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Census officers could be knocking on your door. Here’s what to look for.

9:00 am, Monday, 22nd March 2021 - 3 years ago

Council information and partnerships

The 2021 national Census took place on Sunday 21 March. People across England and Wales completed the census, giving the Office for National Statistics (ONS) an accurate and up-to-date picture of the makeup of our communities.

Now census officers will be out on the streets and knocking on doors to visit those households that did not respond to the national survey.

From 22nd March 2021, field census officers will be working across England and Wales. The ONS have recruited around 29,000 members of staff to carry out home visits. 

All field census officers will be carrying official identification cards. The card will have a photograph and the officer’s name.

The officers will work through the day to make contact with residents but will not call before 09:00 or after 20:00.

Anyone concerned that the person on their doorstep is not a census officer can call the number on the critical workers letter that the officer can show them.

Census officers will never ask for any money or bank details at any point during the conversation with respondents.

Staff in the field are classed as key workers as their role cannot be carried out by working from home.

Field force routines in Census 2021 have been planned with the health and safety of both the public and field staff front and centre. Officers will work in a socially distanced way; they will all be wearing PPE and they will not enter anyone’s home.

The Office for National Statistics has several important studies and surveys continuing alongside the census. It is, therefore, possible that an address will be visited by staff working on other surveys too. 

 More information is also available at, or you can email [email protected].

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