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How we pay Housing Benefit

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Social housing

If you rent from a registered social landlord (for example Lincolnshire Housing Partnership) you can choose to have your payments made to you or your landlord.

Private renting

If you rent from a private landlord and we work out your claim under the local housing allowance (LHA) rules, we will usually pay your housing benefit direct to you, but there are some circumstances when we can pay directly to your landlord.

When payments are made

We pay housing benefit:

  • to tenants every two weeks in arrears (for the two weeks already passed)
  • to landlords, every four weeks in arrears (for the four weeks already passed)

Payment dates are listed below by month or available to download in our Housing benefits payments calendar (PDF, 74KB) .

Included are the main payments and two weekly payments. On all other working days that are not mentioned below there will be adjustment only payment runs. When this happens BACS are sent to the bank the following working day.

January 2020

  • 7 January – Main payment run. BACS sent to the bank the following day
  • 21 January – Two weekly payment date. Both arrears to tenant and in advance to tenant and landlord
  • 10 and 24 January – BACS payment due into customer bank account following the payment run that week
  • 1 January – Bank holiday

February 2020

  • 4 February – Main payment run. BACS sent to the bank the following day
  • 18 February – Two weekly payment date. Both arrears to tenant and in advance to tenant and landlord
  • 7 and 21 February – BACS payment due into customer bank account following the payment run that week

March 2020

  • 3 and 31 March – Main payment runs. BACS sent to the bank the following day
  • 17 March – Two weekly payment date. Both arrears to tenant and in advance to tenant and landlord
  • 6 and 20 March – BACS payment due into customer bank account following the payment run that week

April 2020

  • 28 April – Main payment run. BACS sent to the bank the following day
  • 14 April – Two weekly payment date. Both arrears to tenant and in advance to tenant and landlord
  • 3 and 17 April – BACS payment due into customer bank account following the payment run that week
  • 10 and 13 April – Bank holidays

May 2020

  • 26 May – Main payment run. BACS sent to the bank the following day
  • 12 May – Two weekly payment date. Both arrears to tenant and in advance to tenant and landlord
  • 1, 15 and 29 May – BACS payment due into customer bank account following the payment run that week
  • 8 and 25 May – Bank holidays

June 2020

  • 23 June – Main payment run. BACS sent to the bank the following day
  • 9 June – Two weekly payment date. Both arrears to tenant and in advance to tenant and landlord
  • 12 and 26 June – BACS payment due into customer bank account following the payment run that week

July 2020

  • 21 July – Main payment run. BACS sent to the bank the following day
  • 7 July – Two weekly payment date. Both arrears to tenant and in advance to tenant and landlord
  • 10 and 24 July – BACS payment due into customer bank account following the payment run that week

August 2020

  • 18 August – Main payment run. BACS sent to the bank the following day
  • 4 August – Two weekly payment date. Both arrears to tenant and in advance to tenant and landlord
  • 7 and 21 August – BACS payment due into customer bank account following the payment run that week
  • 31 August – Bank holiday

September 2020

  • 15 September 15 – Main payment run. BACS sent to the bank the following day
  • 1 and 29 September – Two weekly payment dates. Both arrears to tenant and in advance to tenant and landlord
  • 4 and 18 September – BACS payment due into customer bank account following the payment run that week

October 2020

  • 13 October – Main payment run. BACS sent to the bank the following day
  • 27 October – Two weekly payment date. Both arrears to tenant and in advance to tenant and landlord
  • 2, 16 and 30 October – BACS payment due into customer bank account following the payment run that week

November 2020

  • 10 November – Main payment run. BACS sent to the bank the following day
  • 24 November – Two weekly payment date. Both arrears to tenant and in advance to tenant and landlord
  • 13 and 27 November – BACS payment due into customer bank account following the payment run that week

December 2020

  • 8 December – Main payment run. BACS sent to the bank the following day
  • 22 December – Two weekly payment date. Both arrears to tenant and in advance to tenant and landlord
  • 11 December – BACS payment due into customer bank account following the payment run that week
  • 25 and 28 December – Bank Holidays

January 2021

  • 5 January – First main payment run of 2021. BACS sent to the bank the following day
  • 8 January – First Two weekly payment date of 2021. Both arrears to tenant and in advance to tenant and landlord
  • 1 January – Bank holiday
  • More details to be announced later in 2020

How payments are made

Payments are always made by bank transfer (BACS), so we need to know the relevant bank or building society account name, sort code and account number. Each time a payment is made to a landlord we send them a schedule showing which tenant the payment is for, the amount and, the period it covers.

If you do not have a bank account, we may pay your housing benefit to your landlord for a short time until you have opened one.

For help and advice on opening a bank account visit the Money advice service .

Payment direct to landlords

Under local housing allowance (LHA) rules housing benefit will normally be paid to the tenant, but there may be circumstances where we can pay direct to the landlord.

Examples of when we can pay your landlord directly:

  • you have a learning disability
  • you have an addiction such as drugs, alcohol or gambling
  • you have severe debt problems or have been declared bankrupt
  • a landlord makes it a condition of your tenancy

These are only examples and we consider each situation based on your situation. If you think you will have problems paying your rent, please contact the benefits team immediately.

You can also have payments made direct to your landlord to get a tenancy or to keep a tenancy where:

  • your rent is set at, or reduced to, the LHA rate for your household or you can afford the rent (if it is higher than the LHA rate), then we may be able to make payments direct to your landlord
  • a landlord makes it a condition of your tenancy, the rent is set at the LHA rate for your household or you can afford the rent, we may be able to make payments direct to your landlord

For more information on direct payments to your landlord contact the benefits team.


Related content

Benefit Calculator

Universal Credit

Extra help with your housing costs (Discretionary Housing Payments)

Appeal a Housing Benefit decision

Apply for Housing Benefit

Report changes that affect your Housing Benefit

Related documents

Landlord guidance – Disclosing tenant information (PDF, 199KB)

Related websites

Money advice service .

Contact details

Benefits , Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire, DN31 1HU

Email: benefits@nelincs.gov.uk

Telephone: 0300 3030164 option 3

Opening times: Monday to Friday 9am to 4:30pm, except bank holidays