You can order most services, pay for things, and find information quickly and easily on this website.
Please go to the relevant part of the website to find what you want. You can access services through the home page, using the menu in the header above, or by using our search engine.
If you can’t find the information you need online you can contact us by phone, post or visiting us in person. Doing things online is much cheaper than other contact methods, so means we can spend more on essential services, so please only contact us if the information you would like is not available on our website.
Our self service portal securely checks who you are and allows you to use a single account to access a range of public services online. You can apply for services, report issues and track the progress of your requests quicker and easier than ever before. Get started now using My Account .
Pay it, Report it, Apply for it
- To make a payment, go to our Pay it page
- To report an issue go to our Report it page
- To make an application visit our Apply for it page
You can keep up to date with our latest news and information by following us on our social media accounts.
For information about our social media guidelines read the Social Media and Web Chat guidelines (PDF, 240KB)
Visit our Health, wellbeing and social care section for more details.
Emergency planning and flooding
Any incoming post for North East Lincolnshire Council can be sent to North East Lincolnshire Council, Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire, DN31 1HU.
Any item of incoming postage that has been held as undeliverable due to insufficient postage paid will not be collected by North East Lincolnshire Council. Any item will remain in possession of the external postal service used by the sender until such a time that the sender pays all outstanding postage fees.
Whilst the external postage service has any items in their possession all accountability for loss, damage, theft rests with them and as such any associated queries/correspondence should also be directed to the external postal service. North East Lincolnshire Council would highly recommend that items of value are never sent through the post, if sending by post cannot be avoided then items should be sent by recorded delivery.