Pay your Council Tax
There are a few ways you can pay your Council Tax. You can check your own account and payments online, by using our My Account service .
Direct debit is the easiest way to pay your council tax. To set up a direct debit you can either:
- phone us on 0300 3030164 and select option 5 – To do this you need to be the bank account holder and the bill must be in your name
- print and complete the Direct debit form (PDF, 149KB) and either send it by post to the address on the form or email it to email@example.com
Direct debit payments can be made on the 1st, 8th, 15th or 22nd of the month. Payments are normally made over 10 months from April to the following January. You can request these payments to be spread over 12 months when you apply or by contacting us by email or phone. Payments made by direct debit are protected by the Direct debit guarantee .
To pay Council Tax online complete the Council Tax payment form.
You will need your account reference number and debit or credit card details.
The amount shown when you enter your reference will be the total balance on your account and not always the amount that is due. You can manually enter the amount you need to pay at this time.
To avoid paying online each month you can set up a direct debit by calling 0300 3030164, option 5.
Pay by phone
To pay by telephone call 0300 3030164 and select option 1 any time of the day. You can pay by debit or credit card.
You must have your account reference number and card details to do this.
Other ways to pay
Payment due dates
There are four payment dates possible depending on your payment method.
- Monthly payments are made on either the 1st or 15th of the month
- Direct debit payments can be made on the 1st, 8th, 15th or 22nd of the month
New payments are usually set up for the 1st of the month. To change this please contact the Council Tax team.
Notices will be issued if payment is not received by the due date. If you do not pay on time the option to pay by instalments may be taken away.
Lost council Tax bills
If you have lost your bill please call 0300 3030164 option 5 to request another copy.
Council Tax, Local Taxation and Benefits, Municipal Offices, Town Hall Square, Grimsby, DN31 1HU
Telephone: 0300 3030164 option 5
Telephone opening times: Monday to Friday 9am to 4:30pm, except bank holidays