Benefits and help with money
Information about Housing Benefit claims
Details of our Council Tax support scheme, previously Council Tax Reduction
Find out where you can go to get Universal Credit
Extra help with your housing costs (Discretionary Housing Payments)
Details of Discretionary Housing Payments
Financial support, advice and guidance
Useful information if you need some financial support or you are having money worries
Find out if you are eligible and apply for free school meals
Find how much you could get using our benefits calculator
Find out about Housing Benefit overpayments and how to make a repayment
Find out about Housing Support Fund and how referrals are made
Details of how our benefits shared service works and benefits statistics
Related content
Report changes that affect your Housing Benefit
Jobs, training and volunteering
Related websites
Local Taxation and Benefits text service
HEY Credit Union
HEY Credit Union are able to offer loans from £100 to £20,000 for all purposes at affordable rates capped at 3% per month.
They will make a credit check and only lend what you can afford to repay with no hidden fees, charges or repayment penalties.
Visit the drop-in sessions at the Doughty Learning Centre – directly opposite North East Lincolnshire Council’s Municipal Offices in Town Hall Square. (the entrance is through the side door of the Doughty Learning Centre main building – next to the car park on the left hand side of the Town Hall as you look from the front.
It is open on Tuesdays, Wednesdays and Thursdays from10am until 2pm.
There’s also pop-ins on the following days:
- Tuesdays, 10am until 12.30pm at the Centre4 Community Shop;
- Wednesdays 11am until 2pm at West Marsh Community Centre;
- Second Thursday each month 9am until 1pm at Immingham Family Hub;
- Fridays 10am until 2pm at The Courtyard, Freeman Street Market.
SMS text messaging service
The Local Taxation and Benefits Service (includes Council Tax, Benefits, Business Rates and Debt Recovery teams) are now using SMS text messages to provide you with information about our service.
If we already have your mobile number in our system you will be signed up for the service automatically. If we don’t have your mobile number or your number has changed recently and you would like to receive SMS texts please send an email to [email protected].
Opting out
If you would like to opt-out of receiving SMS text messages for Housing Benefits and Council Tax support please email [email protected] to confirm that you do not wish to receive information from us by SMS text message. You will need to give your claim number, name and address so we can update your details accordingly.
Who sends the Message
The SMS text messages are sent by North East Lincolnshire Council and will show as ‘NEL Council’. The sending of messages is a confidential service, your mobile number will not be shared with third parties and we will not send you any other marketing messages to your phone.
These are only used in some cases and you should not rely on us sending you a text message to update you about your claim.