’re flexi...
Psychology
The psychology team provide evidence-based psychological therapies that focus on reducing mental health distress.
You may come across the psychology team as they deliver psychological assessment and treatment for service users across NAViGO. That includes those under the care of the community mental health team , Rharian Fields specialist eating disorder unit , Springboard rehabilitation and older people’s services .
We help people manage severe mental illness through different treatment options. After giving you a thorough assessment of your individual needs, we’ll identify the most appropriate therapy and number of sessions for you.
Psychology may introduce you to any of a number of therapies including:
Cognitive Behavioural Therapy (CBT)
Eye Movement Desensitisation and Reprocessing (EMDR)
Dialectical Behavioural Therapy (DBT)
We’ll work alongside you and tailor therapy to your needs, taking into consideration factors like your personality, history and current presentation.
If you aren’t currently a NAViGO service user, but believe your mental health would benefit from talking therapies, you should contact Open Minds in the first instance.
You can self-refer online.
The psychology service is open to service users currently receiving care from NAViGO.
If you think you would benefit from engaging with psychology, speak to your current care coordinator
North East Lincs Pct Navigo House,
3 - 7 Brighowgate,
Grimsby,
DN32 0QE
01472 583000
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
The psychology team provide evidence-based psychological therapies that focus on reducing mental health distress.You may come across the psychology team as they deliver psychological assessment and tr...
S E N D Local Offer - Community And Hospital Services
Speech and Language
We support children and young people from birth to 17 years with Speech, Language and Communication needs. For most children this will mean help developing their spoken communication. For other children it may include using visual communication strategies, for example: Makaton signing, use of pictures or objects.
Children aged three to 17 years old can be referred by parents/carers, teachers, GPs or other professionals. Parents are recommended to speak to their child’s school or health visitor if they are concerned about their speech and language development. Children with feeding and/or swallowing problems need to be referred by their doctor.
For further information about the service go to Childrens speech and language- external site .
Occupational Therapy and Physiotherapy
Occupational Therapy and Physiotherapy within North East Lincolnshire helps children and young people to participate as fully as possible in daily activities.
Occupational Therapists help children and young people to carry out the things they need or want to do in areas of self-care, school, work and play. They work with children and young people between the ages of 0 and 19 years who have difficulties or a disability, which affect their ability to carry out everyday tasks.
Children’s Physiotherapists are responsible for the assessment and physical rehabilitation of children needing treatment due to disability, accident, injury or disease. Children’s physiotherapists have generic skills as physiotherapists and also additional knowledge and experience of child development and of childhood conditions.
Treatment is based upon an assessment of the child’s needs and the formation of individual treatment programmes. The physiotherapists use a range of approaches that are individually tailored to each child’s needs. This may include exercise programmes, postural management, mobility aids and other specialist equipment.
For further information about the services visit Occupational therapy- external site and Physiotherapy- external site .
Dietitians
Childrens dietitians are the experts in nutritional care of infants, children and adolescents. We can assess your child’s diet and medical history and work with you to decide on a plan to support your child’s individual nutrition needs.
We support babies, children and young people, together with their families and carers across North Lincolnshire and North East Lincolnshire to optimise their nutritional intake and support healthy growth and development. We see patients and families in a variety of settings including outpatient clinics, hospital wards and special schools.
For further information about the service visit Dietetics- external site .
Children’s Continence Service
The Children’s Continence service is a specialist service that offers advice and support to children and young people within North East Lincolnshire who may have problems with their bowel or bladder. The types of problems you may get referred to the service with may include:
day time wetting
constipation
soiling
toilet training difficulties
assessment for continence products if deemed appropriate (from the age of 5 years old)
The service supports all children and young people, from the age of 5-18 years old with a bowel or bladder problem.
For further information about the service go to Care Plus Group – Children’s continence service- external site .
Adult ADHD and ASD Services
Adult ADHD and Autism services are provided by the Care Trust Plus Group. Further information is available on Care Plus – ADHD services- external site .
Adult Learning Disability Team
Adult Learning Disability provide a range of services for adults with a learning disability. Further information about the team is available on Care Plus – Adult learning disability team- external site .
North East Lincolnshire,
01472 326292 (option 5).
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Speech and LanguageWe support children and young people from birth to 17 years with Speech, Language and Communication needs. For most children this will mean help developing their spoken communicatio...
S E N D Local Offer - Complex Care
Complex care
Children’s Complex Health Team
Designated Clinical Officer for SEND
Children’s Continuing Health Care
Personal Health Budgets
Children’s Nurse Educator
Complex Health Nurse
Nurse in School (Humberston Park)
St Andrew’s Hospice
North East Lincolnshire,
01472 326292 (option 5).
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Complex careChildren’s Complex Health TeamDesignated Clinical Officer for SENDChildren’s Continuing Health CarePersonal Health BudgetsChildren’s Nurse EducatorComplex Health NurseNurse in School...
S E N D Local Offer - Pregnancy
Pregnancy
Midwives, health visitors and school nurses
Midwives for pregnancy, birth and afterwards. Health visiting for 0-5 years, school nurses for 5-19 years.
Home (hnyhealthiertogether.nhs.uk)
This website provides parents, carers, pregnant women and birthing people, babies, children and young people across North East Lincolnshire, North Lincolnshire, the East Riding, Hull, North Yorkshire, and York with consistent and high-quality advice from local health professionals.
You’ll find clear information on common childhood illnesses, including advice on what ‘red-flag’ signs to look out for, where to seek help if required and how long your child’s symptoms are likely to last.
Maternal Wellbeing Service – LiveWell (nelincs.gov.uk)
This free service supports you to maintain your health and wellbeing from pregnancy until baby’s first birthday. A personal practitioner for helps with things like, anxiety, stress, housing, children and family issues, financial concerns, alcohol and more.
North East Lincolnshire,
01472 326292 (option 5).
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
PregnancyMidwives, health visitors and school nursesMidwives for pregnancy, birth and afterwards. Health visiting for 0-5 years, school nurses for 5-19 years.Home (hnyhealthiertogether.nhs.uk) This we...
S E N D Local Offer - Social, Emotional And Mental Health
Social, emotional and mental health
Includes links to local mental health providers for children and young people as well as info on:
ADHD
OCD
Eating concerns and disorders
Anxiety, stress and worry
Low mood and depression
Sleep
Trauma and PTSD
Self-harm
Exam stress
Free, online counselling, Compass GO wellbeing support working closely with schools, and mental health support referrals from NAViGO.
North East Lincolnshire,
01472 326292 (option 5).
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Social, emotional and mental healthIncludes links to local mental health providers for children and young people as well as info on:ADHDOCDEating concerns and disordersAnxiety, stress and worryLow moo...
S E N D Local Offer - Health And Wellbeing, S E N D By Need
Communication and interaction
If your child needs extra support with communication and interaction you need to speak to your school Special Educational Needs Co-ordinator (SENCO) or SEND Outreach Team.
NELC SEND Local Offer | Speech, language and communication needs (SLCN)
What can I do to help, what services are out there for my child, how to make a referral and more.
Cognition and learning
First steps to support your child’s cognition and learning. Speaking to your child’s school SENCO and using the Specialist Advisory Service
Physical disability
Spotting the signs of a physical disability and how to get support
Hearing and vision
The Educational Team for Hearing and Vision offer a wide range of services to support children and young people who have been diagnosed with hearing and/or vision loss from birth to leaving school
Community and hospital services
Speech and language
Occupational Therapy and Physiotherapy
Dietitians
Children’s Continence Service
Adult ADHD and ASD Services
Adult Learning Disability Team
Neurodevelopmental Conditions
Attention Deficit Hyperactivity Disorder (ADHD)
Autistic Spectrum Disorder (ASD)
Developmental Coordination Disorder (DCD)/ Dyspraxia
Foetal Alcohol Spectrum Disorder (FASD)
Intellectual Disability/Learning Disability Sensory Needs
Tourette Syndrome (TS)
Learning Disabilities
Learning disability annual health checks for 14 plus- external site
An annual health check helps you stay well by talking about your health and finding any problems early, so you get the right care.
Northern Lincolnshire and Goole NHS Foundation Trust | Learning Disabilities (nlg.nhs.uk)
We help support people with learning disabilities and autism, and their families and carers across the hospitals.
Diabetes
Home – NCYPD Network (cypdiabetesnetwork.nhs.uk)
Children and young people with diabetes.
Type 1 diabetes in children – NHS (www.nhs.uk)
New online support site for people with Type 1 diabetes.
DigiBete
DigiBete is a video platform app to help young people, families and communities to manage Type 1 Diabetes. It is a social enterprise funded by NHS England with all content clinically approved by the Diabetes Team at Leeds Children’s Hospital.
North East Lincolnshire,
01472 326292 (option 5).
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Communication and interactionIf your child needs extra support with communication and interaction you need to speak to your school Special Educational Needs Co-ordinator (SENCO) or SEND Outreach Team....
S E N D Local Offer - Kooth
Kooth is commissioned by the Local Authority to provide free, anonymous counselling and wellbeing support to young people aged 11-19.
The site relies on text-based interaction. Below you will find some of the accessibility features of the site, and adaptations they can make for users with SEND.
Inclusion and adaptations for SEND
If someone has learning difficulties or learning needs, we would look to adapt our approach to their strengths and explore ways to accommodate their needs in a person-centred and collaborative way.
This may include:
Adaptations to cognitive difficulties
Adapting how we present information
Giving you more time in the chat function with our counsellors to read and respond to information
Enhanced use of visual information and material
Break-down of material/interventions in smaller steps
Use of simple language to accommodate your ability
Relying more on concrete/less abstract language
Allowing in-session breaks etc.
We are also happy to liaise with other external agencies, if an individual consents to this, to ensure joined up care.
Web accessibility
We also ensure our platforms meet the Web Accessibility Guidelines (WCAG) 2.1 Level AA.
Following these guidelines makes content more accessible to a wider range of people with disabilities, including accommodations for:
Visual and hearing loss and impairments
Limited movement
Language and speech disabilities
Photosensitivity
Learning disabilities and cognitive limitations
North East Lincolnshire,
01472 326292 (option 5).
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Kooth is commissioned by the Local Authority to provide free, anonymous counselling and wellbeing support to young people aged 11-19.The site relies on text-based interaction. Below you will find some...
S E N D Local Offer - Health And Wellbeing - General Health
Health and wellbeing
Health
NELC SEND Local Offer | Health Passport – NELC SEND Local Offer (nelincs.gov.uk)
A health passport is a document that parents, carers and children can complete that tells medical and health care professionals everything that is important around your child’s diagnoses, their current health and care needs, and what is and isn’t helpful for them when they are being treated. It can make accessing and receiving medical and health care easier for your child and your family.
General health
GPs, Pharmacies and Dentists
Find a GP, pharmacy, and dentist. Use the Minor Ailment scheme if you do not pay for prescriptions.
NELC SEND Local Offer | Sleep (nelincs.gov.uk)
Free sleep support, training, and useful links.
Health: Self help
Links to health apps and the NHS website.
Medicines For Children
We provide practical and reliable advice about giving medicine to your child.
Equipment and wheelchairs
Wheelchair loans, personal wheelchair budgets and equipment and adaptations to support daily living.
North East Lincolnshire,
01472 326292 (option 5).
We regularly check and update this information, but if you find something is incorrect, please let us know by emailing [email protected]
Health and wellbeingHealthNELC SEND Local Offer | Health Passport – NELC SEND Local Offer (nelincs.gov.uk)A health passport is a document that parents, carers and children can complete that tells me...