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Report a concern about a child

Keeping children safe in North East Lincolnshire

Find out what to do if you’re worried that a child is being neglected or abused. Information about safeguarding children in North East Lincolnshire and our early help offer.

Report abuse or neglect

If you are ever concerned that a child is in immediate danger, you should contact the police on 999.

Safeguarding children and young people is the responsibility of everyone. If you are concerned that a child is being abused, or they may be at risk of harm, you should contact our Integrated Front Door Service to make a referral on:

  • Members of the public and professionals can call the Children’s Safeguarding team on 01472 326292 (option 2, option 2) (Monday to Thursday 8.30am to 5pm and Friday 8.30am – 4.30pm)
  • If you are a professional, a written referral, using the SaferNEL Multi-Agency Referral Form (MARF) available from SaferNEL | Report a concern – SaferNEL must be completed and submitted within 24 hours of your telephone call and sent to [email protected]. You must ensure that all relevant information, including parental consent or clear reasons why this has not been obtained, is provided to ensure that the referral can be progressed as effectively as possible. You will receive acknowledgement of your contact being received, should you not receive this please follow up to ensure your information has been received.

    It is important to note that this inbox is not monitored out of hours and should any concerns for a child’s immediate danger be held, this would need to be called through to the Police and our Emergency Duty Team on the same telephone number as above.
  • 101 – Police non-emergency
  • 999 – Police emergency

If you are a professional and aware the that the child/family has an allocated Social Worker, the team can be reached on 01472 326292 option 2, option 1).

Urgent reports out of hours

Children’s Social Care also run the Emergency Duty Team (EDT), which you can contact on 01472 326292 (option 2).

This service is an EMERGENCY ONLY service open from 5pm to 8:30am, Monday to Thursday and 4.30pm Friday to 8.30am Monday.

Please only contact the Emergency Duty Team if you have a concern where by a child is at immediate risk of harm and the call cannot wait until the following morning when a Social Worker will be available to take your call.

Contact details

Multi Agency Safeguarding Hub, Civic Offices, Knoll Street, Cleethorpes, North East Lincolnshire, DN35 8LN

Telephone: 01472 326292 (option 2)