Tell us about faults, incidents, or other issues that we should know about by completing an online form
Street name plates and street furniture – broken, damaged or faulty e.g. street nameplate, seat, bench, bollard…
Please note: It can take up to 30 days for us to deal with your new claim, or change in circumstance. We will write to you to tell you about the decision once it has been made. Please do not contact us to check on the progress of your claim unless it has been 30 days since you completed the form.
Report a trader to Trading Standards
If you have a consumer complaint about a business or an enquiry about your consumer rights, please use the online form on the Citizens Advice website.
Share intelligence with Trading Standards
Do you have information that might be useful to trading standards? Let us know.
Overcrowded property – Report a suspected overcrowded property
Home Options online referral form – For professionals use ONLY
Home Options online referral form – For self referral use ONLY