North East Lincolnshire Council

Pay your Council Tax

There are a few ways you can pay your Council Tax.

Direct debit

Direct debit is the easiest way to pay your council tax. To set up a direct debit you can either:

  • phone us on 0300 3030164 and select option 5 – To do this you need to be the bank account holder and the bill must be in your name
  • print off and complete the Direct debit form (PDF) and either send it by post to the address on the form or email it to counciltax@nelincs.gov.uk

Direct debit payments can be made on the 1st, 8th, 15th or 22nd of the month. Payments are normally made over 10 months from April to the following January. You can request these payments to be spread over 12 months when you apply or by contacting us by email or phone. Payments made by direct debit are protected by the Direct debit guarantee.

Pay online

To pay Council Tax online complete the Council Tax payment form.

You will need your account reference number and debit or credit card details.

The amount shown when you enter your reference will be the total balance on your account and not always the amount that is due. You can manually enter the amount you need to pay at this time.

To avoid paying online each month you can set up a direct debit by calling 0300 3030164, option 5.

Pay by phone

To pay by telephone call 0300 3030164 and select option 1 any time of the day. You can pay by debit or credit card.

You must have your account reference number and card details to do this.

Other ways to pay

To pay this way you need to take your bill to a post office or pay point shop. A full list of pay point shops can be found on the allpay website. Please keep your receipt as proof of payment.

You must arrange this with your own bank.

  • Ensure that only your account reference number is quoted (as shown on your bill)
  • Our bank account number is 63830578
  • Sort code 20 35 43 (Barclays Bank)

If you bank online, you can use your own bank’s facilities to make a payment online.

  • Ensure that only your account reference number is quoted (shown on your bill)
  • Our bank account number is 63830578
  • Sort code 20 35 43 (Barclays Bank)

Payment due dates

There are four payment dates possible depending on your payment method.

  • Monthly payments are made on either the 1st or 15th of the month
  • Direct debit payments can be made on the 1st, 8th, 15th or 22nd of the month

New payments are usually set up for the 1st of the month. To change this please contact the Council Tax team.

Notices will be issued if payment is not received by the due date. If you do not pay on time the option to pay by instalments may be taken away.

If you have lost your bill please call 0300 3030164 option 5 to request another copy.

Contact details

Council Tax, Local Taxation and Benefits, Municipal Offices, Town Hall Square, Grimsby, DN31 1HU

Email: counciltax@nelincs.gov.uk

Telephone: 0300 3030164 option 5

Telephone opening times: Monday to Friday 9am to 4:30pm, except bank holidays