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Assisted collections

Assisted bin collections

If no one in your household is physically able to put your bin outside your property you may be eligible for an assisted collection. Assisted collections allow us to empty and return your wheelie bins from an agreed collection point within your property.


  • ill health or a disability which prevents you from being able to present your waste and recycling containers on the boundary of your property
  • no other household members over the age of 18 are able to assist
  • you must be a resident in North East Lincolnshire

Supporting evidence

  • attendance allowance
  • disability allowance
  • sickness benefits
  • medical certificate issued by your doctor

Make your Assisted collection application.

Update or cancel your assisted collections

To change your assisted collection address or cancel your assisted collections complete the Assisted collection service amendments form.

Contact details

Waste services hotline

Telephone: 01472 326288, option 1

Telephone opening times: Monday to Friday, 8:30am to 5pm, except bank holidays