- What Housing Benefit is
- Apply for Housing Benefit
- Report changes that affect your Housing Benefit
- How we pay Housing Benefit
- Appeal a Housing Benefit decision
Housing Benefit can help you pay your rent if you are on a low income. You cannot claim if you own your own home or have a mortgage.
If you are working age you can only make a new claim for Housing Benefit if you meet certain criteria:
- live in supported accommodation where the landlord provides support
- live in temporary accommodation
People who are entitled and remain entitled to Severe Disability Premium (including those who have had a break in claim but have been entitled within the last month) will remain on their existing legacy benefit or can claim another legacy benefit relevant to their change of circumstance.
If you are pension age you should make a claim for Housing Benefit.
If you are unsure please check with us on telephone 0300 3030164. If you do not claim the correct benefit you may lose money.
If you are charged a commercial rent for the home you live in and have savings or investments worth less than £16,000 you can make a claim.
The amount of housing benefit paid depends on:
- the income you receive
- the amount of savings you have
- how many people live in your household
- the circumstances of any other adults who live with you
- how much rent you have to pay
Use our Benefit Calculator to get an estimate of what you could be entitled to.
If you live in rented accommodation your housing costs may be funded by Universal Credit. Before making a benefits application please read about Universal Credit to see how this could help you.
New Housing Benefits claims
New claims are paid under the local housing allowance (LHA) scheme. Rates of LHA are based on the number of bedrooms legislation says you require.
More information about LHA can be found at GOV.UK where you can also calculate your room allowance and the maximum benefit you can get based on this. Housing benefit is a means tested benefit and the rates shown are the maximum before means testing is applied.
Report changes that affect your Housing Benefit
Extra help with your housing costs (Discretionary Housing Payments)
Appeal a Housing Benefit decision
Government paper on Council Tax Support Scheme funding (PDF)
Non-dependant deductions 2023-24 (PDF, 341KB)
North East Lincolnshire’s Council Tax Support Scheme 2019-20 (PDF)
GOV.UK – Report benefit fraud – If you suspect anyone is committing benefit fraud, report it.
Benefits , Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire, DN31 1HU
Telephone: 0300 3030164 option 3
Telephone opening times: Monday to Friday 9am to 4:30pm, except bank holidays