Council Tax
Service update
We are currently experiencing a high level of calls to the Council Tax team. Please be patient and we will answer your call as soon as possible.
COVID-19 information
Government help – There is help for the most vulnerable with Council Tax relief. Find out more on GOV.UK.
Contacting us – If you need to submit evidence as part of an ongoing case you need to do this online, by email to counciltax@nelincs.gov.uk or by post to Municipal Offices, Town Hall Square, Grimsby, DN31 1HU. If you have any Council Tax queries you can call us on 0300 3030164 option 5.
Council tax scam – We have been advised that there has been an increase in Council Tax scams being sent to residents. Please visit our COVID-19 scam awareness page for more information.
How to pay your Council Tax online, by Direct Debit, over the phone and by other methods
Update your Council Tax details to make sure your bill is right
Find out if you can get money off your bill by applying for a discount or exemption
Find out what help you can get and what happens if you do not pay
£150 Council Tax energy rebate
Rebate information for the government initiative to help households with rising energy costs
Council Tax banding and charges
Find the current Council Tax bands and charges
Information about Council Tax including how the money is spent and statistics about the service
Find out how you can access your bill online